Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 07V263000 | MERCEDES-BENZ USA, LLC. | V (Vehicle) | 19924 | 07/02/2007 | MFR | MERCEDES-BENZ USA, LLC. | 06/12/2007 | 06/25/2007 | ||||||||
| Defect Summary | On certain vehicles, corrosion may occur in the inner steel portions of the active body control's (abc) high pressure distribution hose due to extensive exposure to humidity causing deterioration of the hose. | |||||||||||||||
| Consequence Summary | This may result in abc hydraulic fluid leakage near the catalytic converter. leaking fluid may come in contact with hot engine components and lead to a possible fire. | |||||||||||||||
| Corrective Summary | Dealers will install new corrosion resistant abc high pressure distribution hose. the recall began on july 2, 2007. owners may contact mercedes-benz at 1-800-367-6372. | |||||||||||||||
| Notes | Mercedes-benz recall no. 207060002.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||||
| 02012005 | 02/01/2005 | 10012825 | The catalytic converter system may be susceptible to in-use damage to internal components under certain circumstances due to a production deficiency during the period when the vehicle was manufactured, resulting in the malfunction indicator | 03/31/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | ||||||
| PE03058 | MERCEDES-BENZ USA, LLC. | 12/17/2003 | 04/22/2004 | ENGINE CRANKSHAFT PULLEY FAILURE | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of engine crankshaft pulley harmonic balancer failure that could result in loss of power-steering assist.odi has received a total of 546 non-duplicative reports that allege engine crankshaft pulley harmonic balancer failure on all mercedes-benz vehicles using the subject component.the subject component failures are progressive in nature and only a small percentage of the complaints and warrant claims involved a failure that had progressed far enough to effect power steering performance (6 of 55 odi complaints reference increased steering effort).there have been no crashes or injuries related to the alleged defect.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see summary report attached for further detail. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 01/01/2008 | |||
| Tl-the contact owns a 2000 mercedes-benz s430. the contact stated that nhtsa campaign id 00v141000 (equipment:electrical:air conditioner) is the exact and precise problem that he was experiencing. the contact smelled a burning odor coming from his heater blower for approximately two years. the dealer was contacted and informed him that the recall did not apply to his vehicle. the vehicle has not been repaired. the failure mileage was unavailable. tb | |||
| 09/01/2009 | 199264 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) september 2009 air blower to heater and air conditioning quit working. mechanic replaced fuse. air blower worked for 2 days. returned november 2009 and was told air blower would need to be replaced. february 2010 automatic trunk locks quit working. now trunk lock only works with key, no longer automatic. march 2010 air blower replaced. worked one week, then began malfunctioning until it no longer works. march 2010 dash lights began to flicker, then entire dash went out. door locks no longer automatic, no indicators for speedometer, turn signals, temperature controls etc. mechanic checked and replaced fuse. no results. mechanic indicated that instrument cluster would need to be replaced. internet research resulted in identifying recall of instrument cluster for 2000 s series, but that my vin #[xxx] is not included in the recall. internet research reveals that all these malfunctions are common among the 2000 s series along with the instrument cluster malfunction and does appear to be closely related to the instrument cluster issue. mechanic indicated that he has replaced hundreds of the instrument clusters for specifically the s series, primarily year 2000 and has seen many of the issues with my s430 correlating to the instrument cluster malfunction. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/11/2008 | 112000 | ||
| Tl*the contact owns a 2000 mercedes benz s class. the contact stated that the accelerator pedal has a switch that controls the pedal and regulates the speed. if the switch fails to connect, the engine does not rev. if it falls short, the vehicle goes into full acceleration whether it is in reverse or park. when the switch failed while driving 30 mph, the engine accelerated to approximately 60 mph. the vehicle continued at maximum speed. the contact had to place both feet on the brake pedal to stop the vehicle. the vehicle skidded and the engine had to be shut off. the contact attempted to restart the vehicle, but the failure persisted. the vehicle was taken to the dealer and they stated that a diagnostic would cost $100 and $350 to repair the switch. the vin was unknown. the failure mileage was 112,000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 09/15/2002 | 46521 | ||
| My major concern is the failure of my accelerator to respond. this could have easily been a fatal accident. i was beginning to enter the interstate and the accelarator simply failed to respond. immediately got it to the shop and they replaced the pedal valve sender, pedal housing assembly,and input new codes for the pedal valve sensor. i was charged $361.03. apparently many of the s class cars have computer problems and i believe this model should be recalled to check pedal valve sensors and to install a saftey back up of some type. many people could have already been killed because of this potentially serious problem. the suspension problem centered around the airmatic system. 1st in the shop on sept. 6,2002 mileage 46,521. second malfunction march 21st. mileage 53,846. this is when they charged me. next occurrence april 3, 2003. mileage 54,150. the dealership eventually refunded $585.89 of those charges with no explanation how they arrived at that number. accelerator failed on january 6, 2003 mileage 51,934. i had to take my car to daytona beach, 30 miles away, 10 times in just over 10,000 miles. daytona beach has been very helpful but my attempts to deal with their corporate office have been meet with a condescending and uncooperative attitude. it is clear that their once terrific image of quality and customer satisfaction is a thing of the past. as information i have shared this information with the usa president of mercedes paul halata. i wrote him on april 3 and again on may 14 since i received no reply. he had a customer service rep. who answers the phone write me a terrible letter that had the wrong car and wrong vin. he was the same guy i called when the problems first began who did not return my calls. nevertheless, the accelerator issue is a serious issue, everything else is just the new way of doing business in america. | |||