Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
05/24/201267600
 At highway speed car jerked violently to the left as off the from right brake was being applied on its own. turned the esp (electronic stability control) off and proceeded and the event happened again, car jerked to left and headed to ditch but was able to overcome with steering wheel. it appears a car system failed crash rather than fail safe.
01/21/2011160000
 While driving my 2000 ml320 mercedes, the car suddenly applies brakes while traveling at various speeds. the bas/esp warning lights come on. this is a very dangerous malfunction and someone should make mercedes address this defect immediately before someone is killed! if you do a search on the internet, it will amaze you how many people have experienced this horrifying ordeal. please do not ignore my complaint.
11/19/20091200001
 The antilock braking system can take over throttle and braking. vehicle will automatically apply brakes to various wheels. it will pitch the car left or right and require driver to counter steer to keep the vehicle straight. there is no warning on when this will happen. can cause accident or cause vehicle to spin. mercedes dealer service manager advise me it is a faulty sensor and it is replace at owners expense for $600. i complaint that it is dangerous and should be replaced. service advisor simply replied yes it is, you should pay for the repair. *tr
07/25/2008910001
 This failure is best described in this investigation http://www-odi.nhtsa.dot.gov/cars/problems/defect/results.cfm?action_number=pe07007&searchtype=quicksearch&summary=true i have this exact problem and mercedes benz doesn't acknowledge this as a known problem. no particular events led up to this failure. a couple of months ago this incident happened to me in a parking lot while pulling out. i took it into the dealer and they replaced the brakes and said the problem was fixed. 2-3 months later, this same incident happened to me again but this time on the highway while i was going 60 with my family in the car. this is a very dangerous issue that needs to be resolved but mercedes benz is not complying. *tr
03/22/20081
 While traveling with my family (wife and 2 kids) on the freeway returning from an family outing. we were traveling approximately 65 mph on the freeway when all the sudden without any warning the cars brakes are activated and the car pulls to the right, fortunately there was no car on the right lane next to me. the car braking on its own did not stop until the car came to a complete stop. after removing our hearts from our throats and changing our soiled undergarments we decided to head straight home 45 miles away. this same thing occurred about 3 times during our trip back home. i will be more than happy to allow dot inspectors to drive the car to assist your investigation. (i recommend you bring a change of underwear.). *tr