Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/23/200918000
 Tl* the contact owns toyo spectrum, p/225/60/r16 on a 1999 mercury grand marquis. the contact stated when driving he would hear roaring coming from the tires. upon further inspection he noticed that all four tires have abnormal tread wear. he was in the process of having the tires replaced. however he has taken the vehicle for routine inspection, and was never notified of the defect. the failure and current mileages were 18,000.
1
 Consumer states, while driving, vehicle suddenly skidded on wet pavement losing control of vehicle and hitting the guard rail. the vehicle proceeded left while turning onto the ramp requiring only minor negotiation of a slight hilled and curved road, it proceeded into a right diagnonal turn into the guard rail and would have plunged into the adjacent ditch absent the rail. the vehicle then bounced off the rail and rather than proceed straight as the steering wheel directed it with a slight left turn of the wheel, it took a sharp left diagonally proceeding straight towards the median strip of oncoming traffic less than approximately 1/4 of a mile away. *tt
09/30/20010
 Pe00 048; consumer was traveling 70mph on highway and heard a noise. she was able to pull over to shoulders, and didn't see anything. so consumer continued to get back on the road. then, a few feet later she heard t same nose, and tire blewout. *ak
09/23/2000106/01/1999
 Tire photos available at these links: www.watsonline.org/tire1.jpg and www.watsonline.org/tire2.jpg. warranty claim submitted to goodyear on or shortly after sept. 27, 2000 by servicing dealer (signature lincoln/mercury, lafayette la 70503). no response from dealer or goodyear to date (jan 11, 2001), despite numerous phone calls. as you can see from the photos the failure of the tire was catastrophic. the tire was low mileage and maintained properly. there were no road hazards. there are 5 passengers who can attest to these facts. a la state trooper who arrived on the scene immediately after the incident (and changed the tire himself- nice man!) identified the damage as being consistent with firestone tire failures. in fact, he first demanded to know if it was a firestone tire. the tire tread was preserved in one piece and there is no evidence of puncture or cut anywhere on it. we were very fortunate indeed that this did not result in a serious crash and/or fatality. this incident happened in the left lane of i-110 in baton rouge la in the midst of 3-lane, fairly heavy 60 mph traffic. by the way, the vehicle, a mercury grand marquis, performed admirably. we were able to keep the vehicle under control and cross all lanes to the shoulder without much effort. the vehicle handled extremely well.*ak (tiresize: p225/60r16)( dot number: tire size: p225/60r16 )
11/27/2000410/01/1999
 These tires wore very early. the spare was used as the fourth tire and blew out, nearly killing me, on i-20/59 in birmingham alabama. this spare was a full size match to the original goodyear eagles and should have lasted more than 2800 miles. *ak (tiresize: full)( dot number: tire size: full )
11/27/2000410/01/1999
 These tires wore very early. the spare was used as the fourth tire and blew out, nearly killing me, on i-20/59 in birmingham alabama. this spare was a full size match to the original goodyear eagles and should have lasted more than 2800 miles (tiresize: full)( dot number: tire size: full )
TIRES - SIDEWALL
01/12/20011
 Left rear goodyear eagle tire, ls97tbsb - 225/60r16 on 1999, mercury, grand marquis. tire has cracked on sidewall of tire, and manufacturer is considering defect to be road hazard. *ak consumer had to replace tire, tire has been sent to goodyear for examination. *slc
06/10/1999
 Michelin all season symmetry radial tire sidewall on the right front tire blew out. rim hit the pavement and shattered around the circumference. vehicle fishtailed, and there was no control of vehicle. vehicle hit median and it rolled over three times before landing on driver's side. vehicle was totalled. *ak
TIRES - TREAD/BELT
04/24/2003
 While driving and without warning the tire tread separated which made it difficult for the consumer to control the vehicle(size#2256016 ,dot#w2x01p64900). *nlm
09/17/2001207/02/1999
 Goodyear eagle ls p225/60r16, dot pdx0bmer089, original equipment on a 1999, mercury, grand marquis with 27000 miles. while vehicle was parked consumer noticed both front tires had tread separation, one has a 2 foot strip coming off.*ak *nlm
11/17/2000302/01/1999
 3 out of four tires had thread separation. *ak (tiresize: p225/60trx)( dot number: tire size: p225/60trx )