Mercedes Benz R500 2007

Model R500 made in 2007 by Mercedes Benz got 1 consumer complain as well as 49 service bulletins. Consumer complaints with reference to fuel system, gasoline. . Technical service bulletines regarding air bags and digital instrument panel.

Model 2007

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
916013405/22/200710022063Srs high resistance for side airbag. dtc 9290 and/or 92a0. *kb07/03/2007
DIGITAL INSTRUMENT PANEL
LI-47-5003/09/201110041024Mercedes-benz: the fuel level indicator is wrong.09/19/2011
LI-47-5003/09/201110041024Ready09/19/2011
ELECTRICAL SYSTEM
SB-32-22-7805/06/2009SB-32-22-78A10028686Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09.05/14/2009
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
32225001/15/2008322250A10023372Mercedes-benz models ml63, ml320, ml350, ml500, r320, r350, r500 with code 489 (airmatic suspension) - airmatic inoperative/ (visit workshop) displayed in instrument cluster. model year unknown. *nj updated 3/11/08.12/05/2007
ELECTRICAL SYSTEM - SOFTWARE
RB-200906000508/01/200910032568Mercedes benz: software calibration number (scn) coding; engine control module. the vehicles fuel tank leak diagnosis system may have been inadvertently deactivated during a visit to the workshop. this may cause the affected vehicles to04/14/2010
200711000211/01/200710023791Models ml350, ml500, ml63, ml320, ml550, gl450, gl320, gl550, r350, r500, r63, r320 - my2007-2008. install rear enterainment software. *nj02/01/2008
200710000311/01/200710023784Models e320, e500, e55, e350, e550, e63, ml350, ml500, ml63, ml320, ml550, gl450, gl320, gl550 with diesel engine om 642 my 2006-2007 -- update engine control module software. *nj01/31/2008
ELECTRICAL SYSTEM - WIRING
SB-32-22-7805/06/2009SB-32-22-78A10028686Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09.05/14/2009
ENGINE AND ENGINE COOLING - ENGINE
200704000304/01/200710021575Replace engine oil filler neck seal. *kb06/06/2007
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
SB-200807000208/01/200810028026Mercedes: replace v belt upper guide pulley. the v belt upper guide pulley optimized for noise reduction is available. the dealer will replace upper guide pulley at the next workshop visit. *pe02/27/2009
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
200702000406/01/200710022553Install support for intake manifold switchover flap (m156 engine). *kb08/20/2007
EXTERIOR LIGHTING - TAIL LIGHTS
TB-82-10-63201/23/2009TB-82-10-632A10028025Mercedes: stop/tail light not illuminating with dtcs 9102, 9103, 9106, 9107, 9126, 9127 or 9136. *pe updated 5/13/09. *pe02/27/2009
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
47205209/01/200710023491Mercedes-benz - procedure for replacing fuel pump and fuel filter modules . models ml63, ml320, ml350, ml500, ml550, gl320, gl450, gl550, r63, r320, r350, r500. model year all. *nj12/18/2007
FUEL SYSTEM, OTHER - DELIVERY
SB-47-20-5609/10/200910032707Mercedes: ensuring unobstructed movement for the fuel level sensor. when installing the left or right fuel level sensor, it is essential for it to have unrestricted, unobstructed movement. *pe04/30/2010
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
LI-47-5003/09/201110041024Mercedes-benz: the fuel level indicator is wrong.09/19/2011
LI-47-5003/09/201110041024Ready09/19/2011
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
TB-91-16-17705/11/2009SB-91-16-177A10028668Mercedes: active head restraints activate for no reason. this may be caused by damage to the seat wiring harness causing a short circuit. models 164 and 251. model years unknown. *pe updated 9/18/09. *pe05/13/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DIFFERENTIAL PROPORTIONAL VALVE
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
TSB-42-10-10906/15/200910030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an12/22/2009
STEERING
TB-46-20-6104/22/200810025648Rattling/thumping noise on rough roads and/or knocking noise when moving steering in both directions on all model 164 and 251 vehicles. model years unknown. *pe08/27/2008
STEERING - GEAR BOX - SHAFT PITMAN
TB-46-10-3212/02/200810028646Mercedes: groaning or dull, heavy cracking noises from steering shaft area. when turning steering wheel or moving off or braking. this may be emanating from the bearing and housing of upper steering shaft (firewall pivot point) or steering05/12/2009
STEERING - GEAR BOX - SHAFT SECTOR
TB-46-10-3212/02/200810028646Mercedes: groaning or dull, heavy cracking noises from steering shaft area. when turning steering wheel or moving off or braking. this may be emanating from the bearing and housing of upper steering shaft (firewall pivot point) or steering05/12/2009
STEERING - RACK AND PINION
46204612/04/2008SB-46-20-46A10020460Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe10/23/2006
STEERING - WHEEL AND HANDLE BAR
TB-46-10-39C12/02/200810028645Mercedes: chrome plating peeling on decorative caps on the steering wheel spokes, this is due to less than optimal adhesion between chrome plating and base material. models 164 and 251. model years unknown. *pe05/12/2009
SUSPENSION - FRONT - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - LINES AND FITTINGS
TB-P-04792709/17/200910032727Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 205/05/2010
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-32-25-8211/19/201010037408Ready05/23/2011
TB-P-04792709/17/200910032727Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 205/05/2010
SB-200808000108/01/200810028024Mercedes: check air suspension compressor and replace if necessary. insufficient air pressure in the air suspension system may result from damage to the pressure disk in the air suspension compressor. *pe02/27/2009
SUSPENSION - REAR - SHOCK ABSORBER
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM
SB-32-25-8211/19/201010037408Ready05/23/2011
SB-32-25-8211/19/201010037408Mercedes-benz: shock absorber procedure. *rm05/23/2011
SB-200808000108/01/200810028024Mercedes: check air suspension compressor and replace if necessary. insufficient air pressure in the air suspension system may result from damage to the pressure disk in the air suspension compressor. *pe02/27/2009
UNKNOWN OR OTHER
200611000508/01/200810021246Install software for navigation system. *kb updated 3/5/09. *pe03/26/2007
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
200709000109/01/200710023371Mercedes-benz models with mechanical mirrors - lubricate folding mechanism of right and left outside mirrors. *nj12/05/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
03/25/201036979
 Mercedes r500 stalls without warning while driving on freeway. each time causing a total shut down of the car. this has happened 4 times in the last 7 months we have had the car. each time we are able to coast to the side of the freeway but is just luck that we have not been in a accident yet. each incident has been while on a family trip traveling on the interstate . all but one time, once it had been loaded onto the tow truck and delivered to the mercedes dearlership the car started and ran perfectly! we have taken it to the mercedes dearlership each time for service but they have been unable to diagnose the problem. we have had the fuel filter replaced, drive sensors replaced and the fuel line cleaned out but this just happened again yesterday again with my children in the car traveling at highway speeds!!