Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 2006110005 | 08/01/2008 | 10021246 | Install software for navigation system. *kb updated 3/5/09. *pe | 03/26/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/16/2006 | |||
| 2006 mercedes benz r350 stalled in the middle of a residential intersection shortly after the car was purchased. within a short period of time after getting the car, we also felt a strong jerking then shifting gears, but it was doing it on its own. we took it in and was told it's just loud. then we were told there was a recall. they were supposed to fix it but it never stopped. the check engine light continued to come on. other issues related to the engine had to be fixed rather quickly. the car was purchased in the end of 2005, and has 88,000 miles. over a year ago, the car began idling/shaking really bad. i called mb roadside and was told that it was probably because the gas cap wasn't placed back on the car correctly and gas was leaking. i had the car checked and there was no gas leaking. the car was taken to the dealership where i was told the intake manifold was broken and needed to be replaced before anything else could be diagnosed. the car is still idling bad and check engine light is on. it is now back at the dealership it was purchased from for a diagnosis, which i should receive tomorrow. | |||
| 09/03/2011 | |||
| My 2006 r350 has a balance shaft issue (got the codes p0016 and p0017) on the scanner. it seems like a manufacturing defect. there are only 41k miles on the car. | |||
| 03/07/2011 | 39000 | ||
| A defective drain or filter allows water to enter the ventilation unit. this damages the electrical requiring replacement. residual water leaks to the carpet, causing mildew smells. | |||
| 02/06/2011 | 88500 | ||
| A defective drain and/or air box allows water to enter the interior air handler/blower unit. this damages the blower requiring replacement and leaks to the carpet, causing mildew smells and potential rust. the problem is not covered by mbusa. | |||
| 01/01/2010 | 66400 | ||
| 2006 mercedes benz r 350, check engine light illuminated under normal driving conditions at approx 66,000 miles; possible balance shaft wear indications; mb dealer cleared cel and performed test drive without it reappearing; cel illuminated again within 50 miles; subsequent visit to mb dealer confirmed early wear on balance shaft gear and timing chain; mercedes benz knows that the materials used were insufficiently hardened, causing premature wear and possible sudden loss of power resulting in no power steering or power brakes without warning , thereby presenting a danger to vehicle occupants; safety recall is in order for vehicle owners with similar engine types | |||
| 02/06/2011 | 88500 | ||
| A defective drain and/or air box allows water to enter the interior air handler/blower unit. this damages the blower requiring replacement and leaks to the carpet, causing mildew smells and potential rust. the problem is not covered by mbusa. | |||
| 01/01/2010 | 66400 | ||
| 2006 mercedes benz r 350, check engine light illuminated under normal driving conditions at approx 66,000 miles; possible balance shaft wear indications; mb dealer cleared cel and performed test drive without it reappearing; cel illuminated again within 50 miles; subsequent visit to mb dealer confirmed early wear on balance shaft gear and timing chain; mercedes benz knows that the materials used were insufficiently hardened, causing premature wear and possible sudden loss of power resulting in no power steering or power brakes without warning , thereby presenting a danger to vehicle occupants; safety recall is in order for vehicle owners with similar engine types | |||
| 09/15/2010 | 54000 | ||
| On september 19, 2010 i started up my vehicle and notice a check engine light appears on my dashboard. i drove the vehicle for two more days and the light disappeared. and then on the fourth day the light appear againi. i immediately contact the mercedes benz service and asked the about the check engine light. i was informed not to panic it's probadly the gas cap not properly on or since i was away for one week and my vehicle was parked in the garage maybe that is why the check engine light is on. i then decide to take my vehicle right to mercedes benz because i did not want to take any chances with this message. i took the vehicle in and informed the service advisor about the light. later on that day i received a phone call informing me the vehicle needs a counter balancer? i asked him how does he know and he replied that the techician saw small metal particles in my oil pan. my vehicle was fully serviced in march, 2010 the repair he told me will be very costly between $4000-$6000 for a counter balancer ! i left the vehicle and called mercedes benz customer care to ask them about this part. the customer care rep informed me that this vehicle does not have this problem and to go get my vehicle before they start the repair. i went back to get my vehicle and the service advisor told me that the vehicle is unsafe to drive, and may stop on me while in drive. i had no other recourse but to have my vehicle repair. when i pick up my vehcile several days later i asked again about the repairs and was given a lenghty repair bill with alot more items then what the service advisor said needed to be done to my vehcile. i called another techician who is also employed with mercedes benz and ask about this part, and he told me mercedes benz knows about the counter balancer in some of the 350 engine but will not recall them.i do not understand why mercedes benz is not recalling this expensive part ! | |||