Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/17/2010 | 94050 | ||
| The automatically dimming interior rear view mirror has leaked part of liquid crystal fluid, severely distorting the reflected image. in addition, since the mirror does not have ant manual adjustment for day/night selection, any bright lights from behind tend to blind or at least interfere with the proper vision. this defect should be considered a safety issue.the manufacturer's quote to correct this defect is in excess of $300 for parts and labor. the same defect has been reported widely in various user groups and forums. in the past the mirror's manufacturer, magna donnelly corporation of holland, mi did provide free replacements under an extended warranty, but since early 2008 has discontinued to honor this practice without explanation. as this is a quality issue with potentially serious safety consequences, i request the manufacturer of the vehicle, mercedes benz, to recall the affected vehicles and replace the defective mirrors. according to many owners, the auto dimming exterior mirrors also frequently suffer the same failures. | |||
| 03/01/2009 | 22000 | 1 | |
| Inside rearview mirror fades, blotched, fogged. description: the inside rear view mirror in my 2001 mercedes-benz slk 320 (r170 model) is an electro chromic self-dimming mirror that has no manual backup. the mirror contained a fluid which leaked out causing the self-dimming mirror to fail to provide dimming against rear approaching headlights resulting in the driver to either be blinded or to have to turn the mirror away which greatly eliminates rear view capability in the interior. there are many documented cases of these mirrors failing in various makes and models as a result of usually from the internal fluid leaking. in a vehicle owner forum, others have posted that they contacted the oem mirror makermagna donnelly , who refused to take ownership of the problem. the oem advice was to purchase another mirror at approximately $200, and pay for installation, which was approximately $100 from the dealership. about a year ago, there is documentation that magna donnelly was replacing these mirrors for free but stopped for unknown reasons. *tr | |||
| 10/15/2008 | 65000 | 1 | |
| Year, make, model: 2001, mercedes benz, 170 failure mileage: 65000 the inside rear view mirror in my 2001 mercedes-benz slk 320 (r170 model) is an electro chromic self-dimming mirror that has no manual backup. the mirror contained a fluid which leaked out causing the self-dimming mirror to fail to provide dimming against rear approaching headlights resulting in the driver to either be blinded or to have to turn the mirror away which greatly eliminates rear view capability in the interior. there are many documented cases of these mirrors failing in various makes and models as a result of usually from the internal fluid leaking. *tr | |||
| 12/06/2008 | 1 | ||
| Vehicle type is 2001 mercedes benz slk320 (r170 model). the inside rear view mirror is an electrochromic self dimming mirror that has no manual backup. the mirrors fail losing their ability to provide dimming against rear approaching headlights causing the driver to either be blinded or to have to turn the mirror up and have no rear view capability. i know of many documented cases of these mirrors failing including my own. some fail by just quitting working while others leak the internal fluid. *tr | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 08/01/2006 | 15000 | 1 | 03/01/2001 |
| 5 year old car with 15,000 miles (sunny day driver). rear view mirror has the auto tinting feature. the liquid tint bled between the layers of glass causing difficulties seeing the rear. dangerous driving condition. *tr | |||