Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 02/06/2013 | 81000 | ||
| Tl- the contact owns a 2003 mercedes benz e500. the contact stated that while parked, there was a strong gasoline fuel odor around the vehicle. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated that fuel was leaking from a fracture at the top of the fuel tank. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 81,000. kmj | |||
| 02/06/2013 | 81000 | ||
| Tl- the contact owns a 2003 mercedes e500. while parked the contact noticed a strong fuel odor around the vehicle. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated fuel was leaking from a crack at the top of the fuel tank. there was an investigation under nhtsa action number: pe12001 (fuel system, gasoline) that could have been related to the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 81,000. da | |||
| 02/08/2013 | 83100 | ||
| Fuel tank leak when full | |||
| 02/07/2008 | 50000 | 1 | |
| The car had a strong smell of gasoline in the cabin of the car. i have since learned that the cause for that was a defective gas tank. after doing some research online, it appears that this is a known problem but yet the dealer has no interest in repairing the issue unless i was willing to pay for the repair. seems an issue as serious as a defective gas tank would be covered. *tr | |||
| 02/07/2008 | 50000 | ||
| The car had a strong smell of gasoline in the cabin of the car. i have since learned that the cause for that was a defective gas tank. after doing some research online, it appears that this is a known problem but yet the dealer has no interest in repairing the issue unless i was willing to pay for the repair. seems an issue as serious as a defective gas tank would be covered | |||
| 11/17/2012 | 103000 | 1 | |
| Very strong fuel odor at driver's side rear wheel well after filling fuel tank. no leaking fuel detected. odor so strong that i am not able to leave the vehicle in the garage due to safety concerns. *tr | |||
| 11/15/2010 | 95000 | 1 | |
| Constant fuel smell from inside and outside the vehicle. worse after fillup. goes away after 1/2 tank and a few days of driving. fills the garage with fuel odor. *tr | |||
| 11/15/2010 | 95000 | ||
| Constant fuel smell from inside and outside the vehicle. worse after fillup. goes away after 1/2 tank and a few days of driving. fills the garage with fuel odor. | |||
| 07/23/2012 | 85000 | 1 | |
| As reported by many mercedes owners, our mercedes e500 has begun the dreaded leaking fuel pump and sending unit. upon lifting the backseat and tank covers gas is pooling and leaking all over the top of the tank and onto the ground from these assemblies. these part appears defective and not suited to be overlooked by ntsb. unfortunately my dealer stated there is not a formal recall yet on these parts, but has heard about the problem many times. what does concern me is there was a recall on the e55 model, but in doing the research just as many e500 owners out there are experiencing the same problems. please give this high consideration for a recall or further investigation. the well being of owners and drivers is not worth the risk and financial obligations that may occur from a recall. thank you for your time. *tr | |||
| 07/23/2012 | 85000 | ||
| As reported by many mercedes owners, our mercedes e500 has begun the dreaded leaking fuel pump and sending unit. upon lifting the backseat and tank covers gas is pooling and leaking all over the top of the tank and onto the ground from these assemblies. these part appears defective and not suited to be overlooked by ntsb. unfortunately my dealer stated there is not a formal recall yet on these parts, but has heard about the problem many times. what does concern me is there was a recall on the e55 model, but in doing the research just as many e500 owners out there are experiencing the same problems. please give this high consideration for a recall or further investigation. the well being of owners and drivers is not worth the risk and financial obligations that may occur from a recall. thank you for your time. | |||
| 09/12/2011 | 120000 | ||
| Tl* the contact owns a 2003 mercedes benz e500. while parked, the contact noticed a fuel smell inside the vehicle. the check engine warning light illuminated on the instrument panel intermittently. there was also a warning message on the instrument panel that advised to check the filler cap. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the fuel filler cap would have to be replaced. after the repair, the contact continued to notice the strong fuel smell in and around the vehicle. there was an investigation open under nhtsa action number: pe12001 (fuel system, gasoline:storage:tank assembly fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. the vehicle was not repaired. the approximate failure mileage was 120,000. | |||
| 09/12/2011 | 120000 | ||
| Tl- the contact owns a 2003 mercedes benz e500. while parked, the contact noticed a fuel smell inside the vehicle. the check engine warning light illuminated on the instrument panel intermittently. there was also a warning message on the instrument panel that advised to check the filler cap. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the fuel filler cap would have to be replaced. after the repair, the contact continued to notice the strong fuel smell in and around the vehicle. there was an investigation open under nhtsa action number: pe12001 (fuel system, gasoline:storage:tank assembly fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. the vehicle was not repaired. the approximate failure mileage was 120,000. kmj | |||
| 09/12/2011 | 120000 | ||
| Tl- the contact owns a 2003 mercedes e500. while parked the contact noticed a fuel smell in his vehicle. the check engine light illuminated on the instrument panel intermittently. there was also a warning message on the instrument panel that stated check filler cap. the vehicle was taken to the dealer for diagnostic testing. the technician stated the fuel filler cap would have to be replaced. after the repair the contact continued to notice a strong fuel smell in and around the vehicle. there was an investigation open under nhtsa action number: pe12001 (fuel system, gasoline:storage:tank assembly fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the vehicle was not repaired. the approximate failure mileage was 120,000. da | |||
| 04/02/2011 | 83000 | ||
| Reference nhtsa action number: pe12001. fuel sending unit leaking fuel resulting in fuel pool on top of fuel tank and under rear seat drivers side. strong fuel smell inside vehicle with built up of fuel vapors causing eye nose and throat irritation-especially strong smell and vapor built up when fuel tank is full or near full. full splashing on top of tank and nearby area dripping to floor-fire and explosive hazard, condition has worsened over time. | |||
| 01/03/2012 | 90000 | ||
| Reference to nhtsa action number: pe12001. the seal on my fuel sending unit began leaking. there have been no accidents with this vehicle, and this is a non-stressed item. the seal that isolates fuel in the tank from the passenger compartment has failed. gasoline leaks around the sending unit seal around the electrical connections connected to the sending unit. this leak allows fuel to leak from the fuel tank into the passenger compartment due to failure of the seal with no input or outside action. after fueling, a fuel smell and fumes can be smelt in the cabin. when the access panel is opened below the rear seat, poolong fuel can be seen. this fuel has direct access to the passenger compartment. | |||
| 04/02/2011 | 83000 | ||
| Reference nhtsa action number: pe12001. fuel sending unit leaking fuel resulting in fuel pool on top of fuel tank and under rear seat drivers side. strong fuel smell inside vehicle with built up of fuel vapors causing eye nose and throat irritation-especially strong smell and vapor built up when fuel tank is full or near full. full splashing on top of tank and nearby area dripping to floor-fire and explosive hazard, condition has worsened over time. | |||
| 01/03/2012 | 90000 | ||
| Reference to nhtsa action number: pe12001. the seal on my fuel sending unit began leaking. there have been no accidents with this vehicle, and this is a non-stressed item. the seal that isolates fuel in the tank from the passenger compartment has failed. gasoline leaks around the sending unit seal around the electrical connections connected to the sending unit. this leak allows fuel to leak from the fuel tank into the passenger compartment due to failure of the seal with no input or outside action. after fueling, a fuel smell and fumes can be smelt in the cabin. when the access panel is opened below the rear seat, poolong fuel can be seen. this fuel has direct access to the passenger compartment. | |||
| 04/02/2011 | 83000 | ||
| Reference nhtsa action number: pe12001. fuel sending unit leaking fuel resulting in fuel pool on top of fuel tank and under rear seat drivers side. strong fuel smell inside vehicle with built up of fuel vapors causing eye nose and throat irritation-especially strong smell and vapor built up when fuel tank is full or near full. full splashing on top of tank and nearby area dripping to floor-fire and explosive hazard, condition has worsened over time. | |||
| 01/03/2012 | 90000 | ||
| Reference to nhtsa action number: pe12001. the seal on my fuel sending unit began leaking. there have been no accidents with this vehicle, and this is a non-stressed item. the seal that isolates fuel in the tank from the passenger compartment has failed. gasoline leaks around the sending unit seal around the electrical connections connected to the sending unit. this leak allows fuel to leak from the fuel tank into the passenger compartment due to failure of the seal with no input or outside action. after fueling, a fuel smell and fumes can be smelt in the cabin. when the access panel is opened below the rear seat, poolong fuel can be seen. this fuel has direct access to the passenger compartment. | |||
| 04/02/2011 | 83000 | ||
| Reference nhtsa action number: pe12001. fuel sending unit leaking fuel resulting in fuel pool on top of fuel tank and under rear seat drivers side. strong fuel smell inside vehicle with built up of fuel vapors causing eye nose and throat irritation-especially strong smell and vapor built up when fuel tank is full or near full. full splashing on top of tank and nearby area dripping to floor-fire and explosive hazard, condition has worsened over time. | |||
| 01/03/2012 | 90000 | ||
| Reference to nhtsa action number: pe12001. the seal on my fuel sending unit began leaking. there have been no accidents with this vehicle, and this is a non-stressed item. the seal that isolates fuel in the tank from the passenger compartment has failed. gasoline leaks around the sending unit seal around the electrical connections connected to the sending unit. this leak allows fuel to leak from the fuel tank into the passenger compartment due to failure of the seal with no input or outside action. after fueling, a fuel smell and fumes can be smelt in the cabin. when the access panel is opened below the rear seat, poolong fuel can be seen. this fuel has direct access to the passenger compartment. | |||
| 05/22/2012 | |||
| After filling up gas tank gas started to drip from the gas tank to the floor. | |||