Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 04/15/2011 | 180000 | ||
| Tl* the contact owns a 2000 mercedes benz s-500. the contact was driving approximately 40 mph when the instrument panel gauges became inoperable. the manufacturer was contacted and stated there was a recall under nhtsa campaign id number: 06v028000 (interior lighting) but the contacts vin was not included. the vehicle was not taken to the dealer for repairs. the approximate failure mileage was 180,000. | |||
| 04/15/2011 | 180000 | ||
| Tl*the contact owns a 2000 mercedes benz s-500. while driving approximately 40 mph the contact noticed that the gauges on the instrument panel failed to function. the manufacturer was contacted and stated that nhtsa campaign id number: 06v028000 (interior lighting) stated that the instrument panel module would be replaced but the vin was not included. the vehicle was not taken to the dealer for repairs. the approximate failure mileage was 180,000. | |||
| 03/27/2008 | 54200 | 1 | 05/01/2002 |
| Tl*the contact owns a 2000 mercedes benz s430. while driving 55 mph, the instrument panel lights suddenly began flashing on and off. the vehicle has not been taken to the dealer. the contact discovered a recall for the defect; however, the vin was not included. the contact believes that his vehicle should be included in the recall and repaired. the recall number was unknown. the current and failure mileages were 54,200. | |||
| 02/16/2008 | 3 | 1 | 09/20/2007 |
| On february 16, 2008 the dash lights went out while driving at night, instead dash read something like cluster failure with a lightning bolt in the center. there were no turn signals either inside or outside when the lever was pushed. when i shut off the car the dash read 1 malfunction. i have noticed it working again, however not sure when it will go out again. i brought this up while at the dealership for service. they said there is a recall, but my vin is out of range. *tr | |||
| 04/22/2007 | 100989 | 1 | 01/13/2005 |
| The instrument cluster containing the speedometer, gauges for gas, etc. went off and the steering column moved down almost touching my legs because of an electrical malfunction on my mercedes s class 2000 model. i had it checked out and have a printout dated 4/22-07 that shows that the failure occurred. i had received a recall number 06v028000 from mercedes and alerted to the problem and an extended warranty to cover the cost of repair of the problem. the local dealer would not honor that printout and said that it had to happen again and show up on their computer in order to fix the problem. this is dangerous and i could be 500 miles more or less from this dealership when it happens again. you cannot see anything on the instrument panel. i could not tell how fast i was going, how much fuel i had in the vehicle, etc. when a recall is issued, i thought it was mandatory that the problem be fixed. *tr | |||
| 10/14/2005 | 91600 | 1 | 07/24/2005 |
| Attn: ali motamedamin, safety defect investigator/inspector nhtsa campaign#: 06v-028. on approximately october 14, 2005 while driving my mercedes benz 2000 s430 on interstate 285 in atlanta, ga., the dashboard digital instruments totally failed and i was unable to read any gauges and indicators while vehicle was in motion at approx. 65 mph. i immediately contacted and scheduled an appointment with mercedes benz of south atlanta who determined it to be instrument cluster being inoperable and i was charged for replacement on october 19, 2005. recently i was made aware of the recall, nhsta campaign#:06v-028 and when i contacted mercedes benz customer relations on november 27, 2006, i was told that my vin#/vmi was out of the scope of the recall. at which time i expressed that recall part 573 and circumstances of failure applied to my make and model vehicle and i had documented mercedes benz service repair invoice supporting that fact. i was informed that my complaint/concern would be documented but no action/reimbursement would be taken and if i elected, i could address my complaint via mail to ernst leib, president of mbusa but he could not provide me with any other point of contact regarding recall matter and the conversation was concluded. *nm | |||
| 07/15/2006 | 44200 | 1 | 02/15/2000 |
| 2000 mercedes benz s-430 instrument cluster complete failure. *nm | |||
| 11/08/2005 | 1 | ||
| The instrument cluster on my car went blank making it impossible to read any of the gauges at night. it is very unsafe. *nm | |||
| 07/06/2006 | 88424 | 1 | 03/23/2006 |
| Instrument cluster not working, blacked out. *nm | |||
| 10/05/2006 | 47000 | 1 | 10/01/1999 |
| Dt*: the contact stated the vehicle was taken to the dealer for regular maintenance, who determined the instrument cluster had failed. the dealer expressed this was a common problem with many vehicles under a recall but the vehicle was not included in the recall due to the vin. there were no warnings prior to the incident. the manufacturer was notified and confirmed that the vehicle was not under a recall. the contact found recalls #06v028000 about the interior lighting affecting the instrument cluster. the vehicle had not been repaired.*ak | |||
| 09/25/2006 | 96000 | 1 | 11/04/2002 |
| Dt*: the contact stated the instrument panel lights went out and came back on unexpectedly without warning. eventually the lights stopped working at all. there was a nhtsa recall, # 06v028000, regarding the interior lighting. the dealership informed the contact they were not sure which vin numbers would be included in the recall.*ak | |||
| 08/01/2006 | 20 | ||
| Dt*: the contact stated the vehicle's instrument panel illuminated intermittently. there was a nhtsa recall# 06v028000, regarding the interior lighting. the vehicle was not included in the recall due to the vin.*ak | |||
| 08/17/2006 | 50123 | 1 | 08/17/1999 |
| Dt*: the contact stated without warning the dashboard lights failed to illuminate. the dealership determined the instrument cluster needed to be replaced. there was a nhtsa recall, # 06v028000, regarding the interior lighting. the vehicle was not included in the recall due to the vin.*ak | |||
| 01/01/2005 | 65000 | ||
| Dt*: the contact stated the interior lighting of the instrument panel illuminated intermittently. the contact believed the cause was an electrical malfunction. a recall was found on the manufacturer's website that matched the same problems the vehicle had. the manufacturer was contacted and determined that the vehicle was not included in the recall due to the vin. | |||
| 06/15/2006 | 112000 | 2 | 06/01/2001 |
| Dt*: the contact stated the dashboard failed to illuminate. the dealership has been alerted who determined the dashboard panel needed to be replaced and reprogrammed. also the key sensor malfunctioned. the sensor prevented the key from turning the engine on and off. as a result of the malfunction the vehicle was inoperable. the dealership was alerted and the key sensor was replaced which corrected the problem. the model is a s430.there is a nhtsa recall, # 06v028000, regarding the interior lighting. the vin was not included in the recall. *ak | |||
| 04/15/2006 | 49000 | 1 | |
| Dt*: the contact stated that the instrument panel on the vehicle turned off, resulting in the inability to read any of the gauges. the vehicle was taken to a private mechanic shop, where it was determined that there is an electrical malfunction in the instrument cluster. there is a nhtsa recall # 10160766 pertaining to the the interior lighting. the vehicle was not included in the recall due to the vin.*ak | |||
| 06/06/2006 | 87000 | 1 | 02/03/2006 |
| Dt*: the contact stated the instrument panel began dimming intermittently until it was completely dark. as a result, none of the gauges are illuminated. there is an nhtsa recall, # 06v028000, regarding the interior lighting. the vin was not included in the recall. *ak | |||