Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
SB-32-22-7805/06/2009SB-32-22-78A10028686Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09.05/14/2009
ELECTRICAL SYSTEM - BATTERY
P-04956706/07/201010034152Mercedes: battery symbol and service required (in white). fault message is displayed if the charge level is too low or the park pawl additional battery is defective. in addition fault code fc 9061 and/or fc 9062 is stored in the front sa10/20/2010
ELECTRICAL SYSTEM - SOFTWARE
LI-46-35-P05431608/09/201210046319Xentry (mercedes); electric steering control unit, in some vehicles, has implausible fault entry due to software needing updating. models ml 350. no model years listed. *pe10/03/2012
ELECTRICAL SYSTEM - WIRING
SB-32-22-7805/06/2009SB-32-22-78A10028686Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09.05/14/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
05/20/201065500
 May 2010 i have problem in my 2004 ml350. my wife turned on the drivers side seat heater to the high setting. within a short time the heater had burned through the leather seat. the seat caught fire in a small spot ( like a cigarrette burn) while my wife was driving and almost caused her to have an accident. this issue is repeated several times in online searches i did for the 03 and 04 ml350. i spoke to a benz roadside assistance mechanic and he said he has seen this happen before and that it is a short in the seat wiring. he said he would look into it but i have not heard back from him. i am going to call the dealer today.
12/31/20091040001
 While driving 2004 mercedes benz ml350 on public street the engine lost all power while moving at 30 - 35 mph. lost both power steering control and power braking ability as a result. was able to avoid collisions and coasted into an off street area safely. under other circumstances ( high speed freeway travel ) accident may have been certain. cause determined to be faulty crank sensor. this seems to be common problem with this vintage vehicle and came as no surprise to my mechanic. this is one of the more frightening driving experiences that i've had and am grateful that it did not occur when my spouse was driving this vehicle; she would have had no idea what was happening or what to do. please look into this problem. if it doesn't fall under the classification of a transportation safety issue then the dot needs to reevaluate what its mission is. *tr
07/10/2004104/12/2004
 Thank you for your responses but we are very disappointed and very frustrated with your response. during these 2 year things have gone wrong. we did contact mercedes-benz headquarters..market too many times and explain about us car. but they are ignore now we are in the process of launching a lawsuit to replace my 04 ml 350 on the basis of safety. the engine failed 18 times on the road (in addition to all kinds of other problems). we are in california usa--2004 mercedes benz ml350 - list problems and much time spent in the service department-- 2004 mercedes benz ml350 is the worst automobile i have ever purchased. it has spent half of its life in the service department. here is a of my problems within the past 28 months: 1.the engine of car shakes and makes noise 2. the engine light is turns on and after that is shut down. again the car is automatic. it turns off 3.the brake warning light turns on and of intermittently- with out reason 4.diagnose have problem 5.ets failed 6.brake pads, front, include front rotors replaced 7.stalled twice 8.passenger side window failed 9.clicking noise under the vehicle 10.gps not working 11.clicking noise under the vehicle (second time) 12.brake pads, front & rear, include front & rear rotors (second time in less than 8k miles) 13.rear wiper washer container leaking 14.navigation system lcd screen flickering 15.bad battery all of these above make us terrible- the car bring at home only 27 month but have to stay in the shop for 18x times we did contact a mb market for request about the recall and replace for us but they denied it. now i have go to looking somebody help. *nm