Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS - MID/REAR ASSEMBLY | |||||
| LI91-22-P-048771 | 02/05/2010 | 10034608 | Mercedes: the electrically folding 3rd seat row makes noises while folding up and down, or the folding function does not work at all. a warning message about locking the 3rd seat row may also appear in the display. *pe | 12/10/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 05/20/2010 | 65500 | ||
| May 2010 i have problem in my 2004 ml350. my wife turned on the drivers side seat heater to the high setting. within a short time the heater had burned through the leather seat. the seat caught fire in a small spot ( like a cigarrette burn) while my wife was driving and almost caused her to have an accident. this issue is repeated several times in online searches i did for the 03 and 04 ml350. i spoke to a benz roadside assistance mechanic and he said he has seen this happen before and that it is a short in the seat wiring. he said he would look into it but i have not heard back from him. i am going to call the dealer today. | |||
| 02/08/2009 | 102000 | 1 | |
| The driver seat heater over-heated and caused a minor burn when i took the car to the dealer. the dealer agreed to pay for half the cost of replacement but would not give the defective part back to me even when i specifically asked for it. while searching for more information, i came across other incidents with this car with the exact same problem. *tr | |||
| 12/22/2008 | 73000 | 1 | |
| I have a 2004 mercedes ml350 suv and i turned on the seat heater and it got so hot that i had to turn it off. the left side of the seat burned so hot that i had to move my body and weight to my right side because it felt like you were sitting on coals - even through the leather interior. i did not use it again because the weather was not that cold. the next person to use it was my mother. she was driving my car and i was next to her and she turned on her seat heater and after a few minutes she screamed because the heat of the seat heater was so piercing. i turned off the heater immediately and she looked and saw smoke and smelled smoke as well. this is a huge hazard that i have heard other ml's have had as well and the manufacturer of the seat heater should be held accountable, as should mercedes!!! she swerved off the road and almost hit a car because of the intensity of heat. *tr | |||