Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
03300804/24/2008SB-03-30-08E10022893Check engine light on / fault codes fc1200 / fc1208 stored in me-sfi control unit. mercedes-benz model c230, c280, c350, slk280, slk350, clk350, clk550, e350, e550, cls550, s600, and sl550. equipped with m272 engine or m273 engine. *nj10/03/2007
200606000508/01/200610021227Install shim plates between front exhaust system brackets and transmission. *kb03/23/2007
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
SB-200807000208/01/200810028026Mercedes: replace v belt upper guide pulley. the v belt upper guide pulley optimized for noise reduction is available. the dealer will replace upper guide pulley at the next workshop visit. *pe02/27/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
01/05/201151000
 My engine warning light came on. i was told that the strut had gone bad and the cam in the engine went bad. i was told by the dealership that is normal in the 06 r350 and they are not sure why it hasnt been a recall. im upset because im viewing your website and other sites that are design for other owners with the same vechiles and they are showing the same problems.. what will it take to get a recall on this before someone gets hurt.
03/06/201292261
 Check engine light came on, took the car to my mechanic that works on foreign cars, he informed me that my drive cam shaft is retarded basically stating that my sprockets that hold the timing belt are worn down, i am also loosing compression. i took it to the mercedes dealership and they told me they will goodwill the repair if that is really what is wrong with it. they however proceeded to tell me that your car has almost 100,000 miles on it, so it may just be the timing belt is worn down.(they will try anything to get out of the repair). they told me that they need to check the records to see when the car was serviced and also that since i did not purchase the car from them they do not have to do the work.
01/16/2006
 2006 mercedes benz r350 stalled in the middle of a residential intersection shortly after the car was purchased. within a short period of time after getting the car, we also felt a strong jerking then shifting gears, but it was doing it on its own. we took it in and was told it's just loud. then we were told there was a recall. they were supposed to fix it but it never stopped. the check engine light continued to come on. other issues related to the engine had to be fixed rather quickly. the car was purchased in the end of 2005, and has 88,000 miles. over a year ago, the car began idling/shaking really bad. i called mb roadside and was told that it was probably because the gas cap wasn't placed back on the car correctly and gas was leaking. i had the car checked and there was no gas leaking. the car was taken to the dealership where i was told the intake manifold was broken and needed to be replaced before anything else could be diagnosed. the car is still idling bad and check engine light is on. it is now back at the dealership it was purchased from for a diagnosis, which i should receive tomorrow.
09/25/2011
 Balance shaft problem with mb r350, 2006 engine w272 65000 miles dealer doesn't want to take the car in for an exchange arguing this car has potential problem proven with the amount of repair done to this kind of engine very expensive to repair ( 6 to 7k) mercedes should assume the cost of repair and issue a recall for all m272 and m273 engines in usa and canada
06/23/201168080
 The vehicle indicated check engine light and the error code shows p0016 which is shaft balance issue. the dealer and manufacturer would not attend to it despite the fact that it a known error from factory. the issue would reoccur because of poor material and could cause the car to stall while in travel.
02/01/201062000
 Balance shaft problems in 2006 r350 mercedes benz at 62k miles.
01/01/201066400
 2006 mercedes benz r 350, check engine light illuminated under normal driving conditions at approx 66,000 miles; possible balance shaft wear indications; mb dealer cleared cel and performed test drive without it reappearing; cel illuminated again within 50 miles; subsequent visit to mb dealer confirmed early wear on balance shaft gear and timing chain; mercedes benz knows that the materials used were insufficiently hardened, causing premature wear and possible sudden loss of power resulting in no power steering or power brakes without warning , thereby presenting a danger to vehicle occupants; safety recall is in order for vehicle owners with similar engine types
12/10/201039000
 Mercedes-benz balance shaft issues that effect 2006 plus years, r350 and other models that have the check engine light come on, giving a fault code, balance shaft issue. the fix is very expensive, ranging from $4,000 to $7,500. mercedes-benz has known about the problem since they issued a technical service bulletin in 2007. however, currently mb is not notifying consumers or paying for the total repair of the balance shaft.
ENGINE AND ENGINE COOLING - ENGINE
08/05/201180000
 My 2006 mercedes benz r350 was diagnosed with a counter balance shaft/gear problem. it has 85000 miles... which doesn't seem like a lot for a car that is 5 years old and supposed to last forever. plus i have maintained the car with oil changes, tires, etc and am the original owner. i see on line that there is a class action suit pending . i believe a $5000 repair is way too much and the company should take responsibility.
07/01/201155000
 Check engine light came on. the vehicle failed state inspection and was tken to a mercedes dealer for diagnosis. they report that there is a balance shift problem that was related to wear and tear. the repair costs 5,000.00. i found online that there is a class action suit regarding this issue. i believe mercedes is well aware that this id a defective part and will not recall the vehicle due to financial ramifications.
08/05/201180000
 My 2006 mercedes benz r350 was diagnosed with a counter balance shaft/gear problem. it has 85000 miles... which doesn't seem like a lot for a car that is 5 years old and supposed to last forever. plus i have maintained the car with oil changes, tires, etc and am the original owner. i see on line that there is a class action suit pending . i believe a $5000 repair is way too much and the company should take responsibility.
07/01/201155000
 Check engine light came on. the vehicle failed state inspection and was tken to a mercedes dealer for diagnosis. they report that there is a balance shift problem that was related to wear and tear. the repair costs 5,000.00. i found online that there is a class action suit regarding this issue. i believe mercedes is well aware that this id a defective part and will not recall the vehicle due to financial ramifications.
08/05/201180000
 My 2006 mercedes benz r350 was diagnosed with a counter balance shaft/gear problem. it has 85000 miles... which doesn't seem like a lot for a car that is 5 years old and supposed to last forever. plus i have maintained the car with oil changes, tires, etc and am the original owner. i see on line that there is a class action suit pending . i believe a $5000 repair is way too much and the company should take responsibility.
07/01/201155000
 Check engine light came on. the vehicle failed state inspection and was tken to a mercedes dealer for diagnosis. they report that there is a balance shift problem that was related to wear and tear. the repair costs 5,000.00. i found online that there is a class action suit regarding this issue. i believe mercedes is well aware that this id a defective part and will not recall the vehicle due to financial ramifications.
08/05/201180000
 My 2006 mercedes benz r350 was diagnosed with a counter balance shaft/gear problem. it has 85000 miles... which doesn't seem like a lot for a car that is 5 years old and supposed to last forever. plus i have maintained the car with oil changes, tires, etc and am the original owner. i see on line that there is a class action suit pending . i believe a $5000 repair is way too much and the company should take responsibility.
07/01/201155000
 Check engine light came on. the vehicle failed state inspection and was tken to a mercedes dealer for diagnosis. they report that there is a balance shift problem that was related to wear and tear. the repair costs 5,000.00. i found online that there is a class action suit regarding this issue. i believe mercedes is well aware that this id a defective part and will not recall the vehicle due to financial ramifications.
12/29/201048200
 Detailed vehicle information: vin: 4jgcb65ex6a029602 model year: 2006 model: r350 (model code 251.156/165) engine: 3.5l 90
01/26/201185000
 2006 mercedes r350, check engine light on. replaced magnets and check engine light returned. diagnosed as defective balance shaft & gear. mercedes says motor has to be removed to replace balance shaft, gear, timing chain, oil pump and related tensioners and guides. this is a defect that that mb has been aware of since 2007. car is sitting in my driveway because driving it risks severe engine damage due to possibly jumping time.
01/01/201142500
 Mercedes benz r 350, early wear on balanced gear and timing chain,less that 40,000 miles,code1200 and 1208,mercedes benz company know that the materials used on that parts aren't strong enough, check engine light go on and fuel economy is very low,the company know the cause and make change on new parts materials,but no safety recall has been posted to customers with that problems.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
07/18/201180000
 My car has always been service by mercedes dealership. i barely drive my r350 mercedes. my check engine light came on and i was told that my balance shaft and intake manifold needed to be replaced. the dealer said its a common problem that occur with the 2006 and they are not sure why its not a recall