Mercedes E320
Model E320 made by Mercedes got 29 consumer complains. Consumer complaints with reference, among others things, to air bags, electrical system and engine and engine cooling. The car has one 3.2 engine.
Model 1998
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 3.2 | 6 | Lockup/automatic, 5 gears | R | 20/26/22 | 22.1/33.4/26.0689 | Premium | 956 | MIDSIZE CARS | |
| 3.2 | 6 | Lockup/automatic, 5 gears | R | 21/29/24 | 23.2/36.6/27.7763 | Premium | 876 | MIDSIZE CARS | |
| 3.2 | 6 | Lockup/automatic, 5 gears | R | 20/26/22 | 21.7/32.8/25.5983 | Premium | 956 | MIDSIZE STATION WAGONS | |
| 3.2 | 6 | Lockup/automatic, 5 gears | R | 20/27/23 | 22.2/34.3/26.3892 | Premium | 914 | MIDSIZE STATION WAGONS |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/09/2008 | 103000 | 1 | 05/23/2004 |
| Tl*the contact owns a 1998 mercedes e320. while driving approximately 15 mph, the contact crashed into a tree on the front driver side of her vehicle. the vehicle was completely destroyed and none of the air bags deployed. there were no air bag failures prior to the crash. the contact was severely injured and has pictures of herself as well as the vehicle. the local dealer did not provide any assistance. she is currently in the process of notifying the manufacturer. the powertrain was unknown. the failure and current mileages were 103,000. | |||
| ELECTRICAL SYSTEM | |||
| 10/07/2003 | 5000 | 1 | 12/01/1997 |
| 1998 mercedes e320 at different times, the driver and passenger doors locked by themselves while the vehicle was running. in june of 2003 the consumer heard a loud noise from the engine, the vehicle was taken to a mechanic, who immediately diagnosed the problem as the crankshaft dampner which was in pieces, the rubber drive belt damaged the engine front cover and engine oil pan. in september 2003 the doors unlocked by themselves while the consumer driving and was unable to lock them manually, also when the consumer turned the vehicle off the windows rolled down by themselves and the doors locked by themselves. the rubber gaskets around the front head lights leaked water, the dash lights burned out constantly, the engine light illuminated constantly and the vehicle burned a quart of oil per month, the air condition was rebuilt twice, the starter failed and the vehicle did not shift properly. *jb *nlm | |||
| ENGINE AND ENGINE COOLING | |||
| 10/11/2002 | 67000 | 1 | 09/01/1997 |
| The consumer states that the harmonic balancer broke causing damages. ts the consumer states that when the harmonic balance flew apart, it had taken off the front cover of the motor and the oil pan. the dealer told the consumer that this was a faulty part. scc | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/23/2003 | 67000 | 2 | |
| The harmonic balance, located in the crankshaft, failed and caused internal engine damage. also, sun roof frame was fractured. *ak | |||
| 10/07/2003 | 5000 | 1 | 12/01/1997 |
| 1998 mercedes e320 at different times, the driver and passenger doors locked by themselves while the vehicle was running. in june of 2003 the consumer heard a loud noise from the engine, the vehicle was taken to a mechanic, who immediately diagnosed the problem as the crankshaft dampner which was in pieces, the rubber drive belt damaged the engine front cover and engine oil pan. in september 2003 the doors unlocked by themselves while the consumer driving and was unable to lock them manually, also when the consumer turned the vehicle off the windows rolled down by themselves and the doors locked by themselves. the rubber gaskets around the front head lights leaked water, the dash lights burned out constantly, the engine light illuminated constantly and the vehicle burned a quart of oil per month, the air condition was rebuilt twice, the starter failed and the vehicle did not shift properly. *jb *nlm | |||
| 58000 | 1 | ||
| Consumer called complaining about having problem with engine shuting off. consumer was driving on the highway when the vehicle shut off leaving the consumer with no power steering or brake power. manufacturer was contacted, and stated that there was no problems with the vehicle. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 05/28/1999 | 3 | ||
| Car has stalled 3 times.engine check light came on. *ak | |||
| 05/28/1999 | 3 | ||
| Car has stalled 3 times. engine light came on. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 12/26/2003 | 89000 | 1 | |
| While driving the engine's crankshaft pulley broke. as a result the power steering failed, which caused the driver to lose control of the vehicle. no report of impact. please provide additional information. *jb | |||
| 08/18/2002 | 78624 | 1 | |
| Harmonic balancer failed on my 1998,mercedes benz the drivebelt shread,and an oil leak in the timing chain cover.*ak | |||
| EQUIPMENT | |||
| 02/01/1998 | 1 | 01/30/1998 | |
| 3rd row seat folding cup holder failed. *tt | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 10/07/2003 | 5000 | 1 | 12/01/1997 |
| 1998 mercedes e320 at different times, the driver and passenger doors locked by themselves while the vehicle was running. in june of 2003 the consumer heard a loud noise from the engine, the vehicle was taken to a mechanic, who immediately diagnosed the problem as the crankshaft dampner which was in pieces, the rubber drive belt damaged the engine front cover and engine oil pan. in september 2003 the doors unlocked by themselves while the consumer driving and was unable to lock them manually, also when the consumer turned the vehicle off the windows rolled down by themselves and the doors locked by themselves. the rubber gaskets around the front head lights leaked water, the dash lights burned out constantly, the engine light illuminated constantly and the vehicle burned a quart of oil per month, the air condition was rebuilt twice, the starter failed and the vehicle did not shift properly. *jb *nlm | |||
| 1 | 03/01/1998 | ||
| A/c motor vaccum failure caused low pitch noise when a/c turned off. yh | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 1 | 01/08/1998 | ||
| Radio is not working. yh | |||
| EXTERIOR LIGHTING - FOG LIGHTS | |||
| 10/21/1998 | 1 | 04/18/1998 | |
| Fog light/lamp failed. yh | |||
| EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||
| 10/07/2003 | 5000 | 1 | 12/01/1997 |
| 1998 mercedes e320 at different times, the driver and passenger doors locked by themselves while the vehicle was running. in june of 2003 the consumer heard a loud noise from the engine, the vehicle was taken to a mechanic, who immediately diagnosed the problem as the crankshaft dampner which was in pieces, the rubber drive belt damaged the engine front cover and engine oil pan. in september 2003 the doors unlocked by themselves while the consumer driving and was unable to lock them manually, also when the consumer turned the vehicle off the windows rolled down by themselves and the doors locked by themselves. the rubber gaskets around the front head lights leaked water, the dash lights burned out constantly, the engine light illuminated constantly and the vehicle burned a quart of oil per month, the air condition was rebuilt twice, the starter failed and the vehicle did not shift properly. *jb *nlm | |||
| OTHER | |||
| 10/11/2002 | 09/01/2097 | ||
| More cars with same problem: i found a forum on line where additional mercedes owners have had the same scary incident. here is the forum location: mbworld. orgforums i ran a search on harmonic balancers and found some interesting comments. in addtion, it is my understanding that the manufacture of the balancer makes these for several makes and models. - scary dt | |||
| 05/28/1999 | 3 | ||
| Car has stalled 3 times.engine check light came on. *ak | |||
| 05/28/1999 | 3 | ||
| Car has stalled 3 times. engine light came on. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/07/2003 | 5000 | 1 | 12/01/1997 |
| 1998 mercedes e320 at different times, the driver and passenger doors locked by themselves while the vehicle was running. in june of 2003 the consumer heard a loud noise from the engine, the vehicle was taken to a mechanic, who immediately diagnosed the problem as the crankshaft dampner which was in pieces, the rubber drive belt damaged the engine front cover and engine oil pan. in september 2003 the doors unlocked by themselves while the consumer driving and was unable to lock them manually, also when the consumer turned the vehicle off the windows rolled down by themselves and the doors locked by themselves. the rubber gaskets around the front head lights leaked water, the dash lights burned out constantly, the engine light illuminated constantly and the vehicle burned a quart of oil per month, the air condition was rebuilt twice, the starter failed and the vehicle did not shift properly. *jb *nlm | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 10/01/1998 | 1 | 05/01/1998 | |
| Transmission leaking. mjs | |||
| STEERING | |||
| 1 | 03/01/1998 | ||
| Defect in front end design causes steering problem when turing a sharp corner. yh | |||
| STRUCTURE - BODY - DOOR | |||
| 07/25/2000 | 1 | 06/01/2000 | |
| The rear left door opened on impact. the car was hit mostly on the driver's door towards the center column and the rear door opened. my 5-year-old son was sitting next to that door and could have been ejected from the car. | |||
| TIRES | |||
| 04/12/2004 | 14000 | 2 | 11/28/1997 |
| Consumer experienced a left front tire blow out 18 months after purchase. the dealer replaced the tire and no cost to the consumer. the next time the right front tire blew. the blow out was between the tire tread and the rim. *la the dealer determined that the second tire blowout was caused by a small puncture which allow air to slowly leak from the tire. *nm | |||
| TIRES - SIDEWALL | |||
| 09/27/2005 | 1 | ||
| Consumer bridgestone turanza ls-h sidewall failed while driving 60+ miles. *ts the consumer would like to be reimbursed for the damages sustained to the rear passenger quarter panel, wheel and related expenses. *nm | |||
| VEHICLE SPEED CONTROL | |||
| 07/01/1998 | 1500 | 1 | |
| Mercedes e-320 1998, sudden acceleration, ref. odi 10113529. *bf the consumer experienced sudden acceleration, jumping the curb and crashed into a wooden fence. prior to this incident, the consumer experienced irregular speed. the consumers foot was on the brakes the entire time. mercedes found no problem. *sc | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/01/1998 | 1 | 05/01/1998 | |
| Power window motor failed. mjs | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 10/01/1998 | 1 | 11/01/1997 | |
| Side mirror failed. yh | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 10/23/2003 | 67000 | 2 | |
| The harmonic balance, located in the crankshaft, failed and caused internal engine damage. also, sun roof frame was fractured. *ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AL | BIRMINGHAM | 35244 | CROWN AUTOMOBILE | 800-476-0659 |
| IL | CARBONDALE | FOLY SURTZER | ||
| IL | LINCOLNSHIRE | LOEBER MOTORS | ||
| VA | FAIRFAX | HBL MERCEDES | 703-893-3520 |