Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 982323 | 11/23/1998 | 603930 | Information regarding replacement and / or repairs on any lock component. *yc | 03/11/1999 | |
| 9831 | 02/16/1998 | 600585 | Repairs to vinyl covered surfaces. *yc | 05/27/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 12223 | 12/01/1998 | 615484 | For all vehicles with drivers door module concerns that require a module replacement, the technician must call for approval before removing and / or replacing. *tt | 01/17/2001 | |
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| 99242 | 11/15/1999 | 6090184 | Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt | 03/09/2000 | |
| BC3511972301 | 01/23/1997 | 51495 | Wind noise from the front door area on affected vehicles. *jd | 06/27/1997 | |
| BC1017097230 | 01/23/1997 | 51520 | White stress mark in the door scuff plate, replace with new level part. *jd | 06/27/1997 | |
| BC1017797230 | 01/23/1997 | 51532 | Wind noise from the front door area on affected vehicles. *jd | 06/27/1997 | |
| BC3512972301 | 01/23/1997 | 51496 | Wind noise from the front door area at varying speeds and conditions on affected vehicles. *jd | 06/27/1997 | |
| BC3552972301 | 01/23/1997 | 51508 | A white stress mark in the door scuff plate. *jd | 06/27/1997 | |
| BC1017897230 | 01/23/1997 | 51533 | Wind noise from the front door area at varying speeds and conditions on affected vehicles. *jd | 06/27/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/01/2006 | 5 | ||
| I have 3 mercury grand marquis, 1997, 1996, & 1992. within the last 14 months, 5 of the 12 window regulators have failed. all vehicles have been garage kept for the most. no unusual or excessive usage to any of these windows. 1992-has ~162k miles-had 2 window regulators fail-driver & front passenger side 1996-has ~33k miles-had 1 window regulator fail-driver door 1997-has ~62k miles-had 2 window regulators fail-driver door & rear driver side two of these windows (1997) have been repaired by a local ford dealer at approx $190.00 each. this is a very poor record (42% failure rate) for these parts and i believe there must be a manufacturing defect and some mediation should be considered. *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 08/02/1997 | |||
| Wind noise on front doors. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 06/06/1998 | 06/18/1997 | ||
| Consumer has been experiencing problems with door hinges. hinges are not strong enough to hold vehicle open. even during flat inclines, the doors fail to remain ajar. the manufacturer has been contacted. *ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 10/29/2001 | |||
| Frame separated from the vehicle while going 55-60mph. the vehicle like it was shifting in a different direction than it was being steered in. the consumer had to pull due the vehicle being inoperative. consumer contacted the dealer, and insurance company and it was stated that an accident had to cause the separation.. consumer will add more information. *ak | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 05/19/2006 | 73000 | 1 | 03/29/1997 |
| While driving the vehicle on a side street, the driver heard a loud noise coming from the front right side of the vehicle, she lost steering control and the car veered right. the driver applied the brake slowly until the car came to a stop. the driver called a mechanic to tow the car to the shop. upon inspection, it was determined that the chassis section that supports the tire was separated from the rest of the chassis. the welded connection had separated and sheared. had the incident occurred on a highway, the consequences to the driver, passenger and other cars on the road, could have been major. this car was purchased new by the current owner and has not been involved in any accident. the car dealer refused to repair the car or accept a warranty claim. he classified the defect as corrosion perforation, when it is a clear chassis weld failure. *jb | |||