Mercedes Benz S-600 2003
Model S-600 made in 2003 by Mercedes Benz got 8 consumer complains, 8 investigations there is 1 recall as well as 33 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, suspension. Technical service bulletines regarding digital instrument panel, electrical system and engine and engine cooling. The car had one investigation (suspension). There was one recall concerning suspension .
Model 2003
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 04V228000 | MERCEDES-BENZ USA, LLC. | from 04/01/2000 to 03/31/2004 | V (Vehicle) | 6238 | 08/31/2004 | MFR | MERCEDES-BENZ USA, LLC. | 05/13/2004 | 05/12/2004 | |||||||
| Defect Summary | On certain passenger vehicles, corrosion may occur in the inner steel portions of the active body control's (abc) high-pressure distribution hose due to extensive exposure to heat and humidity. over time, corrosion may deteriorate the inner steel portions of the hose. | |||||||||||||||
| Consequence Summary | This may result in abc hydraulic fluid leakage. under some circumstances, leaking hydraulic fluid may come in contact with hot engine components and lead to a possibility of fire. | |||||||||||||||
| Corrective Summary | Dealers will install new, corrosion resistant abc high-pressure distribution hoses. the recall began august 31, 2004. owners should contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Mercedes-benz recall no. 2004070012.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| TB-82-10-668 | 01/07/2009 | 10028665 | Mercedes: warning message right low beam- check bulb; or left low beam-check bulb in instrument cluster. due to the fact that the xenon burner may not be ignited on first attempt due to tolerances in ignition voltage. model years unkn | 05/13/2009 | |
| ELECTRICAL SYSTEM | |||||
| SB-32-22-78 | 05/06/2009 | SB-32-22-78A | 10028686 | Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09. | 05/14/2009 |
| TB-82-10-668 | 01/07/2009 | 10028665 | Mercedes: warning message right low beam- check bulb; or left low beam-check bulb in instrument cluster. due to the fact that the xenon burner may not be ignited on first attempt due to tolerances in ignition voltage. model years unkn | 05/13/2009 | |
| 325029 | 03/31/2009 | PB-32-50-29A | 10016687 | Abc visit workshop displayed in instrument cluster and hydraulic fluid leakage. *tt updated 5/14/09. models 215, 220 and 230. model years unknown. *pe | 09/27/2005 |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| LI-82-85 | 12/08/2010 | 10037986 | Mercedes benz- when doing a software update the update fails and the tuner goes to boot mode. *rm | 06/08/2011 | |
| LI-82-85 | 12/08/2010 | 10037986 | Ready | 06/08/2011 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| SB-32-22-78 | 05/06/2009 | SB-32-22-78A | 10028686 | Mercedes: air matic visit workshop displayed within instrument cluster. models 164, 211, 219, 221 and 251. included 4matic, amg (compressor) amg, bluetec and wagon. model years unknown. *pe updated 9/18/09. | 05/14/2009 |
| PB-54-18-208 | 12/15/2008 | 10028627 | Mercedes: display in instrument cluster air suspension or abc service required is displayed in the instrument cluster, the engine wiring harness may have been damaged by the wiper linkage. models 215.3 and 220. model years unknown. | 05/12/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PB-54-18-208 | 12/15/2008 | 10028627 | Mercedes: display in instrument cluster air suspension or abc service required is displayed in the instrument cluster, the engine wiring harness may have been damaged by the wiper linkage. models 215.3 and 220. model years unknown. | 05/12/2009 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| LI-82-85 | 12/08/2010 | 10037986 | Mercedes benz- when doing a software update the update fails and the tuner goes to boot mode. *rm | 06/08/2011 | |
| LI-82-85 | 12/08/2010 | 10037986 | Ready | 06/08/2011 | |
| EXTERIOR LIGHTING - TAIL LIGHTS | |||||
| PB 82-10-630 | 07/28/2008 | 10025845 | Mercedes benz: water in tail lamp housing on either right side or left side. *pe | 09/10/2008 | |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| 470036 | 05/01/2009 | PB-47-00-36B | 10016670 | Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. this may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or in | 09/27/2005 |
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| PB-42-45-107 | 03/20/2009 | 10028684 | Mercedes: esp service required displayed in instrument cluster. also includes 4matics, bi turbos and kompressors. models 215 and 220. model years unknown. *pe | 05/14/2009 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR | |||||
| PB-42-45-107 | 03/20/2009 | 10028684 | Mercedes: esp service required displayed in instrument cluster. also includes 4matics, bi turbos and kompressors. models 215 and 220. model years unknown. *pe | 05/14/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DIFFERENTIAL PROPORTIONAL VALVE | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||||
| TSB-42-10-109 | 06/15/2009 | 10030929 | Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components an | 12/22/2009 | |
| STEERING | |||||
| PB-46-20-16E | 02/27/2009 | 10028587 | Mercedes: leaks at steering gear control head connection to high or low pressure lines or leaks at internal steering lines of control head connection to steering gear housing. models 171, 203, 204, 209, 211, 215, 216, 219, 220, 221, and 2 | 05/11/2009 | |
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| PB-46-20-16E | 02/27/2009 | 10028587 | Mercedes: leaks at steering gear control head connection to high or low pressure lines or leaks at internal steering lines of control head connection to steering gear housing. models 171, 203, 204, 209, 211, 215, 216, 219, 220, 221, and 2 | 05/11/2009 | |
| SUSPENSION | |||||
| PB-32-22-77 | 03/31/2009 | 10028685 | Mercedes: vehicle does not lower and/or airmatic visit workshop display in instrument cluster. model 220. model years unknown. *pe | 05/14/2009 | |
| PB-54-18-208 | 12/15/2008 | 10028627 | Mercedes: display in instrument cluster air suspension or abc service required is displayed in the instrument cluster, the engine wiring harness may have been damaged by the wiper linkage. models 215.3 and 220. model years unknown. | 05/12/2009 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - LINES AND FITTINGS | |||||
| TB-P-047927 | 09/17/2009 | 10032727 | Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 2 | 05/05/2010 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| TB-P-047927 | 09/17/2009 | 10032727 | Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 2 | 05/05/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - LINES AND FITTINGS | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - SPRINGS/BAGS | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
| SUSPENSION - REAR | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - LINES AND FITTINGS | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - SPRINGS/BAGS | ||||||
| PE07042 | MERCEDES-BENZ USA, LLC. | 08/14/2007 | 11/20/2007 | AIR SUSPENSION SYSTEM FAILURE | ||
| The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 12/03/2009 | 56923 | 1 | |
| Mercedes benz, s-600 (model 2003), it was very difficult to control the car in the highway and the car almost lost control after it's active body control (abc) light flashed on suddenly in the dashboard and the car body came down grinding against the wheels/tires on 12/03/2009 again after the car's abc system was replaced on 11/19/2009 at mb dealer in edison, nj. i have reported safety complaints on this car about abc system quality problem (odi number is: 10294645). the car was sent to mb dealer in edison, nj for checks at same day and they found that the engine water pump dead and made engine belt broken and abc system at malfunction. i feel the abc quality problem has affected engine water pump's quality. abc system malfunction is safety consideration. it looks like mb has a incorrect design of engine water pump and abc system for s-600. please investigate and consider this issue for a new recall. thank you. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/05/2010 | 63988 | ||
| Tl-the contact owns a 2003 mercedes benz s600. the contact stated the distribution hose fail on his vehicle. there was a recall nhtsa campaign id number: 07v263000, component: engine and engine cooling. his vehicle was not included in the recall. he was driving 55 mph on the freeway and the hose failed. the vehicle was towed to the dealer who stated he has to pay $1000 for the repairs because his vin was not included in the recall. the manufacturer was contacted who informed him his vin was not included in the recall and offered no other assistance. the failure mileage were 63,988...mw | |||
| SUSPENSION | |||
| 12/03/2009 | 56923 | 1 | |
| Mercedes benz, s-600 (model 2003), it was very difficult to control the car in the highway and the car almost lost control after it's active body control (abc) light flashed on suddenly in the dashboard and the car body came down grinding against the wheels/tires on 12/03/2009 again after the car's abc system was replaced on 11/19/2009 at mb dealer in edison, nj. i have reported safety complaints on this car about abc system quality problem (odi number is: 10294645). the car was sent to mb dealer in edison, nj for checks at same day and they found that the engine water pump dead and made engine belt broken and abc system at malfunction. i feel the abc quality problem has affected engine water pump's quality. abc system malfunction is safety consideration. it looks like mb has a incorrect design of engine water pump and abc system for s-600. please investigate and consider this issue for a new recall. thank you. *tr | |||
| 11/16/2009 | 56772 | 1 | |
| Mercedes benz, s-600 (model 2003), it was very difficult to control the car in the highway and the car almost lost control after it's active body control (abc) light flashed on suddenly in the dashboard and the car body came down grinding against the wheel/tires on 11/16/2009. the car was sent to mb dealer in edison, nj for repairs that same day and they found that the abc hydraulic fluid had leaked out due to corrosion that had occurred in the inner steel portions of the abc high pressure distribution hose already. there was a burning smell; leaking abc fluid may have come into contact with hot engine components which could have caused a fire. but, the car dealer mentioned this problem was not related to mb recall (id # 07v263000) issues. however, i feel this abc quality problem issue is exactly the same as description of the related recall. if not, please investigate and consider this abc system quality issue for a new recall. now, the mb car dealer has replaced defective abc system after i paid them. but i think mb should have paid for this repair. this quality problem should not have happened. please investigate this report. thank you. *tr | |||
| 02/04/2009 | 1 | ||
| Active body control fluid leak. *tr | |||