Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 2006090001 | 09/01/2006 | 10021242 | Coating formation on gear selector actuator motor (ism motor). *kb | 03/26/2007 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 15-P-050245 | 04/02/2012 | 10044200 | Xentry: grunting/creaking sound from the area of the front axle when braking, driving over surface undulations, negotiating tight corners, or while maneuvering. model years unknown. *js | 05/22/2012 | |
| 15-P-050245 | 04/02/2012 | 10044200 | Xentry: mercedes benz: grunting/creaking sound from the area of the front axle when braking, driving over surface undulations, negotiating tight corners, or while maneuvering. model years unknown. *js | 05/22/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/06/2012 | 92261 | ||
| Check engine light came on, took the car to my mechanic that works on foreign cars, he informed me that my drive cam shaft is retarded basically stating that my sprockets that hold the timing belt are worn down, i am also loosing compression. i took it to the mercedes dealership and they told me they will goodwill the repair if that is really what is wrong with it. they however proceeded to tell me that your car has almost 100,000 miles on it, so it may just be the timing belt is worn down.(they will try anything to get out of the repair). they told me that they need to check the records to see when the car was serviced and also that since i did not purchase the car from them they do not have to do the work. | |||
| 06/23/2011 | 68080 | ||
| The vehicle indicated check engine light and the error code shows p0016 which is shaft balance issue. the dealer and manufacturer would not attend to it despite the fact that it a known error from factory. the issue would reoccur because of poor material and could cause the car to stall while in travel. | |||
| 04/07/2011 | 51560 | ||
| I have a 2006 mercedes r350 that we bought used in 2009. the car now has 51,560 miles and the front differential is out and needs replaced at a cost of 3500.00. i have read of several complaints for the same problem with the same mileage on the car. mercedes is aware of the problem but refuses to issue a recall. i am fighting with them now to just get them to cover half the cost. even though it is out of warranty, the problem started before the warranty was out and i called the dealer. they informed me that the warranty ran out on friday and i called on monday so there was nothing they could do for me. | |||
| 05/31/2010 | 55600 | ||
| Front differential needs replacement at only 55,600 miles. cost is $3,000 dollars and vehicle is only 5,000 miles out of warranty. there are many other mercedes 4matic with this same problem, this is an manufacturer's defect mercedes is not correcting. do not buy a mercedes. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 08/04/2011 | 100000 | ||
| Gear gets struck in mecedes-benz r350 | |||
| 06/18/2007 | 45000 | ||
| Tl* the contact owns a 2006 mercedes-benz r350. when attempting to accelerate the vehicle hesitated then accelerated up to 20000 rpms (tachometer red line). he was able to turn the engine off. the vehicle was towed to the dealer and repaired. several months after the repair the failure resurfaced. the vehicle was towed again to the dealer and a technician concluded that the transmission's electronic device failed. however he speculates that the electronic throttle failed. the failure mileage was approximately 45,000. the current mileage was approximately 49,000. | |||
| 05/01/2006 | 1900 | 1 | 04/15/2006 |
| My wife drove our mercedes benz r350 to a friends house to drop off the kids. upon stopping on the driveway my wife shut the car off (key in off position) got out and went to the passenger side to help my daughter out of the third row. at that same time my son exited the vehicle and was standing outside the car. as my wife began to move the seat for my daughter the car rolled due to not being in park, rolled past my son and went through the friends garage door. all cars i know of that are automatics require the vehicle be in park prior to the key going to the off position. mercedes benz has the car programmed so that if the user forgets to put the car in park, park will be engaged once the key is removed (a haptic admission of guilt). for safety reasons the logic should be modified slightly to: zerospd+(dooropen*keyoff)=park i called mercedes benz and they see this as my wife's fault. it is simple to them, people don't leave their keys in their cars so going into park once the key is removed is fine. the shifter this car has is hidden behind the steering wheel and will take a lot of getting used to in order to remember to put it in park. on the second day we had the car home i almost got out without being in park. it will cost $1100 for a new garage door and the r350 has some minor scratches on the facia. to me this is simple, mercedes benz puts the car in park (for those that forget) one step too late overlooking conditions that could lead to safer logic. my son could have been crushed by the car, he only made it as far as the front fender and was about to walk in front of the car. i am still waiting to hear back from bernard, the chief technician that i left a vm with on the 800-for-merc line. *nm | |||