Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT
10/31/1998610/31/1998
 Noise comes from rear suspension while making sharp right turn. yh
05/01/1999401/01/1999
 Vehicle has been out of alignment/balance since purchase. vehicle has been in repair four times since purchase in january 1999 for a total out-of-service of about a month. vehicle has alternately been aligned, tires balance or rotated to correct vibration of vehicle at all speeds. original general tires were exchanged for a set of dunlops in may of 1999, due to depressions/bulges in sidewalls. vehicle was returned to repair in november 1999 for out of balance/alignment condition. repair shop said vehicle was re-balanced using load-bearing technique. vehicle vibrates at all speeds now, but particularly and uncontrollably at speeds over 40 mph. severity of vibration is such that one cannot hold a normal conversation in the vehicle. vibration adversly affects safety and handling of the vehicle. dealer reports vehicle balanced/aligned to mercedes-benz specs and nothing further can be done to correct it, and that this is the only vehicle they have encountered with this problem. an alternate mercedes service department reports encountering several problems in keeping alignment/balance correct on ml320s. until remedied, vehicle is unsafe to operate at speeds over 40 mph.( dot number: )
SUSPENSION - REAR
03/30/2004530001
 Right rear strut and spring on my 1999 mercedes ml 320 is bad and needs replaced after only 53,000 miles, none of which areoff-road miles. the dealer has quoted ~$750 to replace just the strut. *la
04/22/2002109/01/2098
 Creaking noise noted at left rear over bumps. mbz says no coverage due to mileage.
2010/31/1998
 Consumer hears a clunking noise in the rear suspension upon right turns, dealer has been unable to find problem. nlm