Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 2006110005 | 08/01/2008 | 10021246 | Install software for navigation system. *kb updated 3/5/09. *pe | 03/26/2007 | |
| 2006080001 | 08/01/2006 | 10021244 | Install software for navigation system. *kb | 03/26/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/27/2011 | 60000 | ||
| Vehicle is stopped at traffic light with driver's foot on brake. engine revs up for a moment and vehicle lurches forward. happened at two stops at lights within a few minutes. | |||
| 10/20/2010 | 61000 | ||
| The vehicle shuts off for a second the esp and abs lights would come on, the steering wheel of the vehicle would get stiff, the brakes get stiff the headlights and interior lights would go off, and the command center would reboot. it seems like the vehicle is experiencing a brief electrical failure. i have been complaining of this problem since i purchased the vehicle as a certified preowned vehicle. the first time i took the vehicle to the dealership the replaced the steering control module and the problem persisted. i notified them of the reoccurring problem again and the claimed the where not able to find any faults. i set up a camera in the vehicle and videotaped the problem occurring and the finally took the vehicle for an extended test drive and replaced the central gateway which did not solve the problem. i contacted mbusa customer service to notify them of the safety concerns regarding the vehicle and that i was still experiencing the same problem and i was brushed off saying the were sorry and there is nothing they can do about the problem. this is a problem that could potentially lead to a fatal incident because it involves the vehicle cutting of for a brief second and causing many component not to function during that second and the vehicle is not intended to function in this manner. mercedes is not doing their due diligence to investigate and correct the problem besides the basic diagnostics that do not yield an error code. i will gladly furnish the video tape which is evidence the issue occurs. | |||