Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 06/30/2005 | 110000 | 6 | 06/03/2005 |
| I purchased my 1995 mercury grand marquis used in june of 2005. i've had intermittent problems with the horn since then. last summer, i replaced the horn because one of the 2 tones had failed. upon removal of the original horns, it was discovered that the horns had severe corrosion, and could not be reused. i purchased 2 new horns, and had them installed. if i press the horn button on the steering wheel for more than 5 seconds, the horn shorts out the fuse, and i'm left with no horn on the highway. i drive 23.5 miles each way to work, in heavy highway traffic, and the loss of my horn is extremely dangerous when you are around drivers who don't check before changing lanes. in the past year, i have replaced the fuse 6 times. i am again left with only 1 of 2 tones on the horn, and will need to replace the horns again. it appears that the location of the horn under the engine behind the front bumper is a contributing factor to the corrosion problem. is there anything available to relocate the horn to the top of the firewall? also there appears to be a factory installed alarm in this vehicle, but we have been unable to locate the master code within the vehicle to reset the code to be able to use the alarm. another problem we have been having is that the windshield washer switch is sensitive, and doesn't always work. we have to play with the switch, rocking it back and forth to get the washer fluid to pump. in addition, the fluid freezes in the winter, if you don't use the super duty anti freeze solution. when this happens, there is a major problem driving to work during or after a snow storm, due to road splattered on the windshield. i have been known to pull over on the side of the road to throw snow on the windshield to clean the salt off of the windows. this is dangerous in rush hour traffic, when the break down lane is turned into a travel lane. *jb | |||
| 09/02/1996 | 1 | 08/31/1996 | |
| Due to the design of the horn on the steering wheel, it is hard to locate horn in an emergency.*ak | |||
| Horn buttons are too small to locate while turning. please describe details. tt | |||
| Two small horn buttons each approximatley 1 square inch, poorly placed and difficult to find and access during routine driving. please describe details. tt | |||