Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 03203 | 10/13/2003 | 0398 | 10004886 | Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt | 01/14/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 17871 | 06/01/2004 | 10008264 | Multiple driveability concerns under acceleration caused by ignition coil. *tt | 07/23/2004 | |
| 8382 | 03/01/2000 | 612781 | Some vehicles may exhibit a miss, buck / jerk, surge in the ignition coil / spark plug boot. *tt | 06/12/2000 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 012113 | 10/29/2001 | 627774 | Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control | 02/22/2002 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/10/2012 | 165656 | 1 | |
| Vehicle was being driven on a maryland secondary road and the entire lighting system failed. the car continued to operate but with no headlights, running lights or interior lights. basically it forced us to find a quick safe pull off using a flashlight for vision. tomorrow the car is receiving a complete diagnostic check to determine the fault. it seems the lighting controls seem to be a problem as the battery and alternator checked out fine. this is a major life safety finding and needs to be addressed by ford now with the number of these vehicles on the road. *tr | |||
| 11/10/2012 | 165656 | ||
| Vehicle was being driven on a maryland secondary road and the entire lighting system failed. the car continued to operate but with no headlights, running lights or interior lights. basically it forced us to find a quick safe pull off using a flashlight for vision. tomorrow the car is receiving a complete diagnostic check to determine the fault. it seems the lighting controls seem to be a problem as the battery and alternator checked out fine. this is a major life safety finding and needs to be addressed by ford now with the number of htese vehicles on the road. | |||
| 01/01/2009 | 140000 | ||
| I own a 2000 grand marquis that i bought n 05 as of the last past year i cant drive at night cause of the headlights going off while driving i have been ticketed 4 this and have taken it to a dealer only to get no help. after driving 10-15mins they will click and turn off after 1-5mins pop back on. i hope 2 get answer so i want do away with the ford motor company products. | |||
| 01/01/1901 | 61000 | 1 | |
| Consumer 2000 mercury marquis ls shifts gears on its own at 45 65 mph and then the trac control light comes on. *ts when the trac light came on, the vehicle completely shut down, as if the consumer had used the key to turn off the ignition. after several visits to different dealers, no on has been able to find the problem. *jb | |||
| 12/04/2004 | 2 | ||
| 2000 grand marquis experiencing problems with the headlights, interior lights and dashboard lights.***no answer required***. *mr the consumer took the vehicle to the dealer but they were unable to find any problems. two months later while driving, the headlights and dash lights went out. after about 15 seconds the lights came back on. *jb | |||
| 11/12/2004 | 20000 | 2 | |
| Vehicle was going about 35 mph when all of a sudden it started shaking. then, lost its traction control, and caused the lights in the dashboard to turn off. this eventually led the engine to shut off, and the driver lost steering. taken to dealer for a checkup, but the results showed that the cause was undetermined.*ak car shuddered, followed by engine shut down resulting in loss of power brakes and steering. *bf *nm | |||
| 09/15/2004 | 58000 | 1 | |
| The interior lights come on when there is no one in the vehicle and no key is in the ignition. no other lights come on. *jb | |||
| 07/01/2003 | 15311 | 1 | 07/05/2003 |
| An electrical system malfunctioned caused the headlights flicker while driving. the air conditioner malfunctioned. the vehicle experienced noise in the gear box. the technician packed grease on the rims and under the wheel covers. the battery failed and as a result the vehicle would not start. *ak *cb *nlm | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/11/2007 | 81210 | 1 | 01/26/2002 |
| Tl*the contact owns a 2000 mercury grand marquis. while driving 25 mph, the contact noticed smoke, a poignant odor, and small flames seeping from the dashboard. he pulled over, exited the vehicle, and called 911. he tamed the fire with a fire extinguisher. the police and fire departments arrived and disconnected the battery. a police report was filed. the contact did not notify a dealer and no repairs were made. the current and failure mileages were 81,210. updated 12-12-07 *bf a copy of the police report was provided. updated 12/12/07 *tr | |||
| 07/01/2003 | 15311 | 1 | 07/05/2003 |
| An electrical system malfunctioned caused the headlights flicker while driving. the air conditioner malfunctioned. the vehicle experienced noise in the gear box. the technician packed grease on the rims and under the wheel covers. the battery failed and as a result the vehicle would not start. *ak *cb *nlm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 12/24/2002 | 40000 | 1 | 09/01/1999 |
| Dt: the contact had to replace fuses approximately every three to four days. the dealer said it may be the clock spring, but they would have to perform a diagnostic test to confirm the problem. the diagnostic test has not been performed. the contact reported that the condenser went out at approximately 40,000 miles. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/16/2002 | 24000 | 2 | 02/03/2001 |
| 2000 mercury grand marquis ls vin 2mefm75w5yx707045. while driving at 55 mph the car stalled and couldn't be started until pulled over to the side of the road. when towed and repaired at the mercury garage, the only cause was a defective #8 cylinder coil/plug assembly. i believe this is a very dangerous condition. i found out later that ford has a service bulletin out for coil/plug failures. a couple of weeks before this the #7 coil/plug assembly shorted out but it did not cause the car to shut down. i believe ford should recall 2000 mercurys and replace all 8 of the coil/plug assemblies. i bought the car new. it was my 3rd grand marquis and my last. i traded the car as a result of the #8 coil/plug failure . you may give ford this information. | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 07/15/2000 | 12/01/1999 | ||
| My ignition key would not come out of the ignition switch with the engine off and the lever in the park position. it took me the better part of 10 minutes of rocking the steering wheel back anfd forth before i could get the key out. also, one i got the key out and started the engine, and then shut it down. at this time the key came out when i put the lever in park, but the steering wheel would not lock. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 08/11/2002 | 1 | 06/26/1999 | |
| Consumer lost control at 35 mph on a gravel road, vehicle hit a tree, then bursted into flames. consumer suffered minor head injuries, vehicle was totalled. cause of fire unknown at this time. *ak while driving the consumer had met another driver going south in the middle and tried to miss the other vehicle and lost control. the consumer ran into the woods and hit two small trees and the vehicle then caught fire, which started under the wheel of the drivers side. the consumer went into the windshield and injured her forehead/head and neck. *scc | |||