Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/28/2009 | 61000 | 1 | |
| My car is having electrical malfunctions. the interior lights inside my car are malfunctioning. the lights on my dashboard are malfunctioning. i can't see how fast i'm driving because i can't see the speedometer. this is very unsafe for me. when the electrical malfunctions occur, nothing electrical, lights, seats work in the car. *tr | |||
| 06/17/2006 | 3 | ||
| My 2003 mercedes s500 has twice electronically self-closed it's trunk on two separate users, on two separate occasions. this vehicle has been taken to two separate mercedes dealers for the problem. one of those dealers replaced a number of parts. despite doing so, the second occurrence (last night), left my other half in tears, pain, with a recess in her head and a headache. the electronic trunk lid has had instances where it does not open all the way, does not close all the way, or a combination of the two. then there is the more serious and i believe potentially life treating, unprovoked, unexplained and as yet un fixed electronic closing that has twice occurred when putting in or removing goods from the trunk. i would find it hard to believe that i am the only owner who has had such a problem. the metal trunk lid comes down with force striking directly on the top of an adults head. it is unknown what it would do to a non-adult. i have spoken to a representative for mercedes who states to her knowledge there is no problem and that they would be happy to get the car in and attempt to fix it, but can not guarantee they can. the first time it occurred, it hit me and nearly knocked me out. after bringing the car in i assumed it was fixed, however, after last night, it clearly is not. though i can not make it perform upon command, i have no reason to believe it will not occur again. *jb | |||
| 09/27/2005 | 55000 | 2 | 01/07/2004 |
| I was driving on a highway when car just stopped. i had to get out of the car and push it for it to start again. after 500 it stopped again and had to be towed away. *jb | |||
| 12/09/2002 | 127 | 11 | 11/16/2002 |
| This auto's command (communications) system (radio/cass/cell phone/navigation system) has failed, intermittantly eleven times over the past 2 years. since i purchased this auto for monthly trips between maine and georgia, i really need safe and consistent communications and navigation systems to operate properly. i've now lost faith in the safe operation of this vehicle; purchased expressly for safe, long distance, all-weather, & dependable trips of 2,600 miles each month. while the factory has attempted to repair/replace the command system ten times, it has now failed for the eleventh time! this problem has been additionally documented in the past three issues of the star: mercedes benz owners club magazine. *ak | |||
| 07/26/2003 | 3000 | 1 | 01/23/2003 |
| Re: 2003 s600 wdbng76j63a338722 my relatively new (3000 miles) s600 has a persistent problem with the new v12 engine that has now developed into a serious safety risk for the driver. my car has been in service more than 4 times for this problem - it has been escalated to the tech center by my dealer - it has not ever been fixed. the spark plugs are regularly fouled by misfiring cylinders (1,2,7,8) - the dealer says it may be a software problem that mbusa has failed to fix..and now - when driven at speed over relatively modest bumps - the car totally dies and all power is gone...the srs light comes on for a moment but all steering on the car is gone and (if you are not killed in the meantime) you need to steer the car manually to the side of the road as it coasts to a stop. this is a deadly driving hazard - mbusa is aware of this problem and permitting it to continue...you have failed to respond to my prior written materials including those contained in your own surveys to me...the car is a lemon and i want a new car or we will begin suit as well as state and federal lemon and fraud proceedings ..we will also file a demand with nhtsa that an immediate recall be required of mbusa on all s6oo cars with this engine... note this cylinder problem began to appear at 700 miles&.in march, 2003 it happened again in april, 2003 at 1000 miles it has continued to occur and has never been fixed&. in the meantime, the new problem of the power failing entirely has been happening for about 10 days howard a. tullman 847-448-2310. *ak | |||