Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
01/31/201331000
 Tl- the contact owns a 2008 mercedes benz e350 equipped with continental pro contact tires size 245/40/18, dot number (hwtpp1h6). the contact noticed that the front passenger's side tire caused damage to the wheel rim. in addition, there was a severe vibration which emitted from the tire whenever driving. the vehicle was taken to an authorized dealer where the defective tire was balanced and realigned. the manufacturer was not notified of the problem. the approximate failure mileage was 31,000. the vin was unavailable. mah
01/31/201331000
 Tl-the contact owns a 2008 mercedes benz e350. the vehicle was equipped with continental pro contact tires, tire 245/40/18. the dot number was hwtpp1h6. the contact noticed that the front passenger's side tire caused damage to the wheel rim. in addition, there was a severe vibration which emitted from the tire whenever driving. the vehicle was taken to an authorized dealer where the defective tire was balanced and realigned. the manufacturer was not notified of the problem. the approximate failure mileage was 31,000. the vin was unavailable. js
06/30/2012199851
 While traveling at ordinary speed on even interstate surface (i-64) east bound the rear right tire of my mb e350w4 blewout. i was able stabilize the car and exit the highway as i was just then in front of a an exit. my tires had been recently inspected during a regular service of my car. there is no reason or event which could have caused the sudden tire failure. i have filed a complaint with continental tire customer service, but the company has failed to acknowledge that their product may have manufacturing issues. now i have observed a blemish developing on the sidewall of another tire. the dealer has suggested that we watched it for a time and see what happens. my tires are continental, contiprocontact, 245/40 r18 93v, ms radial. replacing the tire cost me some $350 sand could have cost me my life or very serious injury had i been traveling at higher speed or ir the front tire had failed rather than the rear. i firmly believe these tires pose an immediate threat to public safety. *tr
04/24/201020800
 Tl-the contact owns a 2008 mercedes benz e350. while driving 30mph the vehicle hit a pothole and the tire exploded. the tire was a continental contipro contact size 245/40r18.93v. the front passenger tire exploded and the right rear tire developed a bubble and disalignment of rim. this could have led to serious road injuries to the driver and passerbys due to poor design. the wheel rim of the tires was 18 inches and the tire was two to three inches off the ground. these are the original tire and rims that came with the vehicle. there was no injuries to the driver and the vehicle. roadside assistant came and repaired the tires then the vehicle was driven to the dealer the next day. the dealer stated they are aware of the problem and defectiveness and there is nothing that can be done. the manufacturer was contacted and informs him they will give him a free tire but he wants to report the defective design and did not receive the new tire. the failure mileage was 20,000...mw
10/20/200934786
 Tl* the contact owns a 2008 mercedes benz e350 with continental, conti pro contact tires. the contact stated that while driving 35 mph over a bump in the road, the tires would form a blister or bubble. the dealer advised the tires were unsafe and all four tires were replaced. in addition, the contact stated she has also experienced several blowouts with the tires. she would have all four tires replaced whenever she would experience a blowout. the dealer advised the tires would blowout easily because they were low composing tires. the manufacturer was not contacted. the failure mileage was 34,786.