Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 05/13/2009 | 78342 | 1 | |
| A set of michelin tires was purchased from costco and mounted on my 2006 mercedes about one year ago. the morning after the first 6,000-mile tire rotation, the front tire on the driver's side completely separated from the vehicle on i-40 west of albuquerque, nm. costco paid for a replacement tire and damage to the rim. then, on may 13, 2009 another one of the original set of michelin tires separated in a similar fashion again on i-40, nearly creating a major traffic fatality. three semi-trucks adeptly swerved to avoid colliding with my vehicle. this time, i had to pay $1,724 to repair damage to the shock absorber and wheel well on the rear end of the passenger side. the cost also includes $880 that i paid for a new set of michelin tires from the mercedes dealership, which informed me that their tires were not compromised by extended storage in warehouses (i.e., dry-rotting). costco offered to put another new set of their tires on my vehicle, but i refused to take the risk of having old dry-rotted tires placed on my vehicle again. consequently, costco refused to pay any of the $880 charge for the new mercedes dealership tires. note: the first incident was reported to the police and aaa towed the car on both occasions. *tr | |||