Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
TB-46-20-6104/22/200810025648Rattling/thumping noise on rough roads and/or knocking noise when moving steering in both directions on all model 164 and 251 vehicles. model years unknown. *pe08/27/2008
STEERING - HYDRAULIC POWER ASSIST - PUMP
46304104/26/200610019967Flow noises from area of power steering pump and/or foaming of power steering oil in reservoir. on mercedes benz ml and r class models. *ak05/17/2006
STEERING - RACK AND PINION
46204612/04/2008SB-46-20-46A10020460Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe10/23/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/01/2010134000
 Car was driving down the road and power steering fluid hoses fell off and power steering failed completely. i was able to steer the vehicle off the road and reattach the hoses the best i could. we took the vehicle in for the power steering hose clamp recall and mb performed the replacement. this year, the clamps came off again and the rack itself was damaged and profusely leaks fluid now. the new hose clamps have not fixed the problem and have caused further damage to the steering system as a whole.
08/18/2009860001
 My 2000 mercedes benz ml430 has a severe power steering leakage. two recalls by the nhtsa have been issued. the dealership claims that my leakage is due to severe leakage at the power steering rack seals and reservoir. i want to notify the nhtsa that there are mechanical failures related to the power steering leakage that may be in addition to the specific recall issues and the dealership/mb declines to address without compensation. my vehicle has 88,900 miles i have lost power steering while driving down the highway at 65 mph and must check the fluid levels constantly. i have been fortunate to have not experienced a major accident. *tr
03/14/2009950001
 Took the 2000 ml430 in for recall in 11/08. car started making same noise as before. took it back for them to re-fix it again. they refused. wanted me to pay 285. said even though car acted the same and was still leaking fluid, it wasn't a recall repair. i disagree. i don't have 285!!! i put more power steering fluid in and left. it's still doing the same thing. *tr
02/05/200985000
 Tl*the contact owns a 2000 mercedes benz ml430. the vehicle was previously repaired according to nhtsa campaign id number 03v121000 (steering:hydraulic power assist:hose, piping, and connections). after the repair was performed, the contact still experienced failures. when the steering wheel was turned to the left or right, it would make a noise as if there were no power steering fluid in the vehicle. the manufacturer issued a second recall (nhtsa campaign id number 08v465000), which stated that an earlier recall repair performed may be insufficient in preventing a future leakage or failure of the power steering hose connection (please see 03v121). since it is not possible through inspection to identify specific vehicles that may not have been properly repaired, all vehicles repaired prior to november 15, 2003 will be repaired again. the contact had the repairs performed in 2004 and was informed that his vin was not included in the recall extension. no repairs have been made to correct the failure. the failure and current mileages were less than 85,000.
12/04/2008
 Tl*the contact owns a 2000 mercedes benz ml430. while driving approximately 10 mph on normal road conditions, the power steering failed. the contact pulled the vehicle over, inspected underneath the hood, and noticed power steering fluid leaking. there were no warning indicators illuminated on the instrument panel. the vehicle was taken to an independent mechanic and repaired according to nhtsa campaign id number 08v465000 (steering:hydraulic power assist,hose, piping, and connections). the recall remedy was unsuccessful because the failure recurred the following day. the vehicle is currently being repaired. the failure mileage was unknown and the current mileage was 130,000.
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
1
 Consumer called copmplaining about his vehicle. the steering fluid came out of the vehicle, causing steering wheel to lock, and not been able to drive the vehicle.dealer was contacted, and has not yet called the consumer to let him know waht was wrong with it.*ak
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
11/03/200983000
 Tl*the contact owns a 2000 mercedes benz ml430. the contact stated that there was a power steering recall related to the hose and the clamp on the rack and pinion. the contact has experienced power steering failure. the dealer advised the contact that they are only required to make the repairs according to recall#03v121000, steering, hydraulic power assist hose, piping, and connections. the failure mileage was 83,000.
03/08/2005746861
 2000 mercedes benz ml430 hose clamp came off and there was no power steering fluid in the pump resulting in the steering becoming stiff.***no answer required***. *mr the power steering hose and clamp were replaced under recall the power steering rack also leaked and needed to be replaced. the consumer feels that the rack failed as a result of the clamp failure and believes it should have been replaced free of charge. *nm
06/15/2002100001005/01/2000
 Power steering failure on power assit - hose comes off - also makes load ginding nosie lost power asst. makes car very hard to turn mb says also hose clamp can fal off causing loss of control on steering - they have been unable to fix . *ak
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
06/07/2003453001
 Loss of power steering fluid at low speed, cool engine. *jb
02/01/2003
 Power steering oil leakage resulting in heavy steering and difficulty turning corners
STEERING - HYDRAULIC POWER ASSIST SYSTEM
06/15/2002100001005/01/2000
 Power steering failure on power assit - hose comes off - also makes load ginding nosie lost power asst. makes car very hard to turn mb says also hose clamp can fal off causing loss of control on steering - they have been unable to fix . *ak
STEERING - LINKAGES - DRAG - POWER ASSIST SYSTEM
06/15/2002100001005/01/2000
 Power steering failure on power assit - hose comes off - also makes load ginding nosie lost power asst. makes car very hard to turn mb says also hose clamp can fal off causing loss of control on steering - they have been unable to fix . *ak