Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - LINES AND FITTINGS
TB-P-04792709/17/200910032727Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 205/05/2010
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
TB-P-04792709/17/200910032727Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 205/05/2010
SB-200808000108/01/200810028024Mercedes: check air suspension compressor and replace if necessary. insufficient air pressure in the air suspension system may result from damage to the pressure disk in the air suspension compressor. *pe02/27/2009
SUSPENSION - REAR - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-32-25-8211/19/201010037408Ready05/23/2011
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-200808000108/01/200810028024Mercedes: check air suspension compressor and replace if necessary. insufficient air pressure in the air suspension system may result from damage to the pressure disk in the air suspension compressor. *pe02/27/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/09/201365000
 The rear end of my wife r 350 lower itself for some reason the rear end rise once cranked but over night the vehicle would deflat the rear suspension would just drop look like it is on the ground it started with one side than the whole back started droping.
12/13/201286000
 The car is leaning to the right side. while driving i get a warning that the car is to low. i also get the warning that my tire pressure is low, while driving on the highway. the car began leaning a few months ago and would come and go. the car is now permanently leaning to the right.
01/13/201085000
 Tl* the contact owns a 2006 mercedes-benz r 350. the contact stated that the suspension system caused the front end to lean to the right. the contact took the vehicle to a dealer to have the failure diagnosed and the dealer could not determine what caused the suspension to malfunction. the contact also stated that the electrical system caused the exterior and interior lights to malfunction. the contact took the vehicle to a dealer for repairs but the dealer was unable to identify what caused the electrical system to malfunction. the vehicle was repaired however, the contact was unable to provide the exact repairs made to the vehicle. the failure mileage was 85,000. the vin was not available.
01/13/201085000
 Tl- the contact owns a 2006 mercedes-benz r 350. the contact stated that the suspension system caused the front end to lean to the right. the contact took the vehicle to a dealer to have the failure diagnosed and the dealer could not determine what caused the suspension to malfunction. the contact also stated that the electrical system caused the exterior and interior lights to malfunction. the contact took the vehicle to a dealer for repairs but the dealer was unable to identify what caused the electrical system to malfunction. the vehicle was repaired however, the contact was unable to provide the exact repairs made to the vehicle. the failure mileage was 85,000. the vin was not available. kmj
01/13/201085000
 Tl-the contact owns a 2006 mercedes-benz r 350. the contact stated the suspension system caused the front end to lean to the right. the contact took the vehicle to a dealer to have the suspension diagnose and the dealer could not find out what caused the suspension to malfunctioned. the contact also stated the electrical system caused the exterior and interior lights to malufuntion. the contact took the vehicle to a dealer repairs but did not identify what caused the electrical system to malfunction or what was repaired. the failure mileage was 85,000. the vin was not available. jo
09/10/201269000
 Tl- the contact owns a 2006 mercedes benz r350. the contact stated that the frame appeared to be leaning abnormally. the contact also stated that when driving various speeds, she could feel the frame moving around. the vehicle was taken to an independent mechanic for diagnosis and the contact was informed that there was a defect in the suspension. the manufacturer was notified but offered no assistance. the vin was unavailable. the failure and current mileage was 69,000. kmj
09/10/201269000
 Tl- the contact owns a 2006 mercedes benz r350. the contact stated she noticed that the frame of the vehicle appeared to be leaning. as she began to drive she could feel the frame moving. the vehicle was taken to an independent mechanic for diagnosis and was informed there was a defect in the suspension. the manufacturer was notified but offered no assistance. the vin was unavailable. the failure and current mileage was 69,000. dt
11/05/201280000
 Tl* the contact owns a 2006 mercedes benz r350. the contact stated that when driving approximately 55 mph or higher, the rear end of the vehicle would lower to the ground. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileage were approximately 80,000. the vin was unavailable.
09/28/20121034681
 My wife came out to start the vehicle and noticed the car was leaning severely to one side. the driver front and rear was tilted, something i never witnessed before on any vehicle i once owned. i took it to the dealer and they told me it was a sensor that controlled the balance of the vehicle. the sensor was changed and a few days later it started leaning again. i noticed when the vehicle sits it will begin to lean, but once it is driven for 10 miles it begins to balance itself. i have been trying to contact you all about this situation, however to no , so now i will begin taking further procedures to correct this situation, and not have to continue paying for a default that`s inconceivable. *tr
11/05/201280000
 Tl* the contact owns a 2006 mercedes benz r350. the contact stated that when driving approximately 55 mph or higher, the rear end of the vehicle would lower to the ground. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileage were approximately 80,000. the vin was unavailable.
09/28/20121034681
 My wife came out to start the vehicle and noticed the car was leaning severely to one side. the driver front and rear was tilted, something i never witnessed before on any vehicle i once owned. i took it to the dealer and they told me it was a sensor that controlled the balance of the vehicle. the sensor was changed and a few days later it started leaning again. i noticed when the vehicle sits it will begin to lean, but once it is driven for 10 miles it begins to balance itself. i have been trying to contact you all about this situation, however to no , so now i will begin taking further procedures to correct this situation, and not have to continue paying for a default that`s inconceivable. *tr
11/05/201280000
 Tl-the contact owns a 2006 mercedes benz r350. the contact stated that when driving approximately 55 mph or higher, the rear end of the vehicle would lower to the ground. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 80,000. the vin was unavailable. kmj
09/28/2012103468
 My wife came out to start the vehicle and noticed the car was leaning severely to one side. the driver front and rear was tilted, something i never witnessed before on any vehicle i once owned. i took it to the dealer and they told me it was a sensor that controlled the balance of the vehicle. the sensor was changed and a few days later it started leaning again. i noticed when the vehicle sits it will begin to lean, but once it is driven for 10 miles it begins to balance itself. i have been trying to contact you all about this situation, however to no , so now i will begin taking further procedures to correct this situation, and not have to continue paying for a default that`s inconceivable.
11/05/201280000
 Tl-the contact owns a 2006 mercedes benz r350. the contact stated that when driving approximately 55 mph or higher the rear end of the vehicle would lower. the vehicle has not been inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 80,000. the vin was unavailable. tb
09/28/2012103468
 My wife came out to start the vehicle and noticed the car was leaning severely to one side. the driver front and rear was tilted, something i never witnessed before on any vehicle i once owned. i took it to the dealer and they told me it was a sensor that controlled the balance of the vehicle. the sensor was changed and a few days later it started leaning again. i noticed when the vehicle sits it will begin to lean, but once it is driven for 10 miles it begins to balance itself. i have been trying to contact you all about this situation, however to no , so now i will begin taking further procedures to correct this situation, and not have to continue paying for a default that`s inconceivable.
06/12/2012410001
 Problems with the airmatic suspension. the hydraulic system malfunctions and causes your vehicle to lean to one side at this point your turn radius is hindered severely.you also now are only able to drive at a low rate of speed,so hopefully you are not on a major highway when this happens.i know 3 different persons besides myself who have had this issue, and thankfully this major malfunction has not caused any traffic/injury incidents.this seems to be a major flaw in which can cause serious repercussions. *js
06/12/201241000
 Problems with the airmatic suspension. the hydraulic system malfunctions and causes your vehicle to lean to one side at this point your turn radius is hindered severely.you also now are only able to drive at a low rate of speed,so hopefully you are not on a major highway when this happens.i know 3 different persons besides myself who have had this issue, and thankfully this major malfunction has not caused any traffic/injury incidents.this seems to be a major flaw in which can cause serious repurcussions.