Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| TSB-2009020004 | 03/01/2009 | 10030665 | Mercedes: it has been determined that the tele aid may not function properly as a result of a hardware fault in the tele aid control module. if this condition exists an instrument cluster message of no service and tele aid inoperable will | 11/09/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/26/2011 | 51000 | ||
| Driving through snow storm in new hampshire which turned into heavy rain in ma. approx. 3-4 hours into trip driving carefully through winter storm like conditions on mass pike in left lane and windshield wipers stopped working, blinkers stopped working, hazards stopped working couldn't get over safely don't think brakes or acceleration working but could steer so frightened and couldn't see ahead since heavy rain - got to shoulder by using outside passenger side mirror and turned car into the side of the road to stop it, don't think brakes working since we kind of crashed stopped but didn't have time to really test anything carefully since just thinking about my 2 kids in the back of car. once car stopped couldn't get out since door locks would not open. terrified it was electrical and we were trapped inside. called 911 and officer asked me where iwas and i didn't know and was so panicked thinking trapped inside car. officer yelled at me to look for sign so he could send help and i went over to passenger front seat side to look out and luckily that door opened manually. car is a merceds benz r class i think it is a 2009 or 2008, i can check. car is in shop, dealer said it was battery but i don't think so since screen for navigation was on brightly lit up which wouldn't be if battery died. very scary, very dangerous, very lucky we were not killed. still not sure how on earth we got over to the side without causing an accident or being hit i could not see anything at all out front window and could not signall trouble or changing lanes and could not stop. i could steer which is how i got over. maybe i could brake, honestly not sure just know we hit grass very hard upon stopping. car was in control of me -- too electronic and no warning or automatic hazaeds (unless they went on and i couldn't see them but they were not on when tow truck arrived). | |||