Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 99194 | 09/20/1999 | 6090082 | Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt | 03/06/2000 | |
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||||
| 16401 | 11/01/2002 | 10008332 | Brake booster push rod adjustment. brake pedal feel condition. *mj | 07/27/2004 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 06/01/2009 | 59000 | 1 | |
| Catastrophic brake failure on 2000 mercury grand marquis. involved power brakes, booster, abs system. caused minor injuries but total loss of two vehicles. *tr | |||
| 03/23/2005 | 17766 | 1 | |
| Consumer 2000 grand marquis brakes re-lined and rear rotors were replaced at 17000 miles. *ts *jb | |||
| 07/15/2003 | 72000 | ||
| Air control valve failure. this item not covered by my 90,000 mile warranty. why not? shop said an item that controls braking jammed causing the brakes in the front brakes not to retract after releasing pedal therefore destroying calipers pads & rotors. this item not covered by extended warranty either. why not? | |||
| 81 | 08/04/2000 | ||
| When the vehicle is started, an unusual noise occurs in engine, especially in the morning, then gradually gets louder/more frequent. one day in particular, the vehicle was parked(hot weather), and when the vehicle was started, the noise started again, and was extremely loud/distracting to others. the dealer cannot duplicate, stating that all the models sound this way and is the timing chain. *ak other problems are as followed: radio static/window static-when the ignition is on(may be a loose wire, and when the brakes are applied, it engages the brake light switch. the consumer requests that the problem(s) are fixed before the warranty expires. scc | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/08/2006 | 63196 | 1 | 08/01/2000 |
| Dt*: the contact stated when the cruise control was deactivated manually or deactivated by applying brake pressure, there was a loud popping noise. the dealership determined this was by pressure in the cruise control line. the contact expressed this problem was related to brake repair work performed by the dealership. | |||
| 12/15/2001 | 3 | 03/01/2000 | |
| Since new, the vehicle has had brake issues. after about one month, the brakes constantly squealed on aplication, degenerating into a hard contact rumble causing the steering wheel to vibrate. the dealer has service the vehicle three times and replaced the brakes twice. after every repair, the issues re-appear. i was told by the service manager of downtown lincoln mercury to roll up my windows and turn up the radio. there is an obvious defect in the brakes and/or the braking system on this vehicle that ford does not know how to properly repair.*ak | |||
| 12/15/2001 | 04/01/2000 | ||
| Also at 45 mph there is a front end shimmy. only at that speed. nothing frightening but wonder why, will it occurr again later at increased mileage. my biggest complant is the noise coming in left side from either front or rear door. has been back to dealer four times and we live approx. 40 miles one way which is the closest dealer. i beleive something could be done if they have to take it to a wind tunnel testing station. their attitude has been good but no corrections. very disgusting for new car. i am ready to dispose if necessary. i have a good sound system for no avail. | |||
| 06/01/2000 | 1 | 01/22/2000 | |
| While traveling at speeds of 50 mph or higher and applying brakes, a noise comes from vehicle, and vehicle pulls to one side, mostly to the right side more than the left. delaership has worked on brake calipers, and replaced rear brakes. these repairs have failed to remedy the problem.*ak consumer is still experiencing problems with the brakes. the front brakes were serviced and the mechanic freed the calipers. consumer was told to drive the vehicle and if the problem resurfaced work would then need to be done on the hydraulics. consumer was informed that the brake pads had only three thousand miles left on the pads and that this was normal wear and tear. consumer requests reimbursment for monies paid that should have been covered under the new car warranty. *jg | |||
| 1 | 04/05/2000 | ||
| After depressing brake pedal, and when pedal returns, a clicking noise occurs due to metal in brake assembly. dealer cannot correct problem. *ak the brake pedal makes thump noise when applying brake. the dealer installed brake pedal assembly, but the problem was not corrected. the consumer says possibly the master cylinder assembly failure could be the cause. *yh | |||
| 04/21/2001 | 1 | 06/23/2000 | |
| While driving at approximately 10-15 mph made a sudden stop with enough space in front, but abs brakes did not work or hold and vehicle kept coasting, causing a rearend accident.*ak the power brake booster was defective. *yh | |||
| 12/19/2000 | 0 | ||
| While making a left turn and then a right turn hit brakes, instead of vehicle slowing down or stopping it accelerated, causing consumer to hit a nearby building. consumer sustained a minor injury. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 06/17/2002 | |||
| While traveling at 25 driver in front slammed on brakes, also consumer slammed on brakes and vehicle took too long to stop.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 06/01/2000 | 1 | 01/22/2000 | |
| While traveling at speeds of 50 mph or higher and applying brakes, a noise comes from vehicle, and vehicle pulls to one side, mostly to the right side more than the left. delaership has worked on brake calipers, and replaced rear brakes. these repairs have failed to remedy the problem.*ak consumer is still experiencing problems with the brakes. the front brakes were serviced and the mechanic freed the calipers. consumer was told to drive the vehicle and if the problem resurfaced work would then need to be done on the hydraulics. consumer was informed that the brake pads had only three thousand miles left on the pads and that this was normal wear and tear. consumer requests reimbursment for monies paid that should have been covered under the new car warranty. *jg | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 22000 | 1 | ||
| Rear brake pads are wearing out excessively, and need to be replaced. the cause of excessive wear is undetermined. *ak | |||
| 04/18/2001 | 0 | ||
| When applying brakes there is a squeaking noise. pads need to be replaced. dealership mechanic sprayed some lubrication on brakes, but there is still noise. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 1 | 05/30/2000 | ||
| Design of vehicle rotors are causing problems with brake pads.*mr routine inspection of the rotors showed deep grooving of the rotors by the brake pads. the wear on the pads was within tolerance but the rotors had to be machined to restore surface integrity. the consumer contacted the manufacturer who indicated that the rotors are expendable items but the consumer disagrees and believes the braking system is designed poorly. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 09/27/2002 | 1 | 02/01/2001 | |
| The brake line running from the master cylinder to the abs module is a two piece line and leaks. there is a steel braided flex line running from the master cylinder, which is crimped onto a hard line (steel tubing). the crimped joint leaks and drain the master cylinder of fluid, causing loss of braking in either the front brake system my wife lost the front braking system while out one evening. although the vehicle was off warranty, the deal offered to split the cost of the repair. dt | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 04/26/2001 | 1 | 05/25/2000 | |
| Brake system totally failed while driving at approximately 20-25 mph going down a hill due to failure of master cylinder. vehicle is a total loss. *ak *jb | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM | |||
| 04/21/2001 | 1 | 06/23/2000 | |
| While driving at approximately 10-15 mph made a sudden stop with enough space in front, but abs brakes did not work or hold and vehicle kept coasting, causing a rearend accident.*ak the power brake booster was defective. *yh | |||