Mercedes Benz M Class 1998
Model M Class made in 1998 by Mercedes Benz got 6 consumer complains, 4 investigations there are 4 recalls as well as 5 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, power train and steering. Technical service bulletines regarding air bags, electrical system and seats. The car had some investigations: engine and engine cooling, steering. There were some recalls concerningequipment, seat belts and steering.
Model 1998
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 98V090000 | MERCEDES-BENZ USA, INC. | from 04/01/1998 to 04/30/1998 | V (Vehicle) | 42 | 06/15/1998 | MFR | MERCEDES-BENZ USA, LLC. | 05/04/1998 | 05/06/1998 | 567 | ||||||
| Defect Summary | Vehicle description: sport utility vehicles. the certification label on these vehicles fail to comply with the labeling requirements of part 567, certification. | |||||||||||||||
| Consequence Summary | The rear gross axle weight rating was listed as 3257 lb. instead of 3527 lb. and the tire size was listed as 276 rather than 275. a consumer could incorrectly inflate the tires or improperly load the vehicle. | |||||||||||||||
| Corrective Summary | Dealers will send a representative to the owner's home and remove the non-compliance label and replace this with a label which is in compliance. | |||||||||||||||
| Notes | Owner notification is expected to begin during june 1998.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free replacement label within a reasonable time should contact mercedes-benz at 1-800-367-6372.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SEAT BELTS - FRONT - ANCHORAGE | ||||||||||||||||
| 99V328000 | MERCEDES-BENZ USA, INC. | from 01/01/1997 to 11/30/1999 | V (Vehicle) | 85970 | 12/29/2000 | MFR | MERCEDES-BENZ USA, LLC. | 11/22/1999 | 11/29/1999 | |||||||
| Defect Summary | Vehicle description: sport utility vehicles. the latching mechanism on the seat belt assembly was not assembled correctly. if the plastic cover is loose during the engagement of the buckle tongue to the latch mechanism, the buckle could unlatch. | |||||||||||||||
| Consequence Summary | In the event of a crash, the seat occupant may not be properly restrained, increasing the risk of personal injury. | |||||||||||||||
| Corrective Summary | Dealers will inspect the seat belt buckles. if either the driver or front passenger seat belt buckle is found to be defective, it will be replaced. | |||||||||||||||
| Notes | Owner notification began december 29, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | ||||||||||||||||
| 08V465000 | MERCEDES-BENZ USA, LLC. | V (Vehicle) | 125228 | 11/15/2008 | ODI | MERCEDES-BENZ USA, LLC. | 09/17/2008 | 09/16/2008 | ||||||||
| Defect Summary | Mercedes-benz is recalling 125,228 my 1998-2004 m-class vehicles. the hose clamp used to secure the power steering fluid cooling hose to the power steering fluid cooler may not provide sufficient clamping force for this connection. | |||||||||||||||
| Consequence Summary | The loss of power steering fluid may result in diminished power steering over time and ultimately can damage the power steering pump. this could result in a loss of control and a crash without warning. | |||||||||||||||
| Corrective Summary | An earlier recall repair performed on these vehicles may not be sufficient to prevent a future leakage or failure of the power steering hose connection (please see 03v121). since it is not possible through inspection to identify specific vehicles that may not have been properly repaired, all vehicles repaired prior to november 15, 2003, will be repaired again. the recall is expected to begin during november 2008. owners may contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Mercedes-benz recall no. 2003040005.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 03V121000 | MERCEDES-BENZ USA, LLC. | from 05/01/1998 to 12/31/2002 | V (Vehicle) | 211000 | 06/16/2003 | ODI | MERCEDES-BENZ USA, LLC. | 03/27/2003 | 04/02/2003 | |||||||
| Defect Summary | On certain passenger vehicles, the hose clamp used to secure the power steering fluid cooling hose to the power steering fluid cooler may not provide sufficient clamping force for this connection. | |||||||||||||||
| Consequence Summary | The loss of power steering fluid may result in diminished power steering over time and ultimately can damage the power steering pump. | |||||||||||||||
| Corrective Summary | Dealers will install a new hose clamp on the power steering hose to the power steering cooler. during clamp replacement, the power steering cooling hose will be inspected and replaced as necessary. owner notification began june 16, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Mercedes-benz recall no. 2003-040005.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 078 | 02/04/1999 | 605370 | Subject regarding srs control unit programming. *tt | 06/09/1999 | |
| ELECTRICAL SYSTEM | |||||
| 424562 | 05/16/2005 | 424562A | 10016685 | Esp lamp illuminated. *tt | 09/27/2005 |
| 26M992 | 11/05/1999 | 612169 | Some customers may complain of poor am / electrical interference on am. *tt | 06/06/2000 | |
| SEATS | |||||
| TSIMBNA9136 | 08/01/1998 | 603617 | Information on third row seat kit installation procedure. *yc | 02/26/1999 | |
| STRUCTURE - BODY | |||||
| TSIMBNA9136 | 08/01/1998 | 603617 | Information on third row seat kit installation procedure. *yc | 02/26/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | ||||||
| PE03058 | MERCEDES-BENZ USA, LLC. | 12/17/2003 | 04/22/2004 | ENGINE CRANKSHAFT PULLEY FAILURE | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of engine crankshaft pulley harmonic balancer failure that could result in loss of power-steering assist.odi has received a total of 546 non-duplicative reports that allege engine crankshaft pulley harmonic balancer failure on all mercedes-benz vehicles using the subject component.the subject component failures are progressive in nature and only a small percentage of the complaints and warrant claims involved a failure that had progressed far enough to effect power steering performance (6 of 55 odi complaints reference increased steering effort).there have been no crashes or injuries related to the alleged defect.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see summary report attached for further detail. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | ||||||
| RQ08002 | MERCEDES-BENZ USA, LLC. | 03/11/2008 | 09/17/2008 | POWER STEERING HOSE LEAK | 08V465000 | |
| Mercedes-benz usa (mbusa) will notify certain model year (my) 1998 through 2003 m-class owners of the need to bring their vehicles into dealers to address the issue previously campaigned under mbusa recall 2003-040005 (nhtsa recall 03v-121).the mbusa campaign, which odi is designating recall 08v-465, will replace the power steering cooler hose and clamp in all vehicles that received the original recall remedy for 03v-121 and which haven't received a subsequent repair to install a revised hose and clamp.approximately one-third of the vehicles that received the original repair procedure and parts returned for subsequent service for leakage from the hose fitting and, in approximately 10 percent of these vehicles, complete separation of the hose from the cooler.a revised service procedure for 03v-121, which involved replacing the old hose and clamp with modified parts, had significantly lower rates of return repairs.mbusa will apply the revised service procedure from 03v-121 to the vehicles covered under 08v-465.accordingly this recall query is closed. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | ||||||
| RQ08002 | MERCEDES-BENZ USA, LLC. | 03/11/2008 | 09/17/2008 | POWER STEERING HOSE LEAK | 08V465000 | |
| Mercedes-benz usa (mbusa) will notify certain model year (my) 1998 through 2003 m-class owners of the need to bring their vehicles into dealers to address the issue previously campaigned under mbusa recall 2003-040005 (nhtsa recall 03v-121).the mbusa campaign, which odi is designating recall 08v-465, will replace the power steering cooler hose and clamp in all vehicles that received the original recall remedy for 03v-121 and which haven't received a subsequent repair to install a revised hose and clamp.approximately one-third of the vehicles that received the original repair procedure and parts returned for subsequent service for leakage from the hose fitting and, in approximately 10 percent of these vehicles, complete separation of the hose from the cooler.a revised service procedure for 03v-121, which involved replacing the old hose and clamp with modified parts, had significantly lower rates of return repairs.mbusa will apply the revised service procedure from 03v-121 to the vehicles covered under 08v-465.accordingly this recall query is closed. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| RQ08002 | MERCEDES-BENZ USA, LLC. | 03/11/2008 | 09/17/2008 | POWER STEERING HOSE LEAK | 08V465000 | |
| Mercedes-benz usa (mbusa) will notify certain model year (my) 1998 through 2003 m-class owners of the need to bring their vehicles into dealers to address the issue previously campaigned under mbusa recall 2003-040005 (nhtsa recall 03v-121).the mbusa campaign, which odi is designating recall 08v-465, will replace the power steering cooler hose and clamp in all vehicles that received the original recall remedy for 03v-121 and which haven't received a subsequent repair to install a revised hose and clamp.approximately one-third of the vehicles that received the original repair procedure and parts returned for subsequent service for leakage from the hose fitting and, in approximately 10 percent of these vehicles, complete separation of the hose from the cooler.a revised service procedure for 03v-121, which involved replacing the old hose and clamp with modified parts, had significantly lower rates of return repairs.mbusa will apply the revised service procedure from 03v-121 to the vehicles covered under 08v-465.accordingly this recall query is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 08/29/2004 | 37400 | 2 | |
| No power steering while driving which is hard to steer that might cause into an accident. the harmonic balancer failed. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 03/15/2004 | 1 | 12/01/2003 | |
| The crankshaft harmonic balancer pulley of my mercedes ml 320 gave out on me while i was driving. the belt started to burn. i called the mercedes benz dealer in honolulu, hi and the service manager, dan told me that there was no recall on the pulley to date and that i should bring my ml 320 in to get repaired. dan stated that the pulley may not be the only part that is damaged and that the cost could probably go up in price. i stated that i had a mechanic looked at it and said that nothing else was damaged. dan insisted that there were probably internal damages. at that point, i decided to just purchase the part and have my mechanic fix my car because my mechanic looked at my car thoroughy and i felt that the manager just wanted to have me bring in my car in for the repair(s) which would have probably cost me a lot of money. *ak | |||
| POWER TRAIN - DRIVELINE | |||
| 09/15/1998 | 67700 | 1 | |
| While pulling into a parking spot in a shopping center and going about 5 miles per hour, suddenly the accelerator went to the floor and i crashed into 2 cars. luckily, i was not hurt and the damage to the 3 cars was slight bumper damage. i called the police and made a report. i brought it to the garage the next day to have the checked and no problems were found. the next day i went on the internet the check for similar occurrences and found several. my car was a mercedes benz ml320 suv. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/29/2004 | 37400 | 2 | |
| No power steering while driving which is hard to steer that might cause into an accident. the harmonic balancer failed. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 2 | 07/01/1998 | ||
| Rear door lock failed. yh | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 12/29/2002 | 110000 | 1 | 02/05/1998 |
| On december 29th while traveling with my family on i-77 north in virginia the metal sunroof wind deflector on my 1998 mercedes ml320 completely and without warning broke off and flew into the path of several automobiles. a major traffic accident was narrowly avoided. my ml320 is well maintained and only serviced by the dealer whom sold me the car. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| NC | RALEIGH | 27616 | LEITH, INC. | 919-876-5432 |