Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
03300804/24/2008SB-03-30-08E10022893Check engine light on / fault codes fc1200 / fc1208 stored in me-sfi control unit. mercedes-benz model c230, c280, c350, slk280, slk350, clk350, clk550, e350, e550, cls550, s600, and sl550. equipped with m272 engine or m273 engine. *nj10/03/2007

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
PE03058MERCEDES-BENZ USA, LLC.12/17/200304/22/2004ENGINE CRANKSHAFT PULLEY FAILURE
 The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of engine crankshaft pulley harmonic balancer failure that could result in loss of power-steering assist.odi has received a total of 546 non-duplicative reports that allege engine crankshaft pulley harmonic balancer failure on all mercedes-benz vehicles using the subject component.the subject component failures are progressive in nature and only a small percentage of the complaints and warrant claims involved a failure that had progressed far enough to effect power steering performance (6 of 55 odi complaints reference increased steering effort).there have been no crashes or injuries related to the alleged defect.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see summary report attached for further detail.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
01/04/200685000108/15/2004
 Dt*: the contact stated while driving at 45 mph the vehicle started making a noise in the exhaust area of the engine. the vehicle was taken to the dealership and upon inspection a crack was discovered in the catalytic converter. there is a recall manufacturer recall # 2005060014 on the catalytic converter. the contact was notified of the manufacturer recall; however there are no parts available to repair the vehicle. the manufacturer was contacted the parts are on backorder.
08/29/200459750102/15/2000
 2000 mercedes ml 430: catalytic converter failure at 59,750 miles. mercedes service in houston has this items on a two week back order. the service reps feel that this is a product defect. the old price for the replacement part was about $700. now, the new, improved, imported from germany part is now $1,140. i feel that although this is not identified as a warranty item, mercedes should treat this as a potential safety issue since the leak from the catalytic coverter allows exhaust fumes to be sucked into the passenger compartment when the hvac system is on.*ak