Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - BUMPERS
713710/01/19996090755Some vehicles built after january 1999 may exhibit a front bumper cover that appears to be loose or have excessive movement. *tt03/29/2000
1325909/01/19996090688Some vehicles built after january 1999 may exhibit a front bumper cover that appears to be loose or have excessive movement. *tt03/23/2000
615905/01/1999606993Subject regarding front bumper cover attachment. *tt09/09/1999
STRUCTURE - BODY - DOOR
1222312/01/1998615484For all vehicles with drivers door module concerns that require a module replacement, the technician must call for approval before removing and / or replacing. *tt01/17/2001
99-8-1505/03/1999606419Subject regarding door trim panel replacement - service tip. *tt01/05/2001
9924211/15/19996090184Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt03/09/2000
99131206/28/1999606514Information published to help identify correct replacement 1999 model door sealing weatherstrip. *tt08/26/1999
STRUCTURE - FRAME AND MEMBERS
1271405/01/19996091690Some vehicles may develop cosmetic cracks in the frame at the rear upper control arm access opening when operated under severe duty conditions. *tt11/09/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY - DOOR
06/15/1999
 Both driver's / passenger's doors would close on occupants' legs while entering vehicle. dealer notified, and informed consumer nothing could be done. please feel free to provide any further details on this matter. *ak
05/01/1999
 No summary.
12/12/1999311/01/1999
 When the auto is put in gear, all the door locks are activated (anti-carjacking system?). when the car is stpped, the passengers in the rear seat are not able to open the doors from inside even though the childproof lock has been disengaged. passengers are trapped inside the car and the only way they can open the doors is by unlocking them via the power lock in the front doors. local mercury service dept appears to think this is normal. told me that evry single 99 grand marquis in the lot behaves the same way. also i have friends with the same problem in their lincoln. suppose the driver is unconscious, how do the passengers get out?
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
12/20/199903/01/1999
 Hinges on both front doors will not stay in the first open position. if on a slight incline doors will automatically close on your legs as you try to exit. dealer claims that ford will not do anything about this.this does not sound reasonable to me. i am elderly and have to have the door hold open in the first position. my wife and i have both had the doors close on our legs.
03/01/1999
 Door hinges on both front doors do not hold open if car is parked on a slight incline.this is dangerous as i am elderly and have a tendency to lift my legs out first, and ahve had the door close on my legs. this is my third grand marquis and this have never happened before. i feel that mercury has changed the hinges on the doors to a less expensive hinge.
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
01/25/2006116000107/30/2004
 On jan. 25, 2006 i stopped at a rest area to put windshield washer fluid in my car. the hydraulics on the hood failed, causing the hood to slam shut on my arm. the hood latched and the latch was jammed due to my arm being caught under the hood. two odot workers finally came to help me. they could not open the hood by using the hood release in the car, nor by using the release under the hood. they had to pry open the hood, for me to pull my arm out. my arm was pinned for 20 minutes. i have been left with a permanent disability in my right arm and hand. i am in constant excrutiating pain which i will have to live with for the rest of my life. *nm
STRUCTURE - FRAME AND MEMBERS
07/01/2002110/16/1999
 At 12000 miles discovered that left body mount bolt was loose. consumer retightened bolt. vehicle began driving improperly. consumer checked and noticed that right body mount bolt had snapped. consumer very concerned because bolts hold body of vehicle to subframe, and a broken bolt increases pressure on the remaining ones, possibly resulting in an accident while driving.*ak *yh