Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 03/08/2013 | 48500 | ||
| Tl* the contact owns a 2005 mercedes benz e320. the contact stated that there was a strong fuel smell. the contact inspected the vehicle and noticed fuel leaking from the fuel sending unit. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 48,500. | |||
| 03/08/2013 | 48500 | ||
| Tl- the contact owns a 2005 mercedes benz e320. the contact stated that there was a strong fuel smell. the contact inspected the vehicle and noticed fuel leaking from the fuel sending unit. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 48,500. mah | |||
| 03/08/2013 | 48500 | ||
| Tl- the contact owns a 2005 mercedes benz e320. while parked there was a strong fuel smell. the contact inspected the vehicle and noticed fuel leaking from the fuel sending unit. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 48,500. da | |||
| 01/16/2012 | 62000 | 1 | |
| About a year ago, we noticed a mild gas smell after fill up. the smell used to go away in a matter of hours, so we attributed that to possible spill during refill. gradually, smell became stronger and lasted longer. early january 2013, after a recent fill up, we stored the car in garage for 2 weeks while using our other vehicle. the smell became so strong, it was felt in laundry room next to the garage. smell wouldn't go away so we suspected a gas leak. upon examination by dealer, it was found that there is significant gas leak under rear seat (passenger side). the leak was from a defective fuel filter and sender unit. we found out that this is a very common defect with 2005 e320 class cars. indeed manufacturer had issued a recall in 2008 covering leaking fuel filters. the recall included 2005 e320 but apparently did not include my vehicle. this is a serious safety/health hazard that should have been addressed by the manufacturer. *tr | |||
| 01/16/2012 | 62000 | ||
| About a year ago, we noticed a mild gas smell after fill up. the smell used to go away in a matter of hours, so we attributed that to possible spill during refill. gradually, smell became stronger and lasted longer. early january 2013, after a recent fill up, we stored the car in garage for 2 weeks while using our other vehicle. the smell became so strong, it was felt in laundry room next to the garage. smell wouldn't go away so we suspected a gas leak. upon examination by dealer, it was found that there is significant gas leak under rear seat (passenger side). the leak was from a defective fuel filter and sender unit. we found out that this is a very common defect with 2005 e320 class cars. indeed manufacturer had issued a recall in 2008 covering leaking fuel filters. the recall included 2005 e320 but apparently did not include my vehicle. this is a serious safety/health hazard that should have been addressed by the manufacturer. | |||
| 11/01/2011 | 80000 | ||
| Tl* the contact owns a 2005 mercedes-benz e320. the contact stated that the vehicle emitted a strong fuel odor while the fuel tank was filled. the contact inspected the vehicle and found the fuel tank had leaked and fuel entered the vehicle and collected in the rear driver side floor. the vehicle was taken to the dealer where it was found that the fuel gasket had failed. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000 and the current mileage 100,000. | |||
| 11/01/2011 | 80000 | ||
| Tl-the contact owns a 2005 mercedes-benz e320. the contact stated that the vehicle emitted a strong fuel odor while the fuel tank was filled. the contact inspected the vehicle and found the fuel tank had leaked and fuel entered the vehicle and collected in the rear driver side floor. the vehicle was taken to the dealer where it was found that the fuel gasket had failed. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000 and the current mileage 100,000. mah | |||
| 11/01/2011 | 80000 | ||
| Tl-the contact owns a 2005 mercedes benz e320. the contact stated that the vehicle emitted a strong fuel odor while the gas tank was filled. the contact inspected the vehicle and found the fuel tank leaking and the gas penetrated the vehicle rear driver side floor area. the vehicle was taken to the dealer inspected the vehicle. the failure was located at the fuel gasket. the fuel gasket was replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000 and the current mileage 100,000. li | |||
| 11/28/2012 | 100000 | 1 | |
| Fuel leak in fuel tank. around sending unit and somewhere else i can't track down. *tr | |||
| 11/28/2012 | 100000 | ||
| Fuel leak in fuel tank. around sending unit and somewhere else i can't track down. | |||
| 11/08/2012 | 64163 | 1 | |
| Very strong fuel odor from car, looked under car expecting a leak but could not see anything, researched online further found similar stories posted by other owners of this vehicle. asked my mercedes benz mechanic, he confirmed that there was a problem with the fuel tanks on these cars and benz refuses to issue a recall on them! cost according to my mechanic is approx $2000. *tr | |||
| 11/08/2012 | 64163 | ||
| Very strong fuel odor from car, looked under car expecting a leak but could not see anything, researched online further found similar stories posted by other owners of this vehicle. asked my mercedes benz mechanic, he confirmed that there was a problem with the fuel tanks on these cars and benz refuses to issue a recall on them! cost according to my mechanic is approx $2000. | |||
| 10/17/2012 | 105000 | ||
| Tl -the contact owns a 2005 mercedes e320. the contact stated that while inside of the vehicle, she could smell gasoline but there was no indication of a fuel leak. the vehicle was taken to a mechanic for inspection where they stated that there was a crack in the fuel plate. the vehicle was not repaired. the manufacturer was notified and stated that the failure was common but would not be covered under factory warranty. the failure mileage was 105,000. the vin was unavailable. kmj | |||
| 02/06/2012 | 98230 | 1 | |
| Every time the car is filled up with gas, there is a very strong gas smell inside and outside of the vehicle. removed the back seat and the plate that covers the fuel sending unit and gas puddles up around the seal of the sending unit. had seal replaced, but that only helped for about a month. it only does this when tank is full (probably due to the pressure in the tank). this problem seems to be getting worse and i try to avoid filling tank completely, but sometimes it's hard to tell when it's getting close to full. the problem only seems to occur on the driver's side of the car, even though there is also a sending unit on the passenger side. *tr | |||
| 02/06/2012 | 98230 | ||
| Every time the car is filled up with gas, there is a very strong gas smell inside and outside of the vehicle. removed the back seat and the plate that covers the fuel sending unit and gas puddles up around the seal of the sending unit. had seal replaced, but that only helped for about a month. it only does this when tank is full (probably due to the pressure in the tank). this problem seems to be getting worse and i try to avoid filling tank completely, but sometimes it's hard to tell when it's getting close to full. the problem only seems to occur on the driver's side of the car, even though there is also a sending unit on the passenger side. | |||
| 05/20/2011 | 1 | ||
| Noticed a strong gas smell after fill ups. brought the car to the dealer expecting it to be a seal or something but found out that the top of the tank is prone to cracking around the inlet. when the fuel is full it leaks. apparently this is a common problem with the e class. seems very dangerous to have a car that is only a few years old that has a problem with a leaky gas tank? i think it cost between 2k and 3k to replace the tank. i really don't think a car that is that expensive,that new should have a issue like this? *tr | |||
| 08/13/2012 | 35000 | ||
| Tl* the contact owns a 2005 mercedes benz e320. while parked, the contact noticed a strong fuel odor in and around the vehicle. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 35,000. | |||
| 02/08/2012 | 100000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. the contact stated that when the fuel tank was full, he would smell gasoline from the interior of the vehicle. the vehicle was taken to the dealer for inspection who stated that the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 100,000. kmj | |||
| 08/13/2012 | 35000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. while parked, the contact noticed a strong fuel odor in and around the vehicle. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 35,000. kmj | |||
| 02/08/2012 | 100000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. the contact stated that when the fuel tank was full, he would smell gasoline from the interior of the vehicle. the vehicle was taken to the dealer for inspection who stated that the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 100,000. kmj | |||
| 08/13/2012 | 35000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. while parked the contact noticed a strong fuel odor in and around the vehicle. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 35,000. da | |||
| 02/08/2012 | 100000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. the contact stated that when the fuel tank was full, he would smell gasoline from the interior of the vehicle. the vehicle was taken to the dealer for inspection who stated that the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 100,000. kmj | |||
| 04/04/2012 | 98000 | ||
| After filling the gas tank, i noticed a strong odor after i got home and got out of car. after further inspection i noticed puddle of gas on drivers side of car just in front of rear tire. this happens every time now when i fill up the gas tank. my short term resolution until this can be fixed is to not fill up gas tank all the way. | |||
| 04/04/2012 | 98000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. the contact stated that the fuel was leaking. there was also a strong gasoline odor emitting from the rear of the vehicle that would worsen when the fuel tank was refueled to capacity. the vehicle was taken to a private mechanic but was neither diagnosed nor repaired. the manufacturer was notified of the issue who advised the contact that the vehicle was outside of warranty and provided no further assistance. failure mileage was 98,000 and current mileage was 101,000. kmj | |||
| 04/04/2012 | 98000 | ||
| After filling the gas tank, i noticed a strong odor after i got home and got out of car. after further inspection i noticed puddle of gas on drivers side of car just in front of rear tire. this happens every time now when i fill up the gas tank. my short term resolution until this can be fixed is to not fill up gas tank all the way. | |||
| 04/04/2012 | 98000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. the contact stated the vehicle gas fuel leaks. the strong gas odor was emmiting from the rear of the vehicle and it gets worst when the vehicle has full tank. the vehicle was taken to a private auto shop who stated that there were many vehicle of the same model diagnosed with the same failure. the dealer was not notified. the manufacture was notified who stated the vehicle was out the warranty and the failure was not the manufacture matter. failure mileage was 98,000 and current mileage was 101,000. lg | |||
| 04/04/2012 | 98000 | ||
| After filling the gas tank, i noticed a strong odor after i got home and got out of car. after further inspection i noticed puddle of gas on drivers side of car just in front of rear tire. this happens every time now when i fill up the gas tank. my short term resolution until this can be fixed is to not fill up gas tank all the way. | |||
| 04/04/2012 | 98000 | ||
| Tl- the contact owns a 2005 mercedes benz e320. the contact stated the vehicle gas fuel leaks. the strong gas odor was emmiting from the rear of the vehicle and it gets worst when the vehicle has full tank. the vehicle was taken to a private auto shop who stated that there were many vehicle of the same model diagnosed with the same failure. the dealer was not notified. the manufacture was notified who stated the vehicle was out the warranty and the failure was not the manufacture matter. failure mileage was 98,000 and current mileage was 101,000. lg | |||
| 06/01/2012 | 107000 | ||
| Noticed a strong gasoline odor emanating from the rear of the car. on further investigation, i discovered that there was fuel pooling underneath the drivers side back seat and that two electrical wires were submerged in the fuel collecting underneath the seat. the fuel originated from a crack near the top of the fuel sending unit. this is a potential fire hazard not to mention the significant health issues to all passengers including the nine year old that is transported in this vehicle. this is a known issue and should be thoroughly investigated. | |||