Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY | |||||
| LI46-40-P-047549 | 08/13/2009 | 10032709 | Mercedes: cracking/creaking noises from front axle when vehicle is subject to torsion or when steering wheel is turned. this is mainly heard when the vehicle is stationary or when the vehicle is moving slowly. relative movement between th | 04/30/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 07/25/2012 | 175000 | 1 | |
| Back in july of 2012 my car started to get sluggish , missing and jerking i took it to the dealer they told me they could not get the car to repeat the problem, then after talking with them they said yes they could feel it then told me it was suspension almost 5k to repair , so i decided to do some research and to find out this car had trans problems where the radiator was leaking into the trans , (a problem they know about) so i called my service adviser to discus the problem to hear them say oh yeah its a problem , really? you were just gonna charge me 5k to fix something that wasn't a problem now its the trans really, well it turns out it will cost 10k plus to fix this and benz usa will not pay for this or the dealer first you cant trust any dealer they will try to rip you off also the dealer or benz usa should be fixing this problem its a hazard when driving then will leave you stranded and they want to make you pay big dollars that is a benz problem not the consumer , what can we do to make these guys fix this / these cars?? please help *tr | |||
| 07/25/2012 | 175000 | ||
| Back in july of 2012 my car started to get sluggish , missing and jerking i took it to the dealer they told me they could not get the car to repeat the problem, then after talking with them they said yes they could feel it then told me it was suspension almost 5k to repair , so i decided to do some research and to find out this car had trans problems where the radiator was leaking into the trans , (a problem they know about) so i called my service adviser to discus the problem to hear them say oh yeah its a problem , really? you were jsut gonna charge me 5k to fix something that wasn't a problem now its the trans really, well it turns out it will cost 10k plus to fix this and benz usa will not pay for this or the dealer first you cant trust any dealer they will try to rip you off also the dealer or benz usa should be fixing this problem its a hazard when driving then will leave you stranded and they want to make you pay big dollars that is a benz problem not the consumer , what can we do to make these guys fix this / these cars?? please help | |||
| 07/30/2012 | 120000 | 1 | |
| Recently purchased this 2003 mb e500 while driving along the vehicle began to stutter and shake @ around 1500 rpm, this occurred continually. made it home and googled this problem and found out that this is a common problem for this vehicle due to a leak in the coolant system that somehow gets into the transmission,causing it to become contaminated which produces this fierce/potential dangerous stutter/jerking. to my surprise, mercedes benz is fully aware of this hazard and has not had a recall/bulletin to fix this common problem, leaving this expensive repair cost on the consumer. the vehicle cost is expensive enough and to have to make this costly repair is unfair. *tr | |||
| 07/30/2012 | 120000 | ||
| Recently purchased this 2003 mb e500 while driving along the vehicle began to stutter and shake @ around 1500 rpm, this occured continually.made it home and googled this problem and found out that this is a common problem for this vehicle due to a leak in the coolant system that somehow gets into the transmission,causing it to become contaminated which produces this fierce/potential dangerous stutter/jerking. to my surprise, mercedes benz is fully aware of this hazard and has not had a recall/bulletin to fix this common problem, leaving this expensive repair cost on the comsumer.the vehicle cost is expensive enough and to have to make this costly repair is unfair. | |||
| 06/29/2010 | 65000 | ||
| I have an 03 mercedes e500. at about 65000 ml i had glycol in my transmission due to radiator failure. i took it to mercedes sarasota and they said it will cost $5000 and they have to change the radiator and the transmission. i was reading the mercedes world forum and i see that lot of people had the same problem. at the and cost me $3000 at aamco. i hope mercedes will issue a recall for this problem. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/07/2010 | 81777 | ||
| In june of 2010 i purchased a 2003 mercedes benz e500. the car at times would shift heavy and at times would shift down suddenly or accelerate suddenly and dramatically when the accelerator was press lightly from a stop. the problem continued to the present time and has gotten worse now in the winter months. i know the car is a potental danger but have no other alternative but to drive it. please help! | |||
| 10/10/2008 | 46050 | 1 | |
| The original radiator for the 2003 mercedes benz e500 leaks coolant into the transmission and torque converter, causing the car to jerk and jump. the coolant in the transmission acts as an containment and ruins the transmission and torque converter, which later will need to be replaced, along with the radiator. these three major part including gaskets, hoses, and labor are extremely expensive. nothing has been done to correct this problem. the dealership is stating that the only thing that can be done to fix this problem is to replace all three components at owner's expense. *tr | |||
| 11/23/2007 | 33000 | 1 | |
| I purchased a 2003 mercedes benz e500 which was out of warranty. shortly after purchasing the car my transmission started losing power on the expressway and making a loud roar from the back of the car. the car then started stuttering while at 60mph which posed a danger to myself , my family, and cars around me. this problem almost caused cars behind me to hit me because of the sudden loss of power. i immediately took my car to the shop and it turned out that glycol leaked into my transmission due to a faulty valeo radiator in my 2003 mercedes e500. i was told the trans was completely shot and had to pay over 10k for the trans, torque converter, and the radiator. the mechanic also showed me a tech bulletin p-b-27.55/50f and that this problem is widespread. when i brought this to the attention of the mercedes dealer they wanted to charge me double of what my mechanic charge me and i couldn't afford it. they did not offer to fix the problem for free even though their radiator was faulty. my car only had 30,000 miles at the time of the trans going out on me. this was a dangerous mechanical failure as the car looses power and can cause serious damages if there is not a recall action taken. *tr | |||
| 12/01/2007 | 40000 | 1 | |
| I have a mercedes-benz 2003 e500 that has a defective valeo radiator that caused glycol contamination leakage into the automatic transmission fluid. my un-drivable car now has transmission failure because of power loss while traveling at high speeds. inability to accelerate or keep up the minimum speed of the posted highway signs is common. i asked mbusa about the problem and initially they refused to acknowledge the problem existed. after finding technical service bulletin p-b-27.55/50f dated march 24, 2006 they acknowledged the defect but denied any assistance to me, leaving it up to a local dealer to handle the matter. the local dealer would not assist me except performing the $200 glycol bulletin test and described the cost for repairs. my car glycol contamination test result compared to the chart was deep purple as a result of the glycol and transmission fluid contamination level being above 400 mg/liter which is the worst case scenario of rusted transmission and showing glycol contamination started months earlier to the noticeable problems with the car. also the bulletin outlines test kits sold to dealerships in packs of 30's. the bulletin also says that the problem is not intermittent and can be reproduced at all times. this problem is wide spread and needs to be a recall due to power loss while driving. *tr | |||
| 02/04/2005 | 1 | ||
| While driving at various speeds a very loud noise came m the engine. when taken vehicle to dealer for service it was determined that the noise was due to defective automatic transmission. *ak | |||