Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS - MID/REAR ASSEMBLY | |||||
| LI91-22-P-048771 | 02/05/2010 | 10034608 | Mercedes: the electrically folding 3rd seat row makes noises while folding up and down, or the folding function does not work at all. a warning message about locking the 3rd seat row may also appear in the display. *pe | 12/10/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | ||||||
| PE08030 | MERCEDES-BENZ USA, LLC. | 04/25/2008 | 09/09/2008 | SEAT BACK WARMER OVERHEATS/BURNS | ||
| This preliminary evaluation investigation concerns the seat back warmer installed in the subject vehicles built through may 2007, equipped with the ctx' carbotex seat warmer design.the data disclose few complaints and warranty reports concerning this issue.none of the fire reports involved open flame, but were thermal incidents in which the seat cushion sustained discoloration or a hole burned in the seat cover.the reported injury appeared to be minor.the subject seat warmer design was also installed in my 2006 m-class vehicles and those data also show few incidents.a safety defect trend has not been identified.this investigation has been closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 06/18/2010 | 38735 | ||
| While driving my 2007 ml 500 suv, the passenger seat heater malfunctioned, resulting in an electrically induced smoldering fire. the heat source burned a dime sized hole completely through the leather seat, smoke started to appear and my skin started to burn right through my clothes. thinking my clothes might burst into flames, i immediately came to a stop and safely jumped out of the car and then moments later turned off the car. thankfully my clothes did not catch fire and i was not in busy traffic or this might have ended differently. if this is a problem with seat heaters in other mercedes benz cars, this malfunction could result in serious harm to its occupants and other drivers. the car dealership will replace the parts and repair the damage to my car. | |||