Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 05/15/2012 | 42000 | ||
| Reference nhtsa action # pe12001. after refueling car, interior would have an overwhelming smell of gasoline after leaving it parked. investigation revealed fuel pooled up underneath rear passenger seat and required replacement of fuel pump. | |||
| 08/15/2012 | 32000 | ||
| Tl- the contact owns a 2006 mercedes benz e55. the contact stated that after refueling the vehicle, he could smell gasoline inside the cabin of the vehicle. the vehicle was taken to an independent mechanic for diagnosis and the contact was informed that the fuel tank seals would need to be replaced. in the process of replacing the seals, the mechanic discovered that the fuel pump was also cracked. the fuel pump was not replaced and after the repair, the failure recurred. the manufacturer was notified but offered no assistance. the failure and current mileage was 32,000. kmj | |||
| 10/03/2012 | 100486 | 1 | |
| Car developed strong fuel smell inside cabin. during 100k miles service, dealer suggested possible future replacement of fuel sending unit at customer's expense. after service visit to dealer, fuel smell inside cabin became stronger and rear seat was removed by customer and discovered fuel fluid accumulating beneath rear seat. inspection cover was removed and the sending unit was found leaking fuel from top cover of sending unit through a crack on it. fuel leak is confirmed to generate through a hairline crack at top of sending unit. it is not from seals or threaded cover. *tr | |||
| 10/03/2012 | 100486 | ||
| Car developed strong fuel smell inside cabin. during 100k miles service, dealer suggested possible future replacement of fuel sending unit at customer's expense. after service visit to dealer, fuel smell inside cabin became stronger and rear seat was removed by customer and discovered fuel fluid accumlutaing beneath rear seat. inspection cover was removed and the sending unit was found leaking fuel from top cover of sending unit through a crack on it. fuel leak is confirmed to generate through a hairline crack at top of sending unit. it is not from seals or threaded cover. | |||
| 09/18/2012 | 83145 | 1 | |
| Filled up with premium fuel then drove home and parked car in driveway. entered car the next morning and was overwhelmed by gas fumes. this is the second incident in 3 months. *tr | |||
| 09/18/2012 | 83145 | ||
| Filled up with premium fuel then drove home and parked car in driveway. entered car the next morning and was overwhelmed by gas fumes. this is the second incident in 3 months. | |||
| 09/24/2012 | 36100 | 1 | |
| Please reference existing nhtsa complaint #pe12001. my 2006 mercedes e55 has raw fuel puddling under the rear seat area behind the driver's seat. there appears to be a leak from the housing or tank itself in this area. the fuel leak is substantial and the vapors from this leak are overwhelming inside the car. i have taken numerous detailed photographs of this leak. i also have a video clip that appears to capture a hissing sound of pressurization inside the tank forcing fuel vapor into the interior of the car. i would be happy to share any of this information with you to help with your investigation. my understanding is that you have already received several dozen complaints about this exact problem from other mercedes e55 owners, and perhaps from other mercedes models that use the same gas tank / sender units. due to the amount of fuel that is puddling up in the back of my car, i am afraid to drive it and the raw fuel smell is giving me a headache even when i keep the windows rolled all the way down. i would appreciate your help in applying pressure on mbusa to provide a valid and complete fix for this issue. *tr | |||
| 09/24/2012 | 36100 | ||
| Please reference existing nhtsa complaint #pe12001. my 2006 mercedes e55 has raw fuel puddling under the rear seat area behind the driver's seat. there appears to be a leak from the housing or tank itself in this area. the fuel leak is substantial and the vapors from this leak are overwhelming inside the car. i have taken numerous detailed photographs of this leak. i also have a video clip that appears to capture a hissing sound of pressurization inside the tank forcing fuel vapor into the interior of the car. i would be happy to share any of this information with you to help with your investigation. my understanding is that you have already received several dozen complaints about this exact problem from other mercedes e55 owners, and perhaps from other mercedes models that use the same gas tank / sender units. due to the amount of fuel that is puddling up in the back of my car, i am afraid to drive it and the raw fuel smell is giving me a headache even when i keep the windows rolled all the way down. i would appreciate your help in applying pressure on mbusa to provide a valid and complete fix for this issue. | |||
| 07/26/2012 | 62251 | 1 | |
| I came outside to my car and could not get it to start. the car would crank but would not turn on. had the car towed to the local mercedes dealership (euro motorcars in germantown, md). i was told that the fuel pump was leaking and that the fuel shorted the connector that turns the fuel pump on. i googled the problem online to see if it was a common issue, and it seems as if many people have this issue and mercedes already performed a recall on these cars to take care of this problem. i confirmed with the dealer that the recall was done to my vehicle and it was. *tr | |||
| 07/26/2012 | 62251 | ||
| I came outside to my car and could not get it to start. the car would crank but would not turn on. had the car towed to the local mercedes dealership (euro motorcars in germantown, md). i was told that the fuel pump was leaking and that the fuel shorted the connector that turns the fuel pump on. i googled the problem online to see if it was a common issue, and it seems as if many people have this issue and mercedes already performed a recall on these cars to take care of this problem. i confirmed with the dealer that the recall was done to my vehicle and it was. | |||