Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
EXTERIOR LIGHTING - TAIL LIGHTS | |||||
PB 82-10-630 | 07/28/2008 | 10025845 | Mercedes benz: water in tail lamp housing on either right side or left side. *pe | 09/10/2008 |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
EXTERIOR LIGHTING | |||
08/01/2012 | 46000 | ||
Instrument cluster failure. all lighting for instrument dark/unreadable (speedometer,tach,odometer,fuel,temp,turn signal etc). taken to dealer and i paid for rebuild to unit. identical failure occured again after approx 3 months. | |||
08/01/2012 | 130000 | ||
The instrument cluster issue i am eperiencing began approximately july, 2012. initially, the dashboard lights would flicker briefly and then illuminate again. subsequent to the frequent flickering incidents, the cluster lighting didn't illumiate at all, with the exception of the small diagnostic viewer. currently, all lighting, gauges, and any diagnostic instruments, including the control buttons located on the steering wheel do not function. in addition to the forementioned, the headlights now constantly illuminate and the turn signal is completely silent and not visible from the instrument panel. i immediately inquired with a certified mercedez benz technician regarding the lighting cluster and control issue and through that inquiry was made aware of the vehicle recall related to the instrument cluster. with that said, i called the local mercedez benz dealership service department and provided the vin number; and the service representative referred me to mercedes benz corporate; i provided the vin nember again, and was then told i didn't respond to the recall notification. the facts are contrary to that assertion; because if i had received the recall notification i would have acted upon the request. currently the automobile has no lights and cannot be driven at night, nor am i aware if there is gasoline in the automobile. i have contacted mercedes benz corporation for assistance, who have completely excused themselves of this very serious problem. your assistance to this very important matter is very much appreciated. |