Consumer Complaints

Fail datemilesoccurencesPurchase date
WHEELS
01/31/201331000
 Tl- the contact owns a 2008 mercedes benz e350. the contact stated that while the vehicle was being serviced by an authorized dealer. the technician informed the contact that the front passenger's side wheel rim was slightly bent. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 31,000. mah
01/31/201331000
 Tl-the contact owns a 2008 mercedes benz e350. the contact stated the vehicle was taken to an authorized dealer for an unrelated repair. the technician informed that the front passenger's side wheel rim was slightly bent. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 31,000. js
04/10/2012250001
 On two occasions i had loss of tire pressure on front wheels. examination showed the alloy wheels to be cracked. this has happened two times in approximately 90 days. i have not hit any pot holes. some typical road bumps maybe but no deep holes. i've had many vehicles since 1958 but never had wheels cracking. research has shown quite a bit of people with the same low profile tires used on this vehicle are also having cracked wheels and loss of tire pressure. besides being very costly, this indeed can be a dangerous situation. loss of tire pressure can result in accidents and can subject vehicle operators to dangerous conditions when changing tires. i wrote to mercedes but they will not admit to their wheels having a problem. it could be poorly designed wheels, the use of low profile tires or a combination of both leading to wheel failures. *tr
04/10/201225000
 On two occasions i had loss of tire pressure on front wheels. examination showed the alloy wheels to be cracked. this has happened two times in approximately 90 days. i have not hit any pot holes. some typical road bumps maybe but no deep holes. i've had many vehicles since 1958 but never had wheels cracking. research has shown quite a bit of people with the same low profile tires used on this vehicle are also having cracked wheels and loss of tire pressure. besides being very costly, this indeed can be a dangerous situation. loss of tire pressure can result in accidents and can subject vehicle operators to dangerous conditions when changing tires. i wrote to mercedes but they will not admit to their wheels having a problem. it could be poorly designed wheels, the use of low profile tires or a combination of both leading to wheel failures.
12/04/201033251
 Small pothole hit. rim destroyed along with tire. i have put approximately 12 tires and three rims on this vehicle in two years. after a search i now find out that rim and tire problems are very common on these cars. my wife has driven for over 40 years and never had a tire/rim problem. *tr
12/04/201033251
 Small pothole hit. rim destroyed along with tire. i have put approximately 12 tires and three rims on this vehicle in two years. after a search i now find out that rim and tire problems are very common on these cars. my wife has driven for over 40 years and never had a tire/rim problem.
06/30/2012199851
 While traveling at ordinary speed on even interstate surface (i-64) east bound the rear right tire of my mb e350w4 blewout. i was able stabilize the car and exit the highway as i was just then in front of a an exit. my tires had been recently inspected during a regular service of my car. there is no reason or event which could have caused the sudden tire failure. i have filed a complaint with continental tire customer service, but the company has failed to acknowledge that their product may have manufacturing issues. now i have observed a blemish developing on the sidewall of another tire. the dealer has suggested that we watched it for a time and see what happens. my tires are continental, contiprocontact, 245/40 r18 93v, ms radial. replacing the tire cost me some $350 sand could have cost me my life or very serious injury had i been traveling at higher speed or ir the front tire had failed rather than the rear. i firmly believe these tires pose an immediate threat to public safety. *tr
06/30/201219985
 Whle traveling at ordinary speed on even interstate surface (i-64) east bound the rear right tire of my mb e350w4 blewout. i was able stabilize the car and exit the highway as i was just then in front of a an exit. my tires had been recently inspected during a regular service of my car. there is no reason or event which could have caused the sudden tire failure. i have filed a complaint with continental tire customer service, but the company has failed to aknowledge that their product may have manufacturing issues. now i have observed a blemish developping on the sidewall of another tire. the dealear has suggested that we watcht it for a time and see what happens. my tires are continental, contiprocontact, 245/40 r18 93v, ms radial. replacing the tire cost me some $350 sand could have cost me my life or very serious injury had i been traveling at higher speed or ir the front tire had failed rather than the rear. i firmly believe these tires pose an immedite threat to public safety.
01/10/201121000
 This mb e-350( wdbuf87x98b25394 )of 2008 with 18 diameter rims is very poorly designed which is causing serious road hazard and may lead to deaths as the aluminium alloy rim itself damage the tire thereby developing slow leak /bubbles and ultimately a cause for serious road accident leading to possible deaths timely action is required to ban 18 diameter rims.
02/19/201033000
 Tl-the contact owns a 2008 mercedes benz e350. whenever the vehicle is in motion there was a thumping noise coming from the wheels. the vehicle was taken to the dealer where they found three of the four wheels was bent and cracked. they repaired the wheels and the cracked under warranty. after the repairs and continued to drive the noise continued because the bent wheels has caused other problems to the axle and tires. the dealer informed him to change the tires but he fells it is the dealer responsibility to change the tires and repair the axle. the dealer informed him this was not covered under the warranty. the manufacturer was not notified. the failure mileage was 33,000....mw
04/20/201018000
 Mb e-350 2008 is equipped with low profile tires contipro contact 245/40 r 18 the tires contct distance from road surface to bottom of rim is app.2 inch.the rim diameter is app.19+ inchs.the weight of the vehicle further reduces the contact distance.the momentum of the car at normal speed when comes across a small pot whole or an object the rim of the car itself burst the tire resulting into tire explosion and bending of the rim.this is a serious safety issue and if not corrected in a timely manner may lead to serious accidents including driver and other passers by including road death 2)this happens 2 times.mbusa road assistance came 2 times and installed dummy tire came with the car. 3) mb usa refused to correct the problem i strongly believe that this is a defective design and must be reviewed as the rim itself expode the tire and get bend as well.
04/24/201020800
 Tl-the contact owns a 2008 mercedes benz e350. while driving 30mph the vehicle hit a pothole and the tire exploded. the tire was a continental contipro contact size 245/40r18.93v. the front passenger tire exploded and the right rear tire developed a bubble and disalignment of rim. this could have led to serious road injuries to the driver and passerbys due to poor design. the wheel rim of the tires was 18 inches and the tire was two to three inches off the ground. these are the original tire and rims that came with the vehicle. there was no injuries to the driver and the vehicle. roadside assistant came and repaired the tires then the vehicle was driven to the dealer the next day. the dealer stated they are aware of the problem and defectiveness and there is nothing that can be done. the manufacturer was contacted and informs him they will give him a free tire but he wants to report the defective design and did not receive the new tire. the failure mileage was 20,000...mw
04/20/201018000
 Mb e-350 2008 is equipped with low profile tires contipro contact 245/40 r 18 the tires contct distance from road surface to bottom of rim is app.2 inch.the rim diameter is app.19+ inchs.the weight of the vehicle further reduces the contact distance.the momentum of the car at normal speed when comes across a small pot whole or an object the rim of the car itself burst the tire resulting into tire explosion and bending of the rim.this is a serious safety issue and if not corrected in a timely manner may lead to serious accidents including driver and other passers by including road death 2)this happens 2 times.mbusa road assistance came 2 times and installed dummy tire came with the car. 3) mb usa refused to correct the problem i strongly believe that this is a defective design and must be reviewed as the rim itself expode the tire and get bend as well.
04/24/201020800
 Tl-the contact owns a 2008 mercedes benz e350. while driving 30mph the vehicle hit a pothole and the tire exploded. the tire was a continental contipro contact size 245/40r18.93v. the front passenger tire exploded and the right rear tire developed a bubble and disalignment of rim. this could have led to serious road injuries to the driver and passerbys due to poor design. the wheel rim of the tires was 18 inches and the tire was two to three inches off the ground. these are the original tire and rims that came with the vehicle. there was no injuries to the driver and the vehicle. roadside assistant came and repaired the tires then the vehicle was driven to the dealer the next day. the dealer stated they are aware of the problem and defectiveness and there is nothing that can be done. the manufacturer was contacted and informs him they will give him a free tire but he wants to report the defective design and did not receive the new tire. the failure mileage was 20,000...mw
04/20/201018000
 Mb e-350 2008 is equipped with low profile tires contipro contact 245/40 r 18 the tires contct distance from road surface to bottom of rim is app.2 inch.the rim diameter is app.19+ inchs.the weight of the vehicle further reduces the contact distance.the momentum of the car at normal speed when comes across a small pot whole or an object the rim of the car itself burst the tire resulting into tire explosion and bending of the rim.this is a serious safety issue and if not corrected in a timely manner may lead to serious accidents including driver and other passers by including road death 2)this happens 2 times.mbusa road assistance came 2 times and installed dummy tire came with the car. 3) mb usa refused to correct the problem i strongly believe that this is a defective design and must be reviewed as the rim itself expode the tire and get bend as well.
04/24/201020800
 Tl-the contact owns a 2008 mercedes benz e350. while driving 30mph the vehicle hit a pothole and the tire exploded. the tire was a continental contipro contact size 245/40r18.93v. the front passenger tire exploded and the right rear tire developed a bubble and disalignment of rim. this could have led to serious road injuries to the driver and passerbys due to poor design. the wheel rim of the tires was 18 inches and the tire was two to three inches off the ground. these are the original tire and rims that came with the vehicle. there was no injuries to the driver and the vehicle. roadside assistant came and repaired the tires then the vehicle was driven to the dealer the next day. the dealer stated they are aware of the problem and defectiveness and there is nothing that can be done. the manufacturer was contacted and informs him they will give him a free tire but he wants to report the defective design and did not receive the new tire. the failure mileage was 20,000...mw

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