Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 02/26/2013 | 46000 | ||
| Was just informed today that our 2005 mercedes e 500 sedan needs the fuel/gas tank replaced due to a leak in the upper portion of the gas tank. this is nearly a $2000 job and i believe mercedes needs to address this issue for owners effected by this problem the nhtsa action number on file for this issue is: pe12001 from browsing the web, i see this is an issue with other mercedes owners as well. | |||
| 03/01/2012 | 95000 | 1 | |
| After refueling a strong smell of fuel vapors is present inside the car for varying periods of time dependent upon temperature and whether the car is in the garage or outside. based on various message boards most indicate a faulty fuel tank or connections to the fuel tank. *tr | |||
| 03/01/2012 | 95000 | ||
| After refueling a strong smell of fuel vapors is present inside the car for varying periods of time dependent upon temperature and whether the car is in the garage or outside. based on various message boards most indicate a faulty fuel tank or connections to the fuel tank. | |||
| 01/25/2013 | 109000 | ||
| After filling up my car at the gas station the inside of the car smelled like gasoline so badly i had to drive home in the rain with the windows down. the smell has not dissipated and after doing research i found that this is a common issue with this make and model vehicle and that the nhsta is investigating mercedes for this potential safety hazard. i want this problem fixed because i do not feel that it is safe to inhale gas fumes while driving and that a fuel leak is a dangerous defect that the manufacturer should fix. | |||
| 10/04/2010 | 70445 | 1 | |
| Gas fumes leaking above gas tank gasket, and going into car from under rear view seats, this is a emissions matter and safety matter, its not healthy for people to breath gas fumes every time they pump gas. also to the matter, i am a certified smog technician and this is a fail smog inspection due to leaking gas fumes. my car is a ulev vehicle so the warranty is up to 150000 miles, but i'm writing this because it should be fix. lots of owners are just ignoring it due to cost or repair!! this have been an ongoing problem with this vehicle. *tr | |||
| 10/04/2010 | 70445 | ||
| Gas fumes leaking above gas tank gasket, and going into car from under rear view seats, this is a emissions matter and safety matter, its not healthy for people to breath gas fumes every time they pump gas. also to the matter, i am a certified smog technician and this is a fail smog inspection due to leaking gas fumes. my car is a ulev vehicle so the warranty is up to 150000 miles, but i'm writing this because it should be fix. lots of owners are just ignoring it due to cost or repair!! this have been an ongoing problem with this vehicle. | |||
| 12/01/2010 | 31000 | 1 | |
| I noticed a strong smell of gasoline after filling the fuel tank. smell is very strong both inside and outside the vehicle. this occurs every time i fill the tank. sometimes fuel also leaks onto ground underneath the car. took to mercedes dealer for diagnosis. they report that seals around 2 fuel tank covers have failed. the repair involves replacing the entire fuel tank. i have not made the repair due to high cost. i have learned that this is happening in many mercedes e class vehicles in same age range. *tr | |||
| 12/13/2012 | 42000 | 1 | |
| After filling up the tank, there would be very noticeable gas vapors especially in enclosed spaces like the garage. at half a tank, the gas smell goes away. i decided to take it to the mercedes dealer. the advisor asked me to sit down before he delivered the bad news. the gas tank has warped! this is a garage kept luxury car with only 42,000 miles. how can its gas tank warp i asked him and he said it has already happened to 8 other cars in the dealership. there was nothing i could do to prevent it from happening. mercedes will not help any and it will cost $2,550 to change the tank to solve the problem. he said he can bring it down to $2,300 after discounts. i hope mercedes benz steps up to the plate to address this critical issue. *tr | |||
| 12/01/2010 | 31000 | ||
| I noticed a strong smell of gasoline after filling the fuel tank. smell is very strong both inside and outside the vehicle. this occurs every time i fill the tank. sometimes fuel also leaks onto ground underneath the car. took to mercedes dealer for diagnosis. they report that seals around 2 fuel tank covers have failed. the repair involves replacing the entire fuel tank. i have not made the repair due to high cost. i have learned that this is happening in many mercedes e class vehicles in same age range. | |||
| 12/13/2012 | 42000 | 1 | |
| After filling up the tank, there would be very noticeable gas vapors especially in enclosed spaces like the garage. at half a tank, the gas smell goes away. i decided to take it to the mercedes dealer. the advisor asked me to sit down before he delivered the bad news. the gas tank has warped! this is a garage kept luxury car with only 42,000 miles. how can its gas tank warp i asked him and he said it has already happened to 8 other cars in the dealership. there was nothing i could do to prevent it from happening. mercedes will not help any and it will cost $2,550 to change the tank to solve the problem. he said he can bring it down to $2,300 after discounts. i hope mercedes benz steps up to the plate to address this critical issue. *tr | |||
| 12/13/2012 | 42000 | ||
| After filling up the tank, there would be very noticeable gas vapors especially in enclosed spaces like the garage. at half a tank, the gas smell goes away. i decided to take it to the mercedes dealer. the advisor asked me to sit down before he delivered the bad news. the gas tank has warped! this is a garage kept luxury car with only 42,000 miles. how can its gas tank warp i asked him and he said it has already happened to 8 other cars in the dealership. there was nothing i could do to prevent it from happening. mercedes will not help any and it will cost $2,550 to change the tank to solve the problem. he said he can bring it down to $2,300 after discounts. i hope mercedes benz steps up to the plate to address this critical issue. | |||
| 10/24/2012 | 201000 | 1 | |
| After completely filling up my fuel tank and drove away, i was overwhelmed by a strong fuel fumes. when i arrived at my residence, i found that some fuel had leaked onto the ground. i went online and found all over the internet that other owners of this class of vehicle have had similar problems related to the fuel sending units located under the back seat. when i looked under the seat the pad had fuel through to the foam under the seat. i allowed it to air out, and called mbz as i noticed that dot had filed a report in 04/2012 in regards to this problem in all w211 e class mercedes in conjunction with the recall for the e55 2008-020001. i called mbz and they stated that they couldn't do anything about it no matter how documented by other owners. we have a two year old that sits in a car seat, this is clearly unacceptable if a known issue on behalf of mercedes. *tr | |||
| 10/24/2012 | 201000 | ||
| After completely filling up my fuel tank and drove away, i was overwhelmed by a strong fuel fumes. when i arrived at my residence, i found that some fuel had leaked onto the ground. i went online and found all over the internet that other owners of this class of vehicle have had similiar problems related to the fuel sending units located under the back seat. when i looked under the seat the pad had fuel through to the foam under the seat. i allowed it to air out, and called mbz as i noticed that dot had filed a report in 04/2012 in regards to this problem in all w211 e class mercedes in conjunction with the recall for the e55 2008-020001. i called mbz and they stated that they couldn't do anything about it no matter how documented by other owners. we have a two year old that sits in a car seat, this is clearly unacceptable if a known issue on behalf of mercedes. | |||
| 09/07/2012 | 60211 | 1 | |
| After filling up tank with 93 octane gasoline fuel smell persist until tank at 3/4 of capacity. problem has repeated all times when tank filled up. *tr | |||
| 09/07/2012 | 60211 | ||
| After filling up tank with 93 octane gasoline fuel smell persist until tank at 3/4 of capacity. problem has repeated all times when tank filled up. | |||
| 03/01/2012 | 87300 | 1 | |
| Gas is leaking under the back seat and garage is filled with gas smell. when dealer opened the seat, pool of gas was found. dealer replaced sender units and the issue never resolved. now the dealer is saying tank is leaking and mercedes refuse to pay or assist for the repair. it is defect fuel assembly and very high safety issue. we sitting on top of the leaking gasoline and company refuses to acknowledge the problem. *tr | |||
| 03/01/2012 | 87300 | ||
| Gas is leaking under the back seat and garage is filled with with gas smell. when dealer opened the seat, pool of gas was found. dealer replaced sender units and the issue never resolved. now the dealer is saying tank is leaking and mercedes refuse to pay or assist for the repair. it is defect fuel assembly and very high safety issue. we sitting on top of the leaking gasoline and company refuses to acknowledge the problem | |||
| 04/01/2012 | 147000 | ||
| Tl-the contact owns a 2005 mercedes benz e 500. the contact stated that there were gasoline fumes inside the garage where vehicle was parked. the contact soon discovered that fuel was leaking from the vehicle and onto the floor. the vehicle was taken to the dealer who stated that the fuel tank had to be replaced. the fuel tank was not replaced. the manufacturer was made aware of the failure, however no further assistance was provided. the manufacturer advised to avoid refueling the fuel tank to capacity. the failure mileage was 147,000. the current mileage was 160,000. kmj | |||
| 04/01/2012 | 147000 | ||
| Tl-the contact owns a 2005 mercedes benz e 500. the contact stated there were gas fumes inside the garage where vehicle was parked. the contact saw the gas leaked on the floor. the vehicle was taken to the dealer, who stated fuel tank had to be replaced. the fuel tank was not replaced. the manufacturer was made aware of the failure, however no further assistance was provided. the manufacturer advised to avoid refueling tank fully. the failure mileage was 147,000. the current mileage was 160,000. yn | |||
| 05/01/2012 | 105000 | 1 | |
| Strong odor of fuel/gasoline vapor inside and outside the car usually occurs for up to 48 hours after refueling of the vehicle especially noticeable after sitting in enclosed space (garage) overnight. have found leakage results raw fuel pooling and/or spraying on vehicle underside of the seat cushion. research points me march, 2008 emissions recall conducted by mercedes benz (emissions recall campaign # 2008-020001) which involved potential cracking of the fuel filter module in vehicles exposed to high ambient temperatures. *tr | |||
| 05/01/2012 | 105000 | ||
| Strong odor of fuel/gasoline vapor inside and outside the car usually occurs for up to 48 hours after refueling of the vehicle especially noticeable after sitting in enclosed space (garage) overnight. have found leakage results raw fuel pooling and/or spraying on vehicle underside of the seat cushion. research points me march, 2008 emissions recall conducted by mercedes benz (emissions recall campaign # 2008-020001) which involved potential cracking of the fuel filter module in vehicles exposed to high ambient temperatures. | |||