Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/07/2009 | 74000 | 1 | |
| I cannot believe that there is not or will not be a recall on the suspension issue. i too had the fate of my car collapsing on my way home from work-which is 35 miles away-it happened. on the dash it stated in bid bold letters airmatic car too low. i pulled over and stepped out-my heart felt like it was going to come through my chest. everyone in that situation understands just how i felt at that time. the front of the car was completely covering half of the front tires-if i turned the wheel it would have scraped the fenders. i left the car there overnite. the next day {sunday} my partner's brother -who is a mechanic-went to retrieve my car not being familiarized with the mercedes brand he started the car and pushed every button on the dash-he called me telling me the car was fine it was fine. he drove my car to my home-much to my puzzlement. the car looked normal. the next day on monday i started the car and on the dash in big red letters airmatic . though the car looked fine i saw on closer inspection that one side in front was sagging lower, to sum this up-got the car to the dealer and was told the air was leaking out of the bags in the front suspension.that cost $1,000 to repair-i think its cheaper to pay that than the alternative. as i write i am furious yes- i have another appointment this coming monday for my srs system. this is the second time. this time it has to do with the front passenger seat and the etr-they state there is a fault. i have to pay $540.00 to have a safe car? this is the second time the srs light has come on-sounds kind of like the first time it happened too-only that was covered under warranty. i have 74,000 miles on this car. whats going to happen next? mercedes submitted a video showing an s class with a collapsed suspension showing that it was fit to be on the road along with other cars-people what are you thinking?this is supposed to be one of the safest cars on the road! that's why we bought it .and about the srs light? *tr | |||
| 08/26/2004 | 3 | 08/08/2003 | |
| The air bags are deploying. so far no injuries. the air bags have deployed on two service techs. and one tow truck driver. deployment is do to a defect. the car is an slk 320. *ak | |||
| AIR BAGS - FRONTAL | |||
| 04/27/2010 | 61499 | ||
| Air bag-drivers side, steering wheel. i recently became aware of your site and thought it appropriate to inform you of this issue. the airbag warning light came on and the dealer cleared the fault code. this lasted one week and then the warning reappeared. they did not know if this condition would result in a deployment whether warranted or not. it seemed to us that it was unsafe to drive regardless. then, despite the 7 year ,100,000 mile warranty, they said air bags are not covered. we then incurred an expense of $1,841 to replace the entire unit. it seemed the manufacturer tried to avoid any and all complaints about air bags being problemmatic. | |||