Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 20-P-053398 | 03/12/2012 | 10044181 | Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js | 05/17/2012 | |
| TB-46-20-61 | 04/22/2008 | 10025648 | Rattling/thumping noise on rough roads and/or knocking noise when moving steering in both directions on all model 164 and 251 vehicles. model years unknown. *pe | 08/27/2008 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| LI-46-35-P054316 | 08/09/2012 | 10046319 | Xentry (mercedes); electric steering control unit, in some vehicles, has implausible fault entry due to software needing updating. models ml 350. no model years listed. *pe | 10/03/2012 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| TB-46-10-32 | 12/02/2008 | 10028646 | Mercedes: groaning or dull, heavy cracking noises from steering shaft area. when turning steering wheel or moving off or braking. this may be emanating from the bearing and housing of upper steering shaft (firewall pivot point) or steering | 05/12/2009 | |
| STEERING - GEAR BOX - SHAFT SECTOR | |||||
| TB-46-10-32 | 12/02/2008 | 10028646 | Mercedes: groaning or dull, heavy cracking noises from steering shaft area. when turning steering wheel or moving off or braking. this may be emanating from the bearing and housing of upper steering shaft (firewall pivot point) or steering | 05/12/2009 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 463041 | 04/26/2006 | 10019967 | Flow noises from area of power steering pump and/or foaming of power steering oil in reservoir. on mercedes benz ml and r class models. *ak | 05/17/2006 | |
| STEERING - RACK AND PINION | |||||
| 462046 | 12/04/2008 | SB-46-20-46A | 10020460 | Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe | 10/23/2006 |
| STEERING - WHEEL AND HANDLE BAR | |||||
| TB-46-10-39C | 12/02/2008 | 10028645 | Mercedes: chrome plating peeling on decorative caps on the steering wheel spokes, this is due to less than optimal adhesion between chrome plating and base material. models 164 and 251. model years unknown. *pe | 05/12/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/05/2009 | 29000 | 1 | |
| Re: nhtsa safety recall #2003-040005 vehicle information: 2003 mercedes ml350 odi#10261473 my ml350 only 37,000 miles the noise (steering rack problem) had been apparent since 29,000 miles. i scheduled with john shepard (service manager of phil smart mercedes service center, 2025 airport way south seattle, washington 98134 phone: 206.340.5959) to inspect the problems, found that | |||
| 09/18/2007 | 49492 | 1 | |
| In regarding to safety recall #2003-040005: 1. hose clamp used to secure the power steering fluid cooling hose to the power steering fluid cooler failed to provide sufficient clamping force for this connection. 2. its consequences: a. power steering pump failing b. valve covers leaking 3. mercedes-benz of south charlotte replaced power steering pump, replaced valve cover gaskets. total charges were $1,544.62 ($775.40 for parts, the rest was for labor). safety recall #2003-040005 letter states that if you have paid to have this recall condition corrected prior to this notice you may be eligible to receive reimbursement. i presented this case to mercedes-benz of south charlotte but they denied my request for reimbursement. i strongly believe that i should receive the reimbursement. i have all the document to support this case. please help us to investigate this matter. thank you in advance for your attention and time. *tr | |||
| 02/10/2009 | 29000 | 1 | |
| My 2003 mercedes ml350 only 37,000 miles the noise (steering rack problem) had been apparent since 29,000 miles. i scheduled with john shepard (service manager of phil smart mercedes service center at seattle, richardhull@philsmart.com, 2025 airport way south seattle, washington 98134 phone: 206.340.5959, fax: 206.654.7119) to inspect the problems, found that | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 11/24/2008 | 64000 | 1 | |
| Tl*the contact owns a 2003 mercedes benz ml350. the contact noticed power steering fluid underneath the vehicle. the vehicle was taken to the dealer and they installed a new hose clamp at the cost of $259. several months later, the steering column became difficult to turn. she then received a recall notice for nhtsa campaign id number 08v465000 (steering:hydraulic power assist:hose, piping, and connections) and immediately called the dealer. upon inspection, a technician stated that the power steering pump was damaged and needed to be replaced at the cost of $1,200. the vehicle has not been repaired. the failure and current mileages were 64,000. updated 3/5/09 *cn updated 03/10/09.*jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 09/06/2005 | 19000 | 1 | 08/01/2003 |
| Steering is making a wheezing noise and it feels hard to steer compared to other vehicles. engine fells like stalling after hitting brakes; engine is shaking on the drive mode when you are not moving and on brake mode; more than 10 times, will take to the dealership soon. *nm | |||