Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 16-P-053009 | 03/28/2012 | 10044199 | Xentry: vehicle stumbles and bucks for a few minutes after a cold start when outside temperature is low (no dtcs). engine runs rough in a warm up phase. no model years given. *js | 05/22/2012 | |
| 16-P-053009 | 03/28/2012 | 10044199 | Xentry: mercedes benz: vehicle stumbles and bucks for a few minutes after a cold start when outside temperature is low (no dtcs). engine runs rough in a warm up phase. no model years given. *js | 05/22/2012 | |
| 033008 | 04/24/2008 | SB-03-30-08E | 10022893 | Check engine light on / fault codes fc1200 / fc1208 stored in me-sfi control unit. mercedes-benz model c230, c280, c350, slk280, slk350, clk350, clk550, e350, e550, cls550, s600, and sl550. equipped with m272 engine or m273 engine. *nj | 10/03/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 05/09/2011 | |||
| Transmission codes do not switch gears happens alot how im driving have to get codes reset every 2 to 3 days ! | |||
| 09/01/2011 | 45000 | ||
| Around 45,000 miles the check engine light came on. i took the vehicle to a mercedes benz dealer service department and was notified that the balance shaft needs to be replaced. in order to replace the balance shaft, the engine needs to be taken out of the vehicle and taken apart. estimated cost $6,000. the service dept. told me that it was due to a part that was not hardened properly during manufacturing. there is a technical service bulletin (s-b-03.30/08i) that was originally issued in 2007 which was found in internet searching, however it seems like mercedes benz knows that the check engine light (on the majority of these vehicles) will not come on until when the warranty has expired. since this fix is a huge expense, they are not going to issue a recall even though it is clearly a safety concern. if i would've have continued to drive the vehicle in this condition, eventually the balance shaft would have continued to break its teeth resulting in engine failure. continuing to drive the vehicle in the condition is not safe, it is a matter of time before the vehicle stops running and the engine would need to be replaced. the mercedes benz usa replaced our balance shaft or pay for it people who alredy fixed. | |||
| 08/26/2011 | 47800 | ||
| Balance shaft problem on the 2006 mercedes benz ml350 - i live in south fl and i have a 2006 mercedes ml350 with less than 50,000 miles and just last week got a check engine light. took it to the dealership in pompano beach and they told me that the balance shaft has to be replaced and it will cost $6600. this is a known problem and the manufacturer makes no effort to recall the vehicles and replace the parts for free. i cannot afford to pay for this factory defect, mercedes benz should pay for it. | |||
| 03/01/2011 | 70000 | ||
| Vehicle does not accelerate | |||
| 05/20/2011 | 95000 | ||
| I am the owner of a mercedes 2006 ml350. i have had my cam sensor and crank shaft sensor repaired 3 times since i have owned the vehicle. i initially had my car serviced at park place in dallas on lemmon avenue. my check engine light is on again after having this same issue reparied several times.i can no longer afford to keep repairing for a problem that is going to continue to cause problems.after having these items repaired i took my vehicle to get an inspection and i failed the inspection. so i took it to a mechanic and he told me that my balance shaft gear needs to be replaced which is the reason for my sensors to continually wear out. this repair cost $6000.00 and i cannot afford it. my check engine light has been on for months and i have an expired inspection sticker because i cannot afford the cost of this repair. | |||
| 06/27/2011 | 56000 | ||
| Tl- the contact owns a 2006 mercedes benz ml350. while driving approximately 60 mph, the check engine warning indicator illuminated on the instrument panel. the warning light remained illuminated until the engine was turned off. the vehicle was taken to an authorized dealer where a diagnostic test was performed that detected a trouble code. the technician stated the engine sprocket was faulty. the contact was waiting for a response for the repair coverage under the service warranty. the manufacturer was not made aware of the defect. the approximate failure mileage was 56,000. rvk | |||
| 06/27/2011 | 56000 | ||
| Tl-the contact owns a 2006 mercedes benz ml350. while driving approximately 60 mph, the check engine warning indicator illuminated on the instrument panel. the warning light remained illuminated until the engine was turned off. the vehicle was taken to an authorized dealer where a diagnostic test was performed that detected a trouble code. the technician informed the engine sprocket was faulty. the contact was waiting upon a response for the repair coverage under the service warranty. the manufacturer was not made aware of the defect. the approximate failure mileage was 56,000. js | |||
| 09/10/2010 | 62000 | ||
| Tl. the contact owns a 2006 ml 350. the contact stated the check engine light keeps flashing on the instrument cluster. the contact took the vehicle to the dealer and the dealer stated the balance shift has malfunctioned and needs to be replaced. the balance shift can cause the vehicle to stall. the contact stated the balance shift malfunctioning is a major problem with this year make and model and could cause a serious crash. the contact has not had the balance shift replaced. the failure mileage was 62,000. jo | |||
| 07/20/2008 | 23000 | ||
| Tl*the contact owns a 2006 mercedes benz ml350. while driving 65 mph, the contact heard a loud beep and noticed a flash of warning lights across the instrument panel. the check engine, (!), and brake lights illuminated simultaneously. the vehicle seized to a jolt, released, coasted, and then failed. he had difficulty restarting the vehicle, but when it did, all of the lights illuminated again, including esp go to workshop. he said that his foot was on the accelerator the entire time. the vehicle is currently with the dealer. the current and failure mileages were 23,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/01/2011 | 40000 | ||
| I own a 2006 ml mercedes-benz with 47k miles. the engine light came on in the car, i had it checked by an independent mercedes technician who informed me that the balance shaft must be replaced in the car. he gave me a star bulletin which is an internal memo produced by mercedes showing the have known about this defect since august 2007 and have done nothing about notifying owners of the cars with engines effected. it is i have been told a common place issue and in fact a class action lawsuit has been filed in new jersey against mercedes over this issue. the problem has to be repaired or the engine can be damaged beyond repair, the cost i have been quoted for the repair is $6000. it was made very clear to me by the technician that a car with 47k miles should not have such an issue and that it is a design flaw that mercedes thus far has not stepped up to remedy with car owners. | |||
| 06/07/2011 | 75000 | ||
| 2006 mercedes ml350, balancer shaft worn at ~75000 mileage. balancer shaft gear and/or camshaft chain got totally worn, that will lead to engine lockup at any time if not fixed. i hear similar complains from other mercedes owners with m272 and m273 engines manufactured in 2006. there also is internal mercedes technical service bulletin s-b-03.30/08i from october 24, 2008 for this issue. also there is a class action complaint case 2:33-av-00001 document 9629 filed 10/05/10 in nj us district court. based on my past experience as engineered, i conclude premature balancer shaft wear caused by mb supply chain issues (i.e. bad parts). issue on my car have been diagnosed in 06/2011 and i have been offered a repair for 5 different issues (pretending balancer shaft fixed for free) with labor charges shuffled around to mask balancer shaft issue. total repair bill is around $10000 which is full price amount for all 5 issues fixed. | |||
| 05/18/2011 | 115000 | ||
| On may 18, 2011, i took my 2006 ml350 to an authorized mb dealer due to the check engine light indicator being illuminated. the vehicle was diagnosed with the balance shaft failure. the cost to repair is approx 5k. | |||
| 09/13/2006 | 49000 | ||
| 2006 ml350 mercedes benz - balance shaft needs to be replaced in a car with under 50,00 miles on it. they want 8,000 to do the job and i am finding more and more people who are having the same issue with this car. i was directed to you by a facebook site that is for people who have the same issue with their mercedes. i think this is a flaw in the car and they should be recalled. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 12/25/2006 | 7000 | 50 | 04/09/2005 |
| Tl*the contact owns a 2006 mercedes benz ml350. the air bag light beeped and remained illuminated. at 10,000 miles, the vehicle was serviced. afterwards, the contact heard a noise in the rear of the vehicle while driving between 20-50 mph. the dealer test drove the vehicle and was unable to duplicate the failure. on december 25, 2006, the contact was involved in a crash and the air bags deployed. there were no injuries. a police report was filed. the vehicle was serviced after the crash. three to four months later, the tires were losing air rapidly and the low pressure light illuminated, which indicated there was not enough pressure in the tires. at 20,000 miles, the vehicle was serviced. after the repair, the contact stated that the noise was becoming louder in the rear of the vehicle. she paid $600 for the repair and the dealer stated that they did not hear a noise after diagnosing the failure. at 26,000 miles, the vehicle failed inspection due to the tires, struts, shocks and a power steering leak. she called the sales dealer and they informed her to take the vehicle to a dealer in another state. the vehicle was towed two and a half weeks ago due to the power steering leak. the part for the repair had to be ordered from overseas. the dealer stated that they replaced the shocks, but the noise grew louder. the dealer also stated that the cause of the noise was due to the shocks. on january 24, 2008, there was an odor present and the noise recurred. after inspecting the vehicle, it was discovered that a belt was off track. the belt was adjusted and the dealer jump started the vehicle. the vehicle was towed to the dealer again on january 28, 2008. the computer had to be reset, but continued to malfunction when the vehicle was purchased. the current mileage was 26,206 and failure mileage was 7,000. | |||