Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
01V230000FORD MOTOR COMPANYfrom 12/06/1997 to 05/31/1998V (Vehicle)34296208/29/2001ODIFORD MOTOR COMPANY07/09/200107/13/2001
Defect SummaryOn certain my 1996-1998 passenger vehicles built at the kansas city, cuautitlan assembly plants or on my 1999 passenger vehcles built at the automotive alliance international assembly plants, the rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector. the damage could, over time, cause increased resistance in the connector and, due to subsequent terminal relaxation, result in an open circuit condition.
Consequence SummaryThe open circuit could lead to electrical arcing that could melt the connector housing material creasing the potential for a fire.
Corrective SummaryDealers will install a new heater blower resistor and a new wire jumper harness. owner notification began august 29, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
NotesFord recall no.01s22.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
ELECTRICAL SYSTEM - BATTERY - CABLES
01V031000FORD MOTOR COMPANYfrom 12/06/1997 to 09/18/2000V (Vehicle)12000003/22/2001MFRFORD MOTOR COMPANY02/06/200102/09/2001
Defect SummaryVehicle description: passenger vehicles equipped with 2.5l v6 engines. the battery cable was misrouted and its attachment to the alternator cable was under-torqued. if misrouted, the cable could contact the power steering line and the insulation could wear, resulting in an electrical short.
Consequence SummaryThe short could potentially result in a fire, stalling, or a no-start condition.
Corrective SummaryDealers will inspect the battery cable to the alternator for damage and, if it is damaged, will replace the cable. additionally, the routing of the cable will be corrected, as necessary, and a routing clip will be added. also the torque on the alternator attachment of the cable will be checked and, as required, will be tightened to specification. owner notification began march 22, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
04151608/09/200410011161Malfunction indicator lamp (mil) illuminated with diagnostic trouble code(s) p0420 and/or p0430. *tt01/06/2005
0410405/21/200410008993Malfunction indicator lamp illuminated with diagnostic trouble code p0420 and/or p0430/ 2.5l engine only. *tt09/07/2004
0320310/13/2003039810004886Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt01/14/2004
0318109/15/200310004027Remote keyless entry (rke) - service tips. *tt11/14/2003
013502/19/2001619149Some vehicles not equipped with side airbags may exhibit a condition where the airbag warning lamp is illuminated with diagnostic trouble codes (dtcs) u2017 and / or u2018. *tt05/16/2001
0025612/11/2000616823Some vehicles equipped with a v6 engine may exhibit a flickering condition of the headlamp, instrument cluster, radio, and interior lights during engine start-up and may continue during the first several minutes of engine idle.03/13/2001
470508/01/1998615244Some vehicles may experience a concern of an intermittent no crank, no start by inadequate mating of connector c1936 or an under-torqued starter solenoid wire at c973a and c973b. *tt01/10/2001
9824612/07/1998604059Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc03/16/1999
ELECTRICAL SYSTEM - BATTERY
1583004/01/2002637575Battery lamp on, however the charging system is functioning properly. *tt12/03/2002
024503/04/2002636065Information regarding discharged battery charging service tips and guidelines. *tt11/05/2002
1393603/01/2000612930Some vehicles may exhibit the battery warning lamp illuminating due to fuse 2 or 7 blowing. *tt06/14/2000
826203/01/2000612693Some vehicles may exhibit the battery warning lamp illuminating due to fuse 2 or 7 blowing. *tt06/12/2000
98269204/01/1998603580Some vehicles may exhibit a discharged battery. *yc02/25/1999
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
821802/01/2000612417Experiencing the battery warning lamp illuminating due to fuse 2 blowing intermittently. *tt06/08/2000
ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER
016204/02/2001619266Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt05/22/2001
520812/01/1998615340Information on vehicles with the active anti-theft system. *tt01/13/2001
99-619805/01/1999607015Some customers may complain that the perimeter alarm system activates when the ignition key is turned to start. *tt11/03/2000
1217211/01/1998613222For all 1999 cougar with active anti-theft system, disregard central security module (csm) diagnotic trouble codes (dtc). *mjs06/19/2000
1262103/01/1999605341Subject regarding ignition lock service replacement. *tt06/08/1999
ELECTRICAL SYSTEM - IGNITION - MODULE
1582804/01/2002637571Some vehicles may exhibit diagnostic trouble code b1213, b1342, b1601, b2431. *tt12/03/2002
994903/08/1999604765Conditions with diagnostic trouble code (dtc) p0460 stored in continuous memory without any driveability concerns. *tt05/12/1999
ELECTRICAL SYSTEM - IGNITION - SWITCH
98211411/01/1998603677Condition with high effort ignition key insertion/ removal and /or key chimes sound with door open and ignition key removed. *yc03/01/1999
ELECTRICAL SYSTEM - STARTER ASSEMBLY
690609/01/19996090218Exhibiting a starter grinding noise and / or lack of starter drive engagement. *tt03/10/2000
991313708/01/1999609049Concerns with 2.5l engine equipped vehicles and cd4e transaxle exhibiting a starter grinding noise and / or lack of starter drive engagement. *tt12/07/1999
ELECTRICAL SYSTEM - WIRING
9922210/18/19996089681Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt02/11/2000
1281406/01/1999606891Information on checking wire harness at the right front passenger anchor rail to floor pan. *tt09/07/1999
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
9917802/23/1999607648On some vehicles, a diagnostic trouble code (dtc) p0325 (knock sensor circuit malfunction) may appear during koer, but further testing determines the knock sensor to be satisfactory. *tt10/04/1999
1290806/01/1999606938Information on diagnosing the ambient temperature display. *tt09/08/1999

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA01001FORD MOTOR COMPANY01/05/200107/31/2001BLOWER SWITCH/RESISTOR OR WIRING HARNESS01V230000
 A
EA01001FORD MOTOR COMPANY01/05/200107/31/2001BLOWER SWITCH/RESISTOR OR WIRING HARNESS01I009000
 A

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/19/20011
 Bought car at dealer on 02/05/01 since then i've had to repair car on too many occasions. here some of the repairs i've had to do on this car ever since i bought it. on 3/01: brakes, 10/01: dealership replaced battery and performed a recall,12/01: dealership replaced alternator, 05/02: brake pads, 04/04: water pump belt, 09/04: replaced batter, 10/11/04: replaced alternator and belt, 10/14/04: replaced positive battery terminal, 12/04: replaced radio, 02/06: replaced motor mount, 01/07:replaced battery, 02/07: replaced strut, 02/08: replaced shock absorber, 10/08: replaced battery, 04/09: replaced bearing, transmission & anchor engine mount and don't have the date but also had to replace the windshield wiper motor. these repairs are what i have in receipts yet for example i have replaced the motor mounts more than once. currently the following areas of my vehicle do not function: the horn no longer works, cruise control is not functioning, the air conditioner no longer heats, & the brake light of my vehicle remained lit when the vehicle was on and now have failed to turn out (lamp socket is burnt). *tr
02/24/2009702631
 Recall id#8389 (feb 06, 2001) electrical system, battery cables. 1999 mercury cougar 2.5l v6 (70263 miles). just picked up car after paying $3500 in repairs for headgasket, etc. mechanic mentioned a bearing in the alternator is going and should be replaced soon. that would be the third alternator in this car. i am the original owner, vehicle purchased april 17, 2000. alternator #1 jan 15, 2003 (21672 miles) - covered by warranty (vehicle broke down on interstate). alternator #2 car again died on the interstate with no warning, no idiot lights. 09/20/2005 (47,791 miles). paid for myself. now, 2/24/09 (70,263 miles) need another new alternator! help!! how do i get this covered, i just got laid off, just paid $3500.00 in other repairs and cannot believe i need another alternator! *tr
10/24/20081456001
 I have owned my 99 cougar for 7 years now i bought it used and everything worked fine the first year but late within the last 3 years i have changed the alternator 3 times starter 4 times and the battery 3 times just recently my car refused to start so i figured it was the starter cause every fall and winter one of the 3 mentioned goes out well i replaced the starter and it wont start now i checked the battery and that is good i also checked the cables and they are good , and just today i found a few recalls on my car online so i went to the ford website to see if the recalls where listed but they are not . does that mean the previous owner did the recalls ? and if so why is the same problem occurring and what can the dealership do or will do ? what recourse do i have if the dealership refuses to fix my car under the recall? *tr
09/04/200855000
 Tl*the contact owns a 1999 mercury cougar. on september 4, 2008, while driving approximately 65 mph, the interior and exterior lights began flickering on and off. the following week, the contact replaced the battery, but the failure persisted. the dealer performed a diagnostic and stated that the battery cable was defective. the manufacturer stated that his vin was not included in nhtsa campaign id number 01v031000 (electrical system:battery). the vehicle has not been repaired. the vin was unknown. the current and failure mileages were 55,000.
03/15/2008807/01/1999
 I am the original owner of a 1999 mercury cougar automatic v6. i have never been in an accident with the vehicle, but continue to have mechanical problems. like other 1999
10/02/200669000111/26/1999
 I also own a 99 cougar and have had nothing but issues, but i love the way the car drives when it works correctly. i have also replaced the alternator and it's also on its 5th window motor, which still does not work correctly. i have replaced almost every sensor possible, too. of course when i have questioned mercury on these issues, they claim that it's not a common problem with the cougars. i have heard from others on the tire issues, but luckily mine has not had any issues with tires. the newest issue with mine is the headlamps. i was in some heavy rain water in the beginning of oct. 2006 and they leaked and had puddles inside of them. i took it to be serviced by mercury and i have not had my car back for 3.5 months! in talking with ford i have found out that they have not made any headlamps for the 99 cougar since jan. 2006 and they are on a nation wide backorder. to make a long story short, i am hoping that ford will make things right for not stocking headlamps and putting me without a car for the past 3.5 months. *nm
06/08/2006204/22/2002
 1. car began to lose power and the steering wheel began to lock up and lights began flickering on the dash. 2. the car stalled in the fast lane on a busy freeway. the consequence was a small truck rear-ended the back of the car and it was totaled. one person had busted lip in truck and one in the car had busted forehead and blackened eyes with back injuries and the other one had back and stomach extreme pains and legs. 3. nothing could be done at this point-the car always had problems. too bad, i was not aware of all of the recalls--maybe that would not have helped either. *nm
06/01/20061506/01/1999
 I would like to complain about my cougar. i cannot pass the il. emissions tests, due to the fact that the o2 sensors are defective. my engine light is constantly on. i have had my car serviced for the engine light, alone, 8 different times. eight! this is incredible. also, my car makes a loud screeching noise when i attempt to start it. -if it starts at all.- i have had my starter replaced twice. twice!!! this car is a lemon. nothing but a lemon. how could mercury sale such crap and get away with it. my drivers' license will be suspended because i cannot pass the emissions test. if i can even get my car to the testing facility. i have had the alternator changed, the fuel pump, the electrical wiring changed, sunroof, turning signal, even the radio was defective. i sincerely hope that there is a class-action lawsuit against mercury, because i will be the first one in line to sue. *nm
03/01/20061090001
 Dt*: the contact stated while driving at various speeds the engine stalls causing all the lights on the dash to illuminate. additionally the speedometer, gas gauge and odometer become inoperable. the vehicle was taken to the dealership but because it was purchased as is they will not inspect it.
09/01/2005410/01/1999
 I have had multiple problems since i purchased the car in 10/99. i have had the sun roof replaced once and now needs it again for the same reason; the track broke ($1000 to fix, $2000 if i go to the dealer). the ignition switch has been changed twice because it sticks (it need to be changed again). in 2/00 it started: whenever the car got cold, the car would either not turn on or would just shut down while i was driving. the car was brought to the dealer multiple times for the same problem. he changed numerous parts but was unable to resolve the issue, until a 2004 recall for something to do with the fuel system. about three years ago the engine light came on at which time the dealer replaced the catalytic converter. a few weeks later the engine light came on again at which time the dealer told me it was the head gasket. that, i had replaced by an independent mechanic and then still had to bring it back to the dealer to have the catalytic converter done a second time, and to have the computer reset to have the engine light shut off. anytime i have work done on the car, even just maintenance, the check coolant light or the engine light comes on and i have to bring it to the dealer to have it shut off. in 9/05 the coolant light illuminated and a day later the engine light came on, i brought the car to an independent mechanic who changed the overflow tank because he believed it to be a bad sensor. after fixing that, the engine light would not go off as well as one of my brake lights. he did multiple tests and determined that it is something electrical, unfortunately he could not pinpoint the exact cause of the electrical problem. for some reason those lights have gone off but i expect them come back on soon. *jb
07/11/200535569107/29/2003
 Dt: the consumer owns a 1999 mercury cougar. the heater blower motor resister was replaced, because when the dashboard was pulled off it was burned. there was a recall for this, and the dealership stated that similiar to other vehicles that had been fixed. when contacting ford, they stated this vehicle was not part of the recall. the motor switch would not work on one of the four speeds; therefore, the vehicle was taken into the dealership. this was first noticed on july 11, 2005. *ak *jb
07/01/199985202808/20/1998
 Purchased car new, in 57000 miles we have had to replace, 2 alternators, 1 starter, 2 batteries, entire rack and pinion, power steering pump, transmission torque converter, 4 set of brakes, 4 sets of tires plus two individual tires all with sidewall blow outs except one puncture and 2 headlight switches, 2 cig lighters. the entire upper engine gasket set had to be replaced to get to an intake leak. the head lights and foglights work itermittantly, engine warning lights are constantly going on and off. currently one headlight is out (lamp is good) fog lights are not working (today) and an engine warning light is indicating a problem again. *ak
09/16/20001
 Consumer complaint: odi case number: 10070550 component: other details: exhibiting a starter grinding noise and / or lack of starter drive engagement (from tsb). the flywheel defect first appeared in june 2001 when the cougar was under warranty in years and mileage. when the defect surfaced, the cougar would not kick-over immediately, however this occurred very infrequently. at the time, there was no consistent problem to recognize and rectify. over the ensuing months the problem continued to occur intermittently. at this point, i recognized there was a possible mechanical problem. the problem i was experiencing was caused by a defective flywheel. its teeth were soft and the defect had worn away the starter. the flywheel had to be replaced along with the starter motor and in order to complete this repair the transmission had to first be removed. cause: result: occurences: 1injuries: 0 fail date: 10/15/2002deaths: 0 mcs check date: 4/25/2004 i inquired on the cost for the fly wheel, which has just been relayed to me by my mechanic, that it is not the starter. the transmission specialist said the cost would be $1,030.00 or so. i have a 1999 mercury cougar. *jb
07/08/2004510001
 Recall 01v230000 concerning air conditioner heater blower motor resistor defect. the air conditioner blower and heater malfunctioned. currently a recall was issued for this year/make, and model. however, after contacting the manufacturer, this vehicle was not included in the recall due to vin. *ak *sc
06/01/20042110/01/1999
 Mechanical problems with 1999 mercury cougar. *mr the vehicle died in the middle of traffic on three occasions. there were alternator and fuel problems. the consumer requested a credited amount of funds and reimbursement for the battery, brakes and additional expenses. other problem are as followed: the new wheels were defective (corroded and frozen), the brake sensor snapped off of the wheel, the cd player was skipping, the hatch would not release properly, the steering wheel would shake, the keyless entry with anti-theft was inoperative, there was rough idle, the transmission shifter would stick, the cup holder did not shut, the hood would not open, and the lights would dim and or brighten while the vehicle was in motion. *sc *jb
04/21/200401/18/1999
 21,210 miles-brake rotor and pad failure,sunroof inoperable,passenger window inoperable-warranty 47,823 miles-complete charging system failure-warranty trunk has never opened correctly from inside-no solution 87,000 miles- starter motor failed-$250 91,519 miles-2 radiator hoses failed-$240 93,000 miles-manual transmission failed, differential gears -$2440 now i am having problems with my fuel pump. throughout the life of this car there have been numerous problems cars don't receive until after 100,000 miles. in my eyes, it is simply a 100,000 mile lemon! *nm
70000
 The cable that attached the battery to the alternator shorted out and caused a fire. the consumer was able to put the fire out. please describe further. *nlm
07/14/2003
 I've had to replace both the heater blower resistor (twice) and also the brake light switch. summer of 2003. i bought this vehicle new, and was never notified of a recall. according to info gathered on this website - recalls were issued for both these problems. why was i not notified?? who will repay me for labor and parts for these necessary repairs.
923731
 Vehicle will only go into reveres gear. dealer indicated this was caused by automatic transmission electrical failure.*ak
4
 Problems with vehicle's trunk coming unlatched from the inside. *mr the horn was also inoperative, the vehicle stalled, and there was a constant problem with the blower/fan. the consumer requested to be reimbursed for the repair cost of the blower. *scc there was a recall regarding the heater blower resistor, however the dealer stated the vehicle identification number wasn't included in the recall. *jb
11/05/2002200001
 The vehicle experienced the same defect as stated in recall 01 v 230 000, however the vehicle identification number was not included in the recall. *jb
10/15/2000309/01/1999
 Remote will not work on trunk release nor will the release from the inside work. it has been checked out 3 times and always the same answer. don't know why it won't open. panel has been replaced, still will not open. *ak *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*734342
02/16/20031
 The vehicle experienced a problem with the electrical system as stated in recall #01v230000, however the vehicle identification number was not included. *jb
02/04/20031
 The battery light illuminated when the brake was applied.*jb
01/19/2002
 I have a 1999 mercury cougar. i took my car to my mechanic to find out what was wrong with my heater they told me before they did anything to contact ford because there was a recall on my car for the same exact problem. i contacted ford and they first told my that there was no recall. after i presented them with the recall numbers they then informed me that there was a such recall, but that my car would not be covered under the recall. on your web-site there is a section on the recall on the same year make and model as my car. it notes that 342,962 mercury cougars have been affected by this i don't understand how they can refuse to provide my with the recall also.
01/01/200202/10/2000
 I have had numerous problems with my '99 cougar such as, failure of my pat system and computer system. i have had problems with my brakes which they can't seem to figure out the problem. i have had my starter replaced twice. i have had defects in several sensors, which is not under warranty that i had to pay a good amount of money for them to repair. my fan has even blown out. there is a burning smell whenever i turn on my heater that none of the dealers can't seem to smell. i also had to purchase a new radiator. when my computer went out my car was still under warranty but they made me pay for the repairs, parts, and labor out of my pocket. this is not all. the list goes on and on. i have complained to the dealership, ford motor co. and even had someone from ford to investigate all of the problems i've had with my vehicle. they have been rude to me on several occasions, especially when i had questions about the repairs of my vehicle. something needs to be done about this. i would not recommend the purchase of a mercury cougar to anyone.
12/03/2001107/01/2001
 5 months after purchasing this cougar, there was a huge power steering leak. called around for someone to fix it, but dealer was the only choice. we were told it could be a bad pump and that would cost $450 to fix. they called back and said the whole gear was bad and had to be replaced and would cost us $700. we had no choice but complained to the dealer that rack and pinion gear should not go bad on a 2 year old car. we also contacted ford customer relations, who did nothing to help us. we want our money back. dealer also failed to notify us of 5 outstanding recalls on this car. then, 2 days after picking it up from steering being fixed electrical system shorted out and stranded our 19 year daughter at 2 in the morning. this is directly related to one of the recalled items. the dealer should have fixed this during the 3 days when they had the car .*ak
906/01/1998
 Vehicle is experiencing many electrical problems, a mechanic stated in order to fix all the problems, the electrical harness and fire wall harness needed replaced, 9 radios have been replaced, vehicle locks on its own, speakers blurt in and out, gauges give false readings, sunroof would not open, air bag light, coolant light, and other function lights would illuminate and then go off, speedometer reads slower than what the vehicle feels, and the sensor that tells the vehicle the brakes were being applied was not working not allowing the vehicle to be put into gear. *slc
01/01/2001303/31/1999
 Vehicle has experienced some electrical problems, consumer states the power windows and radio failed at the same time, a sizzling noise could be heard from the speakers, speakers and windows have failed 3 times, january 2001, dealer inspected vehicle and found a bad alternator. *slc
106/30/1998
 Electrical system problems, radiator light on, the air bag light blinking, engine misfire light blinking, alarm system going off and not being able to stop it, just having to let time end the system, the problem with the system is intermittent and the dealership in not able to correct problem. *cj
205/03/1999
 Vehicle was brought in for electrical problems several times. *slc
205/03/1999
 Vehicle was brought in for electrical problems several times. *slc
08/24/1999507/01/1999
 Car's warning light stayed on constantly, took in first time was told electricle wiring, had taken in 4 more times then break lights failed they explained it was mechanicle malfunction, passenger seat cable broke been waiting since 8/26/99 for replacement, cruise control stopped working, warning for coolant keep eluminating
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
01/01/20053
 While driving 40 mph vehicle stalled. driver tried to restart the vehicle and was not able to do so. vehicle was towed to a garage for inspection, and mechanic determined that the alternator and battery needed to be replaced and replaced them. however, the problem recurred. *ak
07/05/200493000205/09/1999
 The battery seemed low on the car, indicated by interior lights not being very illuminated, but then dashboard lights started flashing and windows rolled up very slowly. i charged the battery for many hours and it took a charge, so i could get to the mercury dealer. it died when i got there and they were closed, so i had to jump it and move to a safe location to leave overnight. this had happened twice before in the past 2 1/2 years, so i new it was the alternator again! that's three alternators in 2 1/2 years. this time i am out of warranty and am expected to pay $550 for a recurring problem that clearly will happen again. the dealer can not tell me why this is occuring, and ford customer service could care less. after researching this problem on the internet, it seems that many cougar owners have experienced this problem continually. i have also had to have the transmission replaced, as well as the motor for the sunroof.*ak
01/28/200315000106/22/2001
 Electrical problems, car is almost 5 years old, just put in 3rd alternator; now, cannot pass emmisions, cannot find a problem. tons of electrical problems. *ak
09/19/2001980002009/19/2001
 My car is a lemon. have had a new engine put in it 2 times because the rods spun. i have had the brake lights fixed 3 times, the alternator replaced 3 times, new catalytic converters twice. new power steering. transmission done 3 times. theres definantly more i just cant think of alllllll my repairs on this 1999 cougar. i bought it used and it has now 98000 miles cause i drive out of state. *ak
02/20/200333000101/13/2003
 I own a 1999 mercury cougar. i just bought the car in january of 2003 with 32,000 miles on the car. two weeks after purchasing the car the alternator died, which is a common problem with this car, and the dealership replaced the alternator. but two or three weeks after that, my power sunroof broke, which is also a very common problem, and because the car was not under warranty anymore it cost me over $1200.00 with labor to fix. i have since learned that there are many cougar owners that have had the sunroof break because the 1999 and 2000 cougars were made with plastic rails that easily break. the 2001 and 2002 cougars were made with metal rails and work fine. the parts that you order now for the 1999 and 2000 cougars are metal, so my question is, why wasn't this a recall, and why should we all have to pay for a defective part that is very expensive and breaks only because it is poorly manufactured? when i bought the car i had no idea how much money i would have to put into fixing the stock parts, such as the alternator, sun roof, and fuel pump, and rear hatch door, which are also very common problems. *nlm
06/26/20022813204/08/2002
 Car died all of the dummy lights came on found out it was the alternator, dealer repalced it, 8 months later same exact problem.
 Consumer called complaining about having problems with the alternator.also stated that while driving the vehicle it died with a warning of the panel.dealer was contacted and stated that the vehicle needed a new alternator and a battery. ph
01/01/2001410/01/1999
 While driving at highway speeds, vehicle suddenly accelerates. dealer has yet to be contacted. *ak consumer states that when the vehicle suddenly accelerates, the lights on the dashboard and the headlights go out, then the vehicle stalls it will not cut back on, dealer replaced the fuel pump and the alternator, however vehicle continued to stall, a mechanic stated that the alternator had burned and needed replacing again, alternator continues to burn and no one can figure out why. *slc
02/01/2000
 Excessive wear of the front brake rotors and pads. upon acceleration vehicle pulls to the right. also, alternator fuse has blown twice, dealer has put in a larger fuse, but did not solve problem. dealer has yet to determine the cause. *ak *ml
12/01/1998
 Transmission surges and hesitates upon accelleration causing unexpected increases in speed; rear hatch will not open; brakes still grind after replacement; after door latches replaced, car now makes whining noice; starter replacement makes high pitched noise; coolant light comes on--dealer's solution is to overfill coolant level.
07/01/1998307/01/1998
 Persistent high pitched whine comes thru the speakers in the car. noise intensifies with more gas. told it was altenator but now is said to be normal. gromets on the emergency brake cables were left off during assmebly of the car. dealership neglects consumer in response to fixing these problems.
ELECTRICAL SYSTEM - BATTERY
09/01/200720000211/01/1999
 Tl*the contact owns a 1999 mercury cougar. in 2003, the engine failed when fuel was present in the vehicle. the vehicle was towed to the dealer and repaired under warranty. currently, fuel is not able to enter into the engine. the vehicle will start and then shut off. a diagnostic test has not been performed on the vehicle. the contact stated that the vehicle has also had electrical failures, which caused the battery to fail four times in four years. the battery cable has been retightened several times and replaced once. the speed was unknown. the current mileage was 99,000 and failure mileage was 20,000.
06/23/2000702/01/2000
 1999 mercury cougar has problems with the speakers, battery equipment, brake equipment and instrument cluster.***no answer required***. *mr the vehicle pulled to the right while driving. the consumer stated on a separate occasion while driving she noticed the vehicle had no brakes, the consumer was able to find a mechanic who determined all for rotors and pads needed to be replaced. the consumer stated the brake light did not illuminate. *jb
01/01/20053
 While driving 40 mph vehicle stalled. driver tried to restart the vehicle and was not able to do so. vehicle was towed to a garage for inspection, and mechanic determined that the alternator and battery needed to be replaced and replaced them. however, the problem recurred. *ak
01/01/2004312/23/2000
 Repeated issues on various dates. problem 1: the vehicle alarm will randomly activate itself. it will go through it's 5 minute alarm process and then shuts itself down. then anywhere from 3 to 10 minutes latter it will set itself off again. it does not matter the location of the vehicle so that could rule out interference. problem 2: battery lamp illuminates in the higher rpm range and battery and alternator have been checked to be functioning properly. problem 3: there is a loud popping sound from the front driver's side when the car shifts to 2nd gear at full throttle. *jb
09/28/20021
 While driving the vehicle an turning on the head light they became inoperable obtructing the drivers view. also the battery failed, the dealer has been notified. please provide further information. nlm
02/01/20017
 Battery will drain intermittently in a few hours or overnight. this happens from 1-7 times a month. dealer inspected vehicle and found no problem. *ak
411/01/1999
 I have taken my vehicle in 4 different times for the same problems. the car boags down and stalls while driving. this has caused me to stall in traffic several times. the problem has still not been fixed in the 4 times i've taken it in. not to mention all the other small things.constant rattle in the dash and windows, battery light stuck on, trunk will not unlatch, and the dash lights will surge even after i've had the dash replaced. i am very upset with this car and even more with the lack of service being provided by the dealership!
03/25/20011005/01/2000
 Whenever you hit a puddle sometimes the water hits something under the car while driving the battery light comes on and the power steering goes away, i could not steer the car i had to slow down fast before hitting the curb, 4 or 5 min later the light went off and everything was fine. this has also happend on a car wash.*ak
ELECTRICAL SYSTEM - BATTERY - CABLES
09/01/200720000211/01/1999
 Tl*the contact owns a 1999 mercury cougar. in 2003, the engine failed when fuel was present in the vehicle. the vehicle was towed to the dealer and repaired under warranty. currently, fuel is not able to enter into the engine. the vehicle will start and then shut off. a diagnostic test has not been performed on the vehicle. the contact stated that the vehicle has also had electrical failures, which caused the battery to fail four times in four years. the battery cable has been retightened several times and replaced once. the speed was unknown. the current mileage was 99,000 and failure mileage was 20,000.
06/18/200664100106/10/2002
 Most recent information is given. had to have alternator replaced twice with in a 7-8 month period due to a recall issued by ford on february 6, 2001. nhtsa campaign id number: 01v031000. i had 2 dealerships search for recalls using my vin, no recalls came up. *nm
03/21/2005111004110/19/2001
 3/21/05 vehicle taken to lincoln mercury driveability concern by>>( my wife)>>>check engine light on, they fond intake gaskets leaking vac & bank 2 also monitor are very active need tune up and plug wires and tires... my wife gave them all technical service bulletins diagnostic trouble codes po420 & po430 paper....also,told them 99-mercury cougar 2.5l engine stall and have inability to start car...they kept paper, and told her she need new battery cables!!!! call manufacturer on tsb and recall, we was told there was no recall on our vehicle i.d. number....etc........consumer reports used car buying guide fond recall ---99-00 mercury cougar with 2.5l v6 engine----natsa number #01i009000 please help............. *jb
01/10/2000
 01 v 031 000/battery cable routing: vehicle has an ongoing problem with stalling. vehicle been to the dealer for repairs ,and the problem still occurring. feel free to provide any further information.*ak
302/08/2000
 The consumer is not satisfied with the vehicle due to the amount of recalls that have been issued on the vehicle since the date purchased, brake pressure control valve 00v-075, battery cable routing 01v-031, brake lamp switch jumper harness 01v-032. *nlm
302/08/2000
 The consumer is not satisfied with the vehicle due to the amount of recalls that have been issued on the vehicle since the date purchased, brake pressure control valve 00v-075, battery cable routing 01v-031, brake lamp switch jumper harness 01v-032. *nlm
302/08/2000
 The consumer is not satisfied with the vehicle due to the amount of recalls that have been issued on the vehicle since the date purchased, brake pressure control valve 00v-075, battery cable routing 01v-031, brake lamp switch jumper harness 01v-032. *nlm
302/08/2000
 The consumer is not satisfied with the vehicle due to the amount of recalls that have been issued on the vehicle since the date purchased, brake pressure control valve 00v-075, battery cable routing 01v-031, brake lamp switch jumper harness 01v-032. *nlm
11/24/20001
 The victims parents believe that recall 01v-031 of the misrouted battery cable may have been the result of there daughters death, the recall was recieved 1-mar-01, 4 months after the accident occured. nlm
02/12/20011
 Prior to recall notice 01v-031 the vehicle experienced electrical problems which caused the vehicle to stall while driving, the consumer left the vehicle to get assistance and upon returning to the vehicle he found the front of the vehicle was on fire. nlm
1
 The dealer refuses to repair recall 01v-031 because the consumer lodged a complaint against them. nlm
07/01/1998307/01/1998
 Persistent high pitched whine comes thru the speakers in the car. noise intensifies with more gas. told it was altenator but now is said to be normal. gromets on the emergency brake cables were left off during assmebly of the car. dealership neglects consumer in response to fixing these problems.
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
09/07/2001
 When driving with fog lights on consumer smelled wires burning. consumer pulled over, and noticed fog lights were flickering. consumer tried to turn off knob, but it was very hot. dealer stated swithch was bad. please provide any further information.*ak
04/30/2000102/01/1999
 Fuse box controls all electrical parts of car-lights, alarm, & parts of engine etc. our paticular problem is that it continues to blow out the fuel pump and play havac with lights not working, car not starting and just shuting down. doors won't work, seats won't move, trunk won' t open etc. everything electrical is effected by the fuse box . the ford motor co. is unable to get the part after 3 weeks. i would think that a company of that size would have parts in stockto fix this problem. the company can not give me a definitive date as to when this part will come in. *ak
ELECTRICAL SYSTEM - IGNITION
108/30/1998
 When turning key in ignition there is a grinding noise, sometimes vehicle won't start. took vehicle to dealer, and dealer replaced bb valves, and cleaned engine. this did not correct the problem. also, loose outer tie rods. *jb. *ak
05/29/2002104/01/2099
 Linkage system between ignition switch and ignition cylinder broke. dealer service department does not know why and has stressed that this is a very rare occurrence and that parts are not even stocked because manufacturer and dealerships never see this type of problem.*ak
207/01/1999
 Engine> vehicle has been hesitating since 10/01. vehicle brought in for regular check and description of hesitation/bucking esp. on highway provided to service rep. vehicle serviced hesitation problem diagnosed as ignition wires in need of replacement. ignition wires replaced, lube, oil, filter, and fluids topped. also told all four tires would need to be replaced. declined tire replacement at this time. total cost for service with tax &labor=$346.70 vehicle continued to run the same way. also coolant and airbag icons came on and would not go off. scheduled for servicing again on 12/5/01. diagnosis airbag censor in need of replacement (still under warranty ) and in need of a new collant expansion container (approx. cost $200.) car in on 12/31/01 ,airbag sensor replaced and car checked again for cause of hesitation. response unable to duplicate customer's concern. hesitation continued and on 1/05/02 while returning home on secondary road, check oil light icon came on. dealership nearby so attempt was made to drive car there . vehicle died, no power steering. large puddle of oil under vehicle. roadside assistance towed vehicle to dealership. diagnosis> engine gone and in need of replacement. imploded from within
 My car will not start. after i have driven it and start it b ack up it will not start. this has been going on since january 2000. i've taken my car to the dealer five times and they keep saying they can't find the problem. i've filed a suit with the lemon law but its taking to long. please help me. i can't cut the car off when i drop my kids off at the day care. i'm beyond frustrated. *ak
01/01/20000
 Sometimes vehicle will not start. after vehicle is started, consumer will turn it off to see if it will start, and it won't. consumer has contaced dealer. please provide any further information.*ak
06/15/2001608/02/1999
 While standing outside of vehicle with windows rolled down when door closed and automatically locked. consumer noted this was not a feature of vehicle. key failed to unlock the door, consumer reached inside vehicle to manually unlock door. dealer stated if a new alarm system was put in to replace the old one, problem might be corrected. *ak air conditioner turns on and off. radio will not come on at times. motor will die out. alarm went off, door lock by themselves. key will not crank vehicle at times. vehicle jumped and jerked almost hitting consumers sister who was standing in front of the vehicle. *slc
02/08/20010
 While driving vehicle will not accelerate. vehicle had to be towed due to vehicle not starting. *ak
 While traveling and without any indication vehicle would stall. dealer has been contacted. please provide furhter information. *ak
109/26/1998
 The ignition has been replaced, however it is failing again, when the key is turned the vehicle will not start, sometimes the alarm will go off. *slc
01/08/19994
 Ignition locks and vehicle won't start, dealer has attempted to fix the problem but cannot. *slc
05/01/20005003/01/2000
 I first thought the problem was with the anti-theft disabling system. i soon found out that was not the case. the car does not start at least once a day. it makes a loud grinding noise when trying to start it. after a few minutes it finally starts. we took the car into the dealership to have it fixed. after stating that other cars had been in with the same problem the dealership proceeding to go out to the car to get more information. once they seen that it had 38000 miles they refused to fix it under warranty. that is so ridiculous. other cars have had the same problem, it is not a consumer caused problem. obviously the car has a defect and i would like to have it fixed free of charge.
05/10/1999104/01/1999
 Caliper pin was replaced by dealership, no charge.
ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER
01/01/2004312/23/2000
 Repeated issues on various dates. problem 1: the vehicle alarm will randomly activate itself. it will go through it's 5 minute alarm process and then shuts itself down. then anywhere from 3 to 10 minutes latter it will set itself off again. it does not matter the location of the vehicle so that could rule out interference. problem 2: battery lamp illuminates in the higher rpm range and battery and alternator have been checked to be functioning properly. problem 3: there is a loud popping sound from the front driver's side when the car shifts to 2nd gear at full throttle. *jb
ELECTRICAL SYSTEM - IGNITION - MODULE
09/01/2000308/01/2000
 Tries to stall at idle, hard to start as though not getting gas, tries to die while on the road, was told by dealer it was a *computer glitch*, nothing can be done right now, they are working on a fix?*ak
ELECTRICAL SYSTEM - IGNITION - SWITCH
10/18/1999109/12/1998
 Ignition switch failed causing vehicle to shut off and smoke to come from the steering column. mjs
03/23/199902/01/1999
 The air conditioner was turned on. it failed to cool inside of vehicle, not working properly. the trunk fails to lock when closed. the locking mechanism is not holding the latch . would need to jiggle the ignition key in the switch before it starts. the passenger side seat slides back & forth without locking into place. while backing up vehicle, it would make loud noises from the front end near wheels. *ak
09/04/1998
 When starting the car it's making a grinding noise. finally, took vehicle in and it was the flywheel and starter. dealer fixed it. had the vehicle for two weeks after repairs, and it still didn't start. when turning the ignition key, it would either make a humming sound or nothing at all. dealer kept it for 3 weeks and put over 100 miles on the vehicle, and still can't find what is wrong. *ak
ELECTRICAL SYSTEM - STARTER ASSEMBLY
01/23/200655223207/22/2005
 As soon as i bought the car used with 49000 it wouldn't start. replaced the starter, still wasn't right. had to replace the flywheel because the old and new starter never matched properly with flywheel. then, the engine light came on. the egr sensor was bad. replaced the sensor. all of this within one month of owning the car. then a few months later coolant light wasn't just coming on, but staying on, had to replace coolant tank due to shorting of the sensor in the tank. now, six months after owning car, engine light is back on. *ak
 On 4 different occasions vehicle will shut off suddenly andwithout warning as though someone shut key off, and then everything locks up/ loss of power occurs, and cannot even shift out of gear. dealer has replaced starter, but it did not fix defect.*ak
09/07/1999
 Starter was defective due to a the manufacturer's flaw. the vehicle wiillnot start in any kind of weather. *ak
01/05/20001505/01/1999
 Vehicle does not start all the time, sometimes the starter grinds when you attempt to start vehicle.
09/04/1998
 When starting the car it's making a grinding noise. finally, took vehicle in and it was the flywheel and starter. dealer fixed it. had the vehicle for two weeks after repairs, and it still didn't start. when turning the ignition key, it would either make a humming sound or nothing at all. dealer kept it for 3 weeks and put over 100 miles on the vehicle, and still can't find what is wrong. *ak
ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY
01/01/200202/10/2000
 I have had numerous problems with my '99 cougar such as, failure of my pat system and computer system. i have had problems with my brakes which they can't seem to figure out the problem. i have had my starter replaced twice. i have had defects in several sensors, which is not under warranty that i had to pay a good amount of money for them to repair. my fan has even blown out. there is a burning smell whenever i turn on my heater that none of the dealers can't seem to smell. i also had to purchase a new radiator. when my computer went out my car was still under warranty but they made me pay for the repairs, parts, and labor out of my pocket. this is not all. the list goes on and on. i have complained to the dealership, ford motor co. and even had someone from ford to investigate all of the problems i've had with my vehicle. they have been rude to me on several occasions, especially when i had questions about the repairs of my vehicle. something needs to be done about this. i would not recommend the purchase of a mercury cougar to anyone.
ELECTRICAL SYSTEM - WIRING
10/01/200390000107/01/2002
 Vehicle had battery problems. consumer stated that mechanic told him there was a recall on this issue.*ak under any acceleration (light or heavy) the battery light turned on. it also turned on occasionally while cruising. the mechanic indicated that there was probably a short somewhere that he could not find and that this was a potential fire risk. *ph *nlm
07/18/2001107/12/2001
 Consumer noticed a blue wire hanging from the vehicles front. *jg
09/11/1999
 Wiring harness in the fuel tank at the fuel pump burned and melted the wires which may have caused a fire. please provide further information. *ak
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
05/25/20010
 There was a recall for wiring harness. wiring harness shorted out whole brake light system. dealer only replaced wiring harness. consumer feels dealer should have replaced brake light harness, and brake module. please provide any further information. *ak
 1. part within transmission was missing 2. faulty airbag sensor is blinking indicating a defect 3.wiring harness melted, possible fire hazard.please provide any further information. *ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
09/18/2005100000309/18/2005
 Dt: contact owns a 1999 mercury cougar. he has been looking on the internet and found recalls 04v4210000, 04v4210000,1v0320000, and 01v0310000 . he called the manufacturer, and they told him that this vehicle was not included in these recalls due to vin although the contact's vehicle experienced the same failure as described in aforementioned recalls. while driving and accelerating the vehicle surged. he had not noticed this when the cruise control was on. but, noticed this immediately after purchasing the vehicle from an auction on 9-18-05. also, the left rear tail lamp blew out three times in a short time frame. he bought the extended life bulbs, but they still blew out. however, some of the lights worked on the dashboard. . the engine light did not come on when he first started the vehicle. the contact noticed this 10-04-05. *ak
06/10/2002
 While driving 35-40 mph all gauges were going haywire, consumer smelled something burning. then, vehicle stalled. vehicle at dealership at this time.*ak
03/11/2002507/01/2099
 The speedometer jumps and at times does not work at all. this same problem has occurred at least 5 or 6 times in the past two years. the instrument cluster has been replaced each time. the intrument cluster installed last month was bad while driving it home from the dealership. it will probably have to be replaced at its next oil change. the vehicle is almost out of warranty and the dealer advised me that i would be responsible for any incidents after the warranty expires even with its history, and i was told by the dealer that they have seen this problem with other cougars.*ak
01/25/2002
 While parking vehicle in driveway a fire started under the dash, dealer was notified. feel free to provide any further inform ation.*ak
10/15/20008
 Engine light kept coming on. took vehicle to dealer 8 times. after dealer fixed problem, an hour later, light was back on. other lights on dash come on as well. dealer just reset system, not able to repair it. *ak