Mercedes Benz Gl 2010

Model Gl made in 2010 by Mercedes Benz got 14 consumer complains as well as 29 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling and fuel system, gasoline. Technical service bulletines regarding air bags and electrical system.

Model 2010

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
SB-91-60-19306/11/201010034306Mercedes: airbag durability and reliability. air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. with 164, 216 221, 251 and newer, the airbag control unit can be reset11/01/2010
ELECTRICAL SYSTEM
LI-07-10-P05/26/201110039257Mercedes-benz: the engine warning light is on with stored trouble codes. idle speed limits were set too narrow. *rm07/13/2011
LI-07-10-P05/26/201110039257Ready07/13/2011
ELECTRICAL SYSTEM - SOFTWARE
SB-2010110000512/01/201010038218Mercedes-benz: software update for heater lines. *rm06/10/2011
SB-2010110000512/01/201010038218Ready06/10/2011
C1A-09110111/01/200910034566Mercedes benz: reprogram mbrace (n123/4) dialed numbers to hughes. this action applies to new vehicle inventory only. *pe12/06/2010
ENGINE AND ENGINE COOLING - ENGINE
LI-07-10-P05/26/201110039257Mercedes-benz: the engine warning light is on with stored trouble codes. idle speed limits were set too narrow. *rm07/13/2011
LI-05-20-P05/31/201110039256Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. there could be a problem with the camshaft and/or scoring of a piston. *rm07/13/2011
LI-05-20-P05/31/201110039256Ready07/13/2011
LI-07-10-P05/26/201110039257Ready07/13/2011
POWER TRAIN - AUTOMATIC TRANSMISSION
LI-27-60-P04927004/04/201110038977Mercedes-benz: the auto-transmission switches to limp home mode or has no power. there are multiple possible fault codes. a piston may be damaged. *rm06/29/2011
LI-27-60-P04927004/04/201110038977Ready06/29/2011
POWER TRAIN - DRIVELINE - UNIVERSAL JOINT
SB-P-04723107/07/200910030940Mercedes: uneven steering forces when steering from lock to lock. increased steering forces in certain positions. approximately every 90 degrees a pressure point can be felt which must be overcome by increased force on the steering wheel12/23/2009
STEERING
LI46-20-P05/02/201110039258Mercedes-benz: the steering is leaking in the area of input shaft, because of wear on a seal ring. model 164/251. *rm07/13/2011
LI46-20-P05/02/201110039258Ready07/13/2011
SB-P-04723107/07/200910030940Mercedes: uneven steering forces when steering from lock to lock. increased steering forces in certain positions. approximately every 90 degrees a pressure point can be felt which must be overcome by increased force on the steering wheel12/23/2009
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
LI46-20-P05/02/201110039258Mercedes-benz: the steering is leaking in the area of input shaft, because of wear on a seal ring. model 164/251. *rm07/13/2011
LI46-20-P05/02/201110039258Ready07/13/2011
STEERING - WHEEL AND HANDLE BAR
SB-P-04723107/07/200910030940Mercedes: uneven steering forces when steering from lock to lock. increased steering forces in certain positions. approximately every 90 degrees a pressure point can be felt which must be overcome by increased force on the steering wheel12/23/2009
SUSPENSION - FRONT - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-32-25-8211/19/201010037408Ready05/23/2011
SUSPENSION - REAR - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-32-25-8211/19/201010037408Ready05/23/2011
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
TIRES
SC-200910000310/01/200910032569Mercedes: check tire pressure label, replace if required. an incorrect tire pressure label may have been installed on the left b pillar. (models gl450 4 matic; gl320 cdi 4 matic; gl550 4 matic; gl320 bluetec). *pe04/14/2010
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
SC-200910000310/01/200910032569Mercedes: check tire pressure label, replace if required. an incorrect tire pressure label may have been installed on the left b pillar. (models gl450 4 matic; gl320 cdi 4 matic; gl550 4 matic; gl320 bluetec). *pe04/14/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
05/12/201053000
 Engine almost stalls when cold. took to dealer, did a software update. it is better but still not resolved.
FUEL SYSTEM, GASOLINE
04/07/201112760
 This is a diesel-engine 2010 mercedes gl350 purchased in august 2010 (8 months ago). it is currently inoperable and the dealer is citing complete fuel system corrosion due to water in the fuel system. the first indication of a problem was a check-engine light and the vehicle going to limp mode (where the computer keeps the car at 20 miles per hour with low power - a danger on the highway and on hills). fortunately there was no accident or injury due to the onset of limp-mode. but the estimate for repair is $15,492.03 and warranty is being denied by the manufacturer. there was no indication of the issue of water in the fuel prior to the complete corruption of the fuel system and therefore no opportunity to take any potential corrective action to minimize damage. all diesel used in the vehicle was purchased at various retail locations in california. thus far no detail has been given as to how much water was in the fuel, how long this corrosion process might have taken, or whether there were any malfunctions in any part of the system (e.g., fuel and water filters and/or warning notifications) that led to this extreme outcome. given the extreme expense of the problem, and the many questions still remaining as to the cause, we thought it important to bring this to the attention of the nhtsa.
STRUCTURE
09/01/20105000
 Tl. the contact owns a 2010 mercedes-benz gl 550. the contact stated the tailgate motion sensor have malfunctioned. when closing if their is a object in the path way of the tailgate a alarm will sound and the tailgate is suppose to reopen. the contact stated if there are children in the area of the tailgate closing the tailgate can cause a serious injury. the contact also stated the suspension makes a clunking noise while the vehicle is turning. the contact took the vehicle to the dealer to have the lower ball joint replaced on the front driver side of the vehicle. that repair did not remedy the issue so the contact took the vehicle back to the dealer to replace the lower contact arm on the front passenger side. the as well did not remedy the issue. the dealer then replaced the the the front struts on the driver and passenger side. that repair did not remedy the issue. the last repaired by the dealer on the suspension was a spray wax on the ball joints and that did not remedy the problem. the contact has called the manufacturer regarding the suspension and tailgate but they have not returned the contacts call. the contact stated this is a safety issue that the manufacturer is ignoring. the failure mileage was 5,000. jo
SUSPENSION - FRONT
09/01/20105000
 Tl. the contact owns a 2010 mercedes-benz gl 550. the contact stated the tailgate motion sensor have malfunctioned. when closing if their is a object in the path way of the tailgate a alarm will sound and the tailgate is suppose to reopen. the contact stated if there are children in the area of the tailgate closing the tailgate can cause a serious injury. the contact also stated the suspension makes a clunking noise while the vehicle is turning. the contact took the vehicle to the dealer to have the lower ball joint replaced on the front driver side of the vehicle. that repair did not remedy the issue so the contact took the vehicle back to the dealer to replace the lower contact arm on the front passenger side. the as well did not remedy the issue. the dealer then replaced the the the front struts on the driver and passenger side. that repair did not remedy the issue. the last repaired by the dealer on the suspension was a spray wax on the ball joints and that did not remedy the problem. the contact has called the manufacturer regarding the suspension and tailgate but they have not returned the contacts call. the contact stated this is a safety issue that the manufacturer is ignoring. the failure mileage was 5,000. jo