Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | ||||||||||||||||
| 02V338000 | MERCEDES-BENZ USA, LLC. | from 07/01/1998 to 03/30/2001 | V (Vehicle) | 65000 | 02/14/2003 | MFR | MERCEDES-BENZ USA, LLC. | 12/16/2002 | 01/06/2003 | |||||||
| Defect Summary | On certain passenger vehicles, excessive static build-up in the trunk floor mats can cause a static discharge when individuals move or remove items from the trunk compartment. | |||||||||||||||
| Consequence Summary | This can damage the electrical system components located in the trunk, including the vehicle | |||||||||||||||
| Corrective Summary | Dealers will install a static insulation panel between the carpet and the vehicle battery which will provide an electrical grounding. owner notification began february 14, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Mercedes-benz recall no. 2002110014. customers can also contact the national highway traffic safety administration | |||||||||||||||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 04V227000 | MERCEDES-BENZ USA, LLC. | from 05/01/1998 to 10/31/2000 | V (Vehicle) | 54454 | 10/18/2004 | MFR | MERCEDES-BENZ USA, LLC. | 05/13/2004 | 05/12/2004 | |||||||
| Defect Summary | On certain passenger vehicles, during the production process of the blower motor fuse holder, the size of the electric conductor of the holder may be below appropriate tolerances. | |||||||||||||||
| Consequence Summary | Consequently, the electric conductor of the blower motor fuse holder may dissipate more heat than the plastic fuse holder was designed to withstand, which could result in overheating of the holder and disabling of the blower motor and the ability to defrost or defog the windshiled in cold or hot and humid weather conditions. depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will install new blower motor fuse holders. the recall began during october 2004. owners should contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Mercedes-benz recall no. 2004 070010.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 805727 | 09/08/2004 | 10010446 | After eis replacement circuit 15x delayed after ignition start. *tt | 11/23/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/03/2011 | 24568 | ||
| My 2000 mercedes s500 cluster ,back lighting , speedometer failed (unable to see instrument cluster) on april ,3 2011 mileage at time of defect 24,568 i saw that there is a recall for my car concerning the problem. i contacted the dealer and , i was inform that the extended warranty expired (recall). so i called the mercedes1-800-367-6372 number they informed me the same i was covered but expired. so i called nhtsa 1800 number they informed me that i would still be covered because the recall took place in 2006 and it is 10 years before it expires so until 2016. so i will appreciate some help concerning my problem. v.i,n wdbng75j5ya118075 nhtsa campaign id number 06v028000 | |||
| 11/16/2008 | 75000 | ||
| Tl- the contact owns 2000 mercedes benz s430. the contact noticed that the instrument cluster panel is too bright. while driving, the speed brightness of fuel gages goes on and off intermittently. the contact took the vehicle to the dealer where he was informed that the vehicle's instrument panel needed to be replaced. the current mileage is 95,000. the failure mileage is 75,000. bw | |||
| 09/09/2010 | 167789 | ||
| Tl-the contact owns a 2000 mercedes benz s430. while the contact was driving approximately 45 mph, the air conditioner was in activation. suddenly, the air conditioner would not operate. the vehicle was taken to an authorized dealer where the technician informed that the failure was contributed to the blower motor regulator. the vehicle was repaired under the nhtsa campaign id number 04v227000 (electrical system: fuses and circuit breakers). the dealer refused to honor the remedy repair associated with the nhtsa campaign id number 00v141000 (equipment: electrical: air conditioner). the contact was advised that the recall did not include the replacement of the blower regulator. the air conditioner blower motor regulator had not been replaced at the time of the complaint. the failure mileage was approximately 167,789. js | |||
| 05/23/2010 | 85000 | ||
| Tl-the contact owns a 2000 mercedes benz s430.the contact stated the instrument panel has a fail. she stated when the door opens and the light comes on in the vehicle you cannot see the instrument panel. the vehicle was taken to the dealer and she was told they will not repair the failure. (she does not know why). she also contacted the manufacturer and was informed they will not repair the vehicle and that there is no recalls or warranty on the failure. the failure mileage was 85,000.....mw | |||
| 09/01/2009 | 199264 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) september 2009 air blower to heater and air conditioning quit working. mechanic replaced fuse. air blower worked for 2 days. returned november 2009 and was told air blower would need to be replaced. february 2010 automatic trunk locks quit working. now trunk lock only works with key, no longer automatic. march 2010 air blower replaced. worked one week, then began malfunctioning until it no longer works. march 2010 dash lights began to flicker, then entire dash went out. door locks no longer automatic, no indicators for speedometer, turn signals, temperature controls etc. mechanic checked and replaced fuse. no results. mechanic indicated that instrument cluster would need to be replaced. internet research resulted in identifying recall of instrument cluster for 2000 s series, but that my vin #[xxx] is not included in the recall. internet research reveals that all these malfunctions are common among the 2000 s series along with the instrument cluster malfunction and does appear to be closely related to the instrument cluster issue. mechanic indicated that he has replaced hundreds of the instrument clusters for specifically the s series, primarily year 2000 and has seen many of the issues with my s430 correlating to the instrument cluster malfunction. *tr | |||
| 10/07/2006 | 89400 | 1 | 04/10/2003 |
| The instrument cluster panel on my s500 2000 mercedes benz lost its lighting and then lost all its functions. mercedes has recalled 36,000 s500 2000 for this problem but my vehicle is not included in the recall. by their own admission, this problem constitutes a safety issue and costs approximately 2000 dollars to correct. i had to pay the money because my vehicle is not covered in the recall. obviously, it should be. i had the cluster replaced as it was unsafe to drive under the conditions. *nm | |||
| 10/15/2006 | 28000 | 1 | 12/12/1999 |
| My instrument cluster is flickering and i was told by mercedes west springfield i needed a new cluster at $1710. i searched online and found a recall for the exact same issue on newer s class cars like mine, and many complaints of non-action on older (2000-2002) cars on the part of mercedes. *nm | |||
| 06/29/2006 | 1 | 04/17/2004 | |
| Dt*: the contact stated that there was overheating with the air conditioner as related to recall #00v141000. the vehicle was taken to the dealers who determined that the blow motor and the regulator needed repairs however the problems were not related to the recall. the contact expressed the dealer did not check the vehicle's vin number to confirm the analysis. the manufacturer was also alerted who confirmed that the problem was not part of the recall. problems with the vehicle still persist. the dealer stated a blower motor was needed for the air condition. updated 07/25/06. *jb | |||
| 02/01/2006 | 1 | 10/17/2000 | |
| 2000 mercedes s500v steering wheel was replaced. upon inspection of vehicle mechanic determined that instrument cluster had been worked on before. *ts the vehicle was purchased with an odometer reading of 69 miles. when the consumer contacted the manufacturer he was told that he was not the original owner of the vehicle. the vehicle had been owned by another person for three months. the consumer was then told that warranty work had been performed on the vehicle and that at that time the mileage was 128 miles. a day later, more warranty work was done and the mileage was 220+ miles. a law suit has been filed. *nm updated 02/24/06. *jb | |||
| 09/10/2005 | 1 | ||
| Failure: 2000 mercedes s class instrument cluster failure. all electronic gauges, including mph, rpms, fuel gauge, heat sensor, etc., ceased working on approximately september 10, 2005, and have not worked since. i have called dealership and will be taking car in for service. i have also called mercedes directly. i have heard that this is a common problem with this make of car. i consider this is a safety issue. *nm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 12/16/2004 | 53000 | 1 | |
| Consumer received recall 04v227000 concerning blower motor fuse holder. consumer took vehicle and the notification to the dealer, who refused to service the vehicle. consumer later contacted the manufacturer and told his side of the story. manufacturer would not assist or aide consumer. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 02/15/2003 | |||
| I am happy to be alive today. my 2000 model s-430 mercedes suddenly stopped in the middle of an 8 lane expressway. the first car behind, and all others in same lane managed to stop after burning some rubber . the other seven lanes on my right and left continued regular speed in excess of 80 miles an hour. a considerable time later, someone managed to stop the right lane traffic , and with the help of few sarmaritans, they pushed my car to right side of the road. after the shock of the possibilty of getting hit, and waiting over 2 hours for a wrecker service to take me to rbm of atlanta, i felt i was most lucky to be alive today. by the way, you may want to know, this brand new, $ 80.000. 00 car in first year spent over 2 months in the shop for electronic defects of all sorts. to date , there have been at least 20 trips for the same electronic defect. if this is not a lemon , i want someone to tell me what lemon looks like. | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 08/31/2005 | 63201 | 1 | 02/23/2005 |
| 2000 s500 instrument cluster began to fail after 58,000 miles, total failure of illumination occurred at 63,000 miles. in addition to all gauge failure, most importantly the speedometer, in door trunk release failed as well as the keyless remote for the trunk failed. took vehicle to dealership, i was told by service that good thing this didn't go bad on a sl500, it would cost you $7,500.00. yours is only $2,000.00 dollars. diagnosed as an electronic failure to the instrument cluster. the consequences were a speeding ticket on 11/17/05, i ran out of gas on the side of a very busy highway, and was nearly hit by another motorist on october 1, 2005. *jb | |||
| 09/17/2004 | 64000 | 1 | 02/09/2003 |
| 2000 mercedes s-430 blower motor fuse failure with gauge cluster problem(all gauages got stuck with blower motor fuse explosion at same time, i had fixed the blower motor fuse that was covered by mb's recall, but not the gauge) mb dealer said that was just the gauge problem but that happened at same time when the fuse went out(i was driving at 60mph and suddenly, all gauge stopped and some light does not turn on anymore). i heard that gauge cluster problem is a really common issue on s class from the dealer and the gauge clusters are in back-order nationwide. untill dec. 2004 i guess there should be further investigation about this issue... this incident has great potential to an accident in certain situations.*ak | |||