Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 03/15/2003 | |||
| Consumer states that the vehicle has a crack water main fold. dealer notified. | |||
| 02/15/2003 | 1 | 11/15/1999 | |
| 1997 mercury grand marquis has 21,000 miles. the air blend door has broken causing no warm air to vehicle interior and a constant clicking noise behind the instrument panel. there is no warm air to defrost the windshield causing a visual safety hazard. *jb | |||
| 07/03/2002 | 1 | 04/01/2002 | |
| I purchased this vehicle which had 86,715 miles on it. shortly after the purchase i noticed the engine would spark knock anytime the car was put under a load when the transmission was in high gear and in overdrive. due to my schedule i did not take the car in for this problem until the drivers side window fell down while attempting to roll it down. after spending 741 dollars to repair those problems i drove the car approximately 50 miles and steam came from under the hood. the car was towed back to the dealer. the dealer evaluated the problem and advised me that the intake manifold was broken. i was advised the repair cost was $893.75 including towing. iwas advised by both the dealer and the ford customer service line 1-800-392-3673 that there was no recall or warrenty for this problem. by finding this web site i have found 16 other simular conplaints.*ak | |||
| 09/01/1997 | |||
| My problems began almost immediately after purchase. the abs and the power loss, i consider to be life threatening. the power losses occurred during rush hour, after dark and while driving alone. considering the fact that i am female, i consider this to be a two-fold danger. ford has offered to pay me $2000 toward the trade-in of my car (cloverleaf to pay 17,500 for mine). this still has me paying in the neighborhood of 5500 for a 99 model. i did not purchase my car to be trading in after a year and none of this is my doing nor my choice. the car i was driving before the purchase of my new one (it wasn't a ford product) had 150,000 miles. i no longer felt safe in it. it appears that i was wrong. i probably was safer in it than in the new one. i realize that none of my problems will qualify my car for the lemon law, however, considering the numerous problems i have had, i most defineately consider it to be a lemon. | |||
| 03/05/1997 | 1 | 10/21/1997 | |
| Instrument trim panel was knocked loose by airbag, causing injury. | |||