Mercedes Benz S500 2000
Model S500 made in 2000 by Mercedes Benz got 23 consumer complains. Consumer complaints with reference, among others things, to electrical system, exterior lighting and structure.
Model 2000
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/10/2013 | 90500 | ||
| My 2000 mercedes benz s500's instrument cluster went out on a family trip on 3/10/13. i changed the 5a fuse that controls the trunk and instrument cluster, just to have it blow out again. the trunk will not open, the parktronics will not function, and the instrument cluster is completely out. i have read on the benzworld.org site that this is a known issue to mbusa though only a select number of vin's are included in the recall of the instrument cluster. of course, my vin looks to not be included in the original recall. we would like our vehicle to be included in the recall. i have the same problem with the same part for the same model and year that other cars are being repaired for free, but my car is excluded because its vin range is statistically not in the same narrow vin range corresponding to the original complaint? this seems very exclusionary given my car is the same model and year and the part is the same and there is no basis to exclude it. i am requesting nhtsa to widen the recall range to be fair to all owners of the same model and year where some are being recalled and some not. if the failed clusters were from different manufacturers that would be one thing, but to exclude cars due to vin range corresponding to the original 7 cars as part of the complaint is very lop sided. i request you to please widen the recall. | |||
| 03/01/2013 | 38000 | ||
| Tl* the contact owns a 2000 mercedes benz s500. the contact stated that the instrumental panel malfunctioned and failed to display current speed along with other statuses. the vehicle was taken to the dealer where the contact was informed that the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileage was approximately 38,000. | |||
| 03/01/2013 | 38000 | ||
| Tl-the contact owns a 2000 mercedes benz s500. the contact stated that the instrumental panel malfunctioned and failed to display current speed along with other statuses. the vehicle was taken to the dealer where the contact was informed that the instrument cluster needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileage was approximately 38,000. mah | |||
| 03/01/2013 | 38000 | ||
| Tl-the contact owns a 2000 mercedes benz s500. the contact stated that the instrumental panel malfunctioned and he was unable to view his speedometer along with other gauges. the vehicle was taken to the dealer. after diagnosis they advised him that he needed to replace the instrumental cluster. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileage were approximately 38,000. tb | |||
| 02/08/2013 | 117000 | ||
| Situation first started over the summer time when i was driving from bellingham to seattle for work and i got into the car, but the a/c didn't even work. i had to have the windows rolled down. i tried everything from economy mode, automatic, regular air, etc. once i hit 10 miles away from my destination, all of the sudden, the air came back on. it worked the rest of the day and the next day. then 2 days later and it stopped working again, but came back on a few days later or later that day. this same problem kept going on until about late october 2012. in late october, the whole system stopped working completely (defroster, a/c, and heater). no air came out whatsoever and was completely dead. i had my dad do some work on the passenger side and some water came drained out and let it dry for a while, then it started working again, but then a week after that, it stopped working again. we tried fixing it and still nothing is working. then on february 8th, 2013, i came back from tokyo and got into my car at the airport, and the nothing had changed. later that night, i got into my car, and nothing on the dashboard was working. no lights, no spedometer, no temperature, no time, no rpm indicator. nothing. problem still is happening. then the following day, the trunk would not open at all automatically. no keyless way and no door latch. i had to use my physical metal key to get it open, but then i did that and all the windows and sunroof opened up too. | |||
| 09/06/2012 | 150000 | ||
| Tl- the contact owns a 2000 mercedes benz s500. the contact stated that the instrument panel failed. the vehicle was not taken to a dealer for inspection or repairs. the manufacturer was notified and stated that the vehicle was no longer under warranty. the failure mileage was 150,000. kmj | |||
| 09/06/2012 | 150000 | ||
| Tl- the contact owns a 2000 mercedes benz s500. the contact stated that while driving the vehicle, the instrument panel failed. the vehicle was not taken to a dealer for inspection. the vehicle was not repaired. the manufacturer was notified and they stated the vehicle was out of warranty. the failure mileage was 150,000. ap | |||
| EXTERIOR LIGHTING | |||
| 07/13/2012 | 83000 | ||
| Tl- the contact owns a 2000 mercedes benz s500 (n/a). while driving approximately 55 mph, the instrument panel lights stopped functioning. the contact referenced nhtsa campaign id number: 06v028000 (interior lighting) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 83,000. k mj | |||
| STRUCTURE - BODY | |||
| 08/02/2010 | 100000 | 1 | |
| Driver side bottom carriage and up/paint is peeling and rusting. *tr | |||
| 08/02/2010 | 100000 | ||
| Driver side bottom carriage and up/paint is peeling and rusting | |||