Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| SB-32-22-78 | 05/06/2009 | SB-32-22-78A | 10028686 | Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09. | 05/14/2009 |
| ELECTRICAL SYSTEM - WIRING | |||||
| SB-32-22-78 | 05/06/2009 | SB-32-22-78A | 10028686 | Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09. | 05/14/2009 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/01/2008 | 61000 | 1 | |
| My car battery kept dyeing and all of the speakers on the right side was not working. in fact when the car was off those speakers would make static noises. i had an electronic auto store look at the car and they told me they could not find the problem, but when they posed the question to their online site, the answer came back as the audio gateway being defective. they were other owners of the same car with the same complaint and this was the problem. i took the car to the mercedes dealer, told them of the battery dyeing problem and their diagnosis was the same, audio gateway. i paid the dealer to fix the problem and they stated that replaced the part. the total cost was approx. $1,258.00, which included labor. *tr | |||
| 06/25/2008 | 40000 | ||
| I own a mercedes-benz e500 bought new in 2004. 3 days ago i was driving the vehicle at about 35 miles an hour and car stalled and came to an abrupt stop in the middle of the road with no warning. i could not start the engine back for about 5 minutes. luckily there were no other vehicles behind me, which would have hit me from behind. i later towed the car to the mercedes service station. they reported it as an electircal failure due to failing of the crankshaft position sensor. they have replaced the faulty sensor and the car is running ok now. i am still wondering why did the car come to an abrupt stop and did not allow me to coast the car to the side of the road, which should have been the backup safety mechanism in a failure like this to avoid a major accident. i am worried whether there is a design fault in this vehicle that did not allow that back up mechanism to kick-in. my service advisor says this fault is unlikely to recur. i feel that the sensors can fail at any time and the vehicle should have a safety mechanism to avoid abrrupt stops like this. if i was on a free way this would have created a major accident with so many vehicles piled up on top of me! my car has done only 40,000 miles within the last 4 years. it has new tires, a new battery and new brakes -all taken care of by the mercedes dealer at my last service about 2 weeks ago. | |||
| 09/06/2004 | 11400 | 1 | 01/02/2004 |
| Electronic interference from aircraft caused lights to come on when parked at airport and drained battery. car parked morning of 9/4/04. single incident of car alarm reported evening of 9/6/04. returned to car 9/11/04 and found lights in off position and battery drained. *ak | |||