Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
09/28/20121409501
 On friday (09-28-2012 02:35 pm), i was driving and about 30 miles ne of dallas, tx, i was traveling on south bound highway 75. i was in the center lane of a three lane hwy 75 south bound and i had the cruise control set at 65 mph. all the sudden, my suv started braking and i saw the speedometer drop from 65 down and i could hear my tires catching as it was braking but i did not know what was going on with my vehicle. i tried the gas pedal twice but no response and i switched on my hazard lights. luckily the minivan behind me was able to reduce speed and as i watched the speedometer needle drop below 20 mph, my suv quit breaking. i was able to operate the vehicle (per usual) and exited off the first chance i got. i pulled into a parking lot and called my mercedes mechanic asking if he knew what might have caused the problem i just experienced. i mentioned that the drivers instrument panel showed the bas/esp indicator light. my mechanic asked if my suv was working okay and if so, he recommended i turn around and head back to tulsa. i got back with no sudden breaking problems and took my suv into the shop on monday (10-01-2012 08:00 am). i got it back later that afternoon and they noted the repair reason was they had reinitialized the yaw sensor. i did a google search and found your website describing my experience exactly and i can say my sudden breaking experience was more than .03 seconds. *tr
09/28/2012140950
 On friday (09-28-2012 02:35 pm), i was driving and about 30 miles ne of dallas, tx, i was traveling on south bound highway 75. i was in the center lane of a three lane hwy 75 south bound and i had the cruise control set at 65 mph. all the sudden, my suv started breaking and i saw the speedometer drop from 65 down and i could hear my tires catching as it was braking but i did not know what was going on with my vehicle. i tried the gas pedal twice but no response and i switched on my hazard lights. luckily the minivan behind me was able to reduce speed and as i watched the speedometer needle drop below 20 mph, my suv quit breaking. i was able to operate the vehicle (per usual) and exited off the first chance i got. i pulled into a parking lot and called my mercedes mechanic asking if he knew what might have caused the problem i just experienced. i mentioned that the drivers instrument panel showed the bas/esp indicator light. my mechanic asked if my suv was working okay and if so, he recommended i turn around and head back to tulsa. i got back with no sudden breaking problems and took my suv into the shop on monday (10-01-2012 08:00 am). i got it back later that afternoon and they noted the repair reason was they had reinitialized the yaw sensor. i did a google search and found your website descibing my experience exactly and i can say my sudden breaking experience was more than .03 seconds.
08/13/2011112000
 This car has almost wrecked me over 6 times. the brakes would come on and stop the car and you could not go forward until you turned the engine off and restart. this even happened on the interstate once. each time the bas/esp light would come . the dealer said it was the yaw sensor and would cost around $1,000 to replace. the mercedes dealer acted like they didn't know of other cars locking up while driving but when i searched the internet there were many stories of people experienceing the same near death experience on the interstate. how can mercedes get away with this defect. if a sensor fails it should not lock the brakes up and get you wrecked or start a chain reaction wreck on the interstate. on the way to the dealer on a two lane road the brakes locked up and went off the road lucky no you was hurt.
01/28/2011123000
 I own a 2000 mercedes benz ml 430, on 07/12/10, 07/15/10, 07/23/10, 07/25/10, 07/28/10 and 07/29/10 while driving my vehicle at approximately 40 mph the vehicle came to an abrupt and complete stop without pressure being applied to the brake pedal. the vehcile would brake-skid-brake-skid this lasted for approximately one minute; then the bas/esp and est lights would illuminate on my dashboard, the vehicle would then be driveable while these lights were on, once these lights went off the vehicle would start braking & skidding again. i reported this to nhtsa on 07/30/10 under case #10346283. on or about 08/20/10, mercedes benz of usa took responsibility for the malfunction & asked that the vehicle be taken to mercedes benz of miami. the vehicle was repaired on 08/24/2010. since that time, the vehicle has been taken back to mercedes benz of miami approximately 4 or 5 times for the same problem. the vehicle continues to malfunction while being driven and has come close to causing many accidents. recently, the vehicle was again taken to mercedes benz of miami for the same problem on 01/28/11 and wasnt able to be repaired until 02/23/11 because the vehicle kept malfunctioning even when they would replace the part they said needed replacing. the braking system on this vehicle is defective and will cause great boldily harm and/or death at one point. the vehicle is designed with a part that causes the vehicle, while being operated, to suddenly,without any warning, come to a complete stop whenever that part malfunctions. i was almost involved in numerous accidents. two independent mechanics were also almost involved in accidents one resulted in another driver having to swerve to avoid hitting my vehicle and that driver ended up in a ditch. on the lastest visit to mercedes benz of miami one of their own mechanic's experienced this malfunction and had to pull over to the side of the road several times.