Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/10/2013 | 61500 | 1 | |
| Beginning at approximately 60,500 miles my 2007 mercedes benz e350 4matic sedan developed a strong gasoline odor inside the vehicle. this smell progressively got stronger and upon inspection at the dealership it was found that the sending units attached to the fuel tanks below the rear driver's side and passenger side seats were leaking fuel through a faulty seal causing the fuel to absorb into the seat cushion. this likely created a potential fire hazard inside the cabin of the vehicle, particularly in the rear seat. *tr | |||
| 01/10/2013 | 61500 | ||
| Beginning at approximately 60,500 miles my 2007 mercedes benz e350 4matic sedan developed a strong gasoline odor inside the vehicle. this smell progressively got stronger and upon inspection at the dealership it was found that the sending units attached to the fuel tanks below the rear driver's side and passenger side seats were leaking fuel through a faulty seal causing the fuel to absorb into the seat cushion. this likely created a potential fire hazard inside the cabin of the vehicle, particularly in the rear seat. | |||
| 09/26/2011 | 41298 | ||
| Driving 25-30 mph and smoke started poring out from under the drivers seat after turning on the seat heater and a small burn hole appeared on the left side of the upper seat back. major safety issue since the cabin of the vehicle filled with smoke. took the car to the dealer where they had to order a new seat back and would not cover the repairs. | |||
| 10/25/2010 | |||
| Turned drivers seat heat feature on, after a few minutes i smelled burning. mercedes just repaired a/c (3 visits) so turned off the a/c. next think i know smoke is coming from drivers seat, my 3yr old riding in her car seat installed behind me. heater in drivers seat was burning, with the air no longer blowing, smoke was now visible. i had to cross 3 lanes of traffic to pull over. the fire burned a hole through the leather seat to my jeans leaving me a slight burn. car towed to mercedes. | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 01/19/2013 | 85000 | 1 | |
| I was using the warming seats and had pulled up to the post office to drop a letter in the box. the letter had fallen to the ground. i got out and placed the letter in the box. i got back in the car and pulled up to keep from holding up traffic while i had replaced my seat belt. a suv had crossed my path when i smelled something burning. i assumed it was exhaust from the suv. i was about to pull off the parking lot when i noticed thick white smoking coming from my seat. i immediately turned off the seat warmer. the smoke dissipated afterwards.i continued to drive the car about 1/2mile to the grocery store. i got out and noticed a burn on seat. *tr | |||
| 08/14/2011 | 38000 | ||
| Tl* the contact owns a 2007 mercedes benz e350. the contact stated while driving 25 mph burning fumes were emitted into the vehicle. once he stopped the vehicle, he realized that the drivers seat heater malfunctioned and burned a hole through the seat. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 38,000. | |||