Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR | |||||
| PB-42-46-102 | 12/19/2008 | 10028644 | Mercedes: vehicle fails star diagnosis test; inspect brake system for air. models 230, 219, and 211. model years 2003-2009. *pe | 05/12/2009 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| PB-42-46-102 | 12/19/2008 | 10028644 | Mercedes: vehicle fails star diagnosis test; inspect brake system for air. models 230, 219, and 211. model years 2003-2009. *pe | 05/12/2009 | |
| 424643 | 06/24/2004 | 10008442 | Squeaking noise when gently applying brake. model 211 my2005 also included. *tt | 07/30/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, ELECTRIC | |||
| 02/18/2011 | 52250 | ||
| 2005 mercedes e320 cdi bought new, pulling into open parking space at private business location, pressed brakes, car accelerated unexpectedly and rapidly, jumped a 6 inch square curb, hit an 8 inch diameter tree six feet beyond curb. no issues with brakes prior to this incident in 5+ years of driving vehicle. car stopped, turned off ignition to stop engine. significant damage to car right front fender area. car not drivable since metal under carriage pushed into tire. no injury. air bags did not deploy, wrecker pickup required. blue skies, great weather. | |||
| 10/10/2008 | 33500 | 1 | |
| My brake has metal grinding noise and no dash board warning light showing problems. it has some dragging when brakes. *tr | |||
| 01/07/2005 | 820 | 9 | 12/23/2004 |
| Electrical problems out of service 18 days, srs/airbag failures out of service 18 days, ac/defrost blower motor failures out of service 12 days, brakes out of service 9 days, transmission (idle surge/up shifting/stalling) out of service 10 days, front end/tires out of service 10 days. during the lemon law final repair attempt, the dealer wrote on work order that they had installed new brakes because they found after market brakes on car. the only place the car has ever been serviced was the dealership where we purchased it. we asked the service advisor and assistant service manager (first they said the brakes were thrown out and then they said the parts were shipped to mb) and wrote two certified letters to mercedes benz for the removed parts so we could track the serial numbers. we were ignored. the regional representative who initiated the brake replacement was conveniently promoted out of the area just before the lemon law hearing so he could not be questioned. we had been complaining about the brakes, especially the stopping distance, from the beginning and they kept saying no problem found. the dealer would not document it on the work orders. *jb | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/01/2011 | 1 | ||
| 2005 mercedes benz e320. consumer states brake failure *tgw the consumer stated the brake failure occurred as she was driving 65 mph. the dash lights including the brake light lit up on the dashboard and the vehicle began to decelerate. the consumer applied repeated pressure to the brake pedal which finally stopped the vehicle nd had the vehicle towed. the brake sbc system needed to be replaced *jb | |||
| 11/12/2010 | 99264 | ||
| Tl*the contact owns a 2005 mercedes benz e320. the contact was driving approximately 25-30 mph when a beeping noise sounded inside of the vehicle with the illumination of the brake warning indicator on the instrument panel. when force was applied to the brakes there was minimal response. the contact pulled over to the side of the road and the vehicle was towed to an independent mechanic who stated that the vehicle be repaired by the dealer. the vehicle was then towed to the dealer where the sbc hydraulic unit was replaced under the service warranty. the failure mileage was 99,264. | |||
| 11/12/2010 | 99264 | ||
| Tl-the contact owns a 2005 mercedes benz e320cd. the contact was driving approximately between 25-30 mph, and a beeping noise sounded inside of the vehicle with the illumination of the brake warning indicator on the instrument panel. when force was applied to the brakes there was an extremely low brake power response. the contact pulled over to the side of the road and the vehicle was towed to an an independent mechanic who advised that the vehicle be repaired by the dealer. the vehicle was then towed to the dealer where the sbc hydraulic unit was replaced under the service warranty. the failure mileage was 99,264. js | |||
| 12/13/2010 | 90798 | ||
| Tl-the contact owns a 2005 mercedes benz e320. while driving approximately 65 mph the vehicle began to decelerate and a brake system failure light began illuminating on the dashboard. repeated pressure on the brake pedal was needed to stop the vehicle. the vehicle was towed to an authorized dealer where she was told no recall existed for any brake failures. the vehicle was eventually repaired under the recall associated with nhtsa campaign id number 05v133000, service brakes, hydraulic. the failure and current mileages were 90,798. sm. | |||
| 11/11/2010 | 85000 | ||
| (this is an from a letter i sent to mercedes benz) i have had a recent experience with my mercedes benz 2005 e 320 diesel that i would like to relate. while driving in cincinnati last week, i was on a semi-rural road doing about 25-30 mph and suddenly got a beeping and red light flashing alarm on the instrument panel indicating that my brakes were failing. luckily i was able to slow down and turn into an apartment complex driveway and bring the car to a stop. the pedal went all the way to the floor and had almost no stopping power, if any. i turned off the ignition and waited a few minutes before re-starting. the car re-started but would not come out of park, so i could not move it out of the driveway to an adjacent parking lot. the brake alarm and warning continued after re-starting. i called my mechanic in cincinnati (precision motorcars 513-271-5565) and arranged to have the car towed in. after analysis by them, they determined that the sbc hydraulic braking unit was probably defective and was a mb warranty item. in the meantime, they replaced my front brake pads and rotors. the car was then towed to mercedes benz of cincinnati (where i had purchased it in february 2008). they replaced the sbc and got the brakes working correctly again, under warranty and at no charge to me. this event has certainly shaken my faith in this car. what kind of car gives you a warning that your brakes don | |||
| 02/06/2007 | 59350 | 1 | 05/10/2004 |
| Traveling down steep hill at 45 mph. attempted to apply brakes as i approached a stop sign at bottom of hill. braking system totally failed as a warning light read braking system failure - service immediately attempted to apply brake manually but did not have to strength to push the pedal hard enough to stop the car at that speed. i manually downshifted the car and it slowed to about 10 mph and i coasted it onto the shoulder of the main road and was then able to stop the car with the brake pedal manually. after turning the car off and restarting, the brake system worked again for a few minutes and again failed. apparently a computer malfunction. *jb | |||
| 01/15/2005 | 12 | 12/20/2004 | |
| Brakes grind when put in drive, park and at stop lights. seat belt indicator had to be fixed after 5 times at the shop, brakes were identified with a problem by mbz after 6 visits to the shop (fletcher jones mbz las vegas), tech stated on the invoice he identified the problem and ordered the parts. when i took the car back in to get the parts, the service manager stated there was a mistake and there was nothing wrong with the brakes and mbz would not fix the problem. currently none of the seat belts work (when slamming on the brakes they do not lock). control panel reads srs malfunction drive to shop, airbags off, check engine. fletcher jones mbz las vegas refuses to comply with the lemon law, repair for one malfunction more than 3 times, out of service (in the shop) for more than 30 days in one calendar year. *nm | |||
| 05/16/2005 | 1 | 04/01/2004 | |
| Dt: side airbag deployment: contact states while driving vehicle he ran over a piece of rubber in the road, all three side air bags deployed. the service dealer states the passengers in the rear of the car were jolted because of hitting the rubber in the road. contact states while decelerating the transmission down shifts, the brake system slows down too much and vehicle lurches forward. in stop and go traffic has no brake control.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 03/20/2006 | 21000 | 1 | 12/15/2004 |
| Dt*: the contact stated while driving 70 mph the abs indicator light illuminated continuously. the vehicle lost all braking ability. the vehicle was pulled off the road without incident using the emergency brake. the vehicle was towed to the dealership for inspection. the sbc pump was replaced. after a short period of time the abs indicator light illuminated again however; the brakes did not fail. the vehicle was taken to the dealer; the problem could not be duplicated. now for the third time while driving 10 to 15 mph the abs indicator light illuminated continuously and the vehicle lost all braking ability. the vehicle was driven to the dealer and the sbc pump was replaced for the second time. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 12/19/2006 | 1 | 10/10/2004 | |
| My mercedes e 320 had a recall because of a defect in braking in 2006> i brought the car in to repair and it was the same.. i brought it back and they say it is the front rotor , which is not under warranty. the car has 16000 miles on a 2005. i do not believe the rotor could have a problem with such low miles . i think they are trying to not be responsible.. the rotors on a lease car should be warranted...*jb | |||