Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 00V138000 | FORD MOTOR COMPANY | from 03/26/2000 to 04/28/2000 | V (Vehicle) | 23000 | 05/19/2000 | MFR | FORD MOTOR COMPANY | 05/17/2000 | 05/19/2000 | |||||||
| Defect Summary | Vehicle description: a windshield wiper control module may not be capable of carrying the current required during high load conditions on the wipers (i.e., ice, snow, or other debris). | |||||||||||||||
| Consequence Summary | This condition could result in inoperative wipers with no advance warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect the wiper control modules and replace if necessary. | |||||||||||||||
| Notes | Owner notification began may 19, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 15808 | 04/01/2002 | 637533 | Some vehicles equipped with a one-touch down module or a drivers door moudle may exhibit a condition where the drivers window moves down when one of the other windows is operated. *tt | 12/02/2002 | |
| 15061 | 07/01/2001 | 621061 | Some vehicles built 04/15/2000 or earlier equipped with a keyless entry system may exhibit an inoperative door-mounted keypad, interior and exterior lamps that self-activate and a weak or discharged vehicle battery. *tt | 09/06/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 06/27/2005 | 47530 | 1 | 08/30/2000 |
| The blower motor on my grand marquis ls became inoperative. after troubleshooting the problem, my service provider determined that the blower motor speed controller was the source of the problem. they proceeded to order a new one, and were informed that this item was on nationwide backoreder and they had no idea when a new one could be obtained. this tells me that there must be a significant number of grand marquis autos with the same problem. it is a safety concern because there would be fogging of the windows during inclement weather and no means to clear them. if this module has an excessive failure rate, the item should be place on a recall list. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 07/24/2000 | 09/01/1999 | ||
| Eduring a 500 mile trip on 7/24 in the rain with lights on the control buttons on the airconditeeater control panel got very hot. i would turn off the lights and the panel would cool down. i reported this problem at you 1-800-392-3673 on 7/29. i've had the auto to cranberry dealer and demor's in pittsburgh and have been told that nothing can be done. i've also sent a letter to ford and e-mailed nhtsa 9/24 regarding this problem. please help.!!!!!*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 30000 | 1 | 03/01/2000 | |
| There was a failure in the power operated window module/switch that caused the windows to malfunction. there is a tsb 637533 for this issue. *nlm when the switch was operated on the driver's side for the passenger side window, the drivers side window would also opened/closed. this was an intermittent problem at first then over time became progressively worse. the manufacturer was notified but has not contacted the consumer about the problem. *scc *nlm | |||
| 81 | 08/04/2000 | ||
| When the vehicle is started, an unusual noise occurs in engine, especially in the morning, then gradually gets louder/more frequent. one day in particular, the vehicle was parked(hot weather), and when the vehicle was started, the noise started again, and was extremely loud/distracting to others. the dealer cannot duplicate, stating that all the models sound this way and is the timing chain. *ak other problems are as followed: radio static/window static-when the ignition is on(may be a loose wire, and when the brakes are applied, it engages the brake light switch. the consumer requests that the problem(s) are fixed before the warranty expires. scc | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 08/12/2001 | 1 | 02/01/2001 | |
| While driving in a residental neighborhood, suddenly & without any warning the left side mirror fell out of the mount & broke. i also have knowledge now of the exact same thing happening to 2 other people. one drives a ford tarus & the other drives a mercury grand marquis.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 07/24/2003 | 1 | ||
| Windshield is cracked. dealer notified. *ak | |||
| 10/14/2000 | 4 | 08/01/2000 | |
| On first long trip in new car, experienced a loud vibration coming from the drivers side windshield whenever approached 70 mph. returned to dealer that october, 2000. returnrd the vehicle to dealer in dec, 2001 with same noise. dealer said he could not repeat noise. took back in a wk later. same response, could not repeat. still continues, off & on to vibrate loudly at 70 mph. have also now incurred paint starting to bubble on roof of car. *ak | |||
| 02/01/2001 | 1 | 01/23/2001 | |
| When vehicle approaches 50+ mph windshield begins to vibrate very loudly. vibration lasts for approximately 15-20 seconds. dealership is looking at problem, but as of yet found nothing or seen defect occurring. *ak the dealer resealed the wind shield and replaced the driver side front window as well. *yh | |||
| 1 | |||
| The sun glare the windshield glass blocked the driver's vision. yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/26/2009 | 84090 | ||
| Tl* the contact owns a 2000 mercury grand marquis. while driving approximately 30 mph, the windshield wipers failed. she was able to drive home safely. a mechanic from a repair facility advised her to call the dealer in reference to recall # 00v138000(visibility:windshield wiper/washer). an appointment was set with the dealer for 01/04/2010. the current mileage was 84,108. the failure mileage was approximately 84,090. | |||
| 02/18/2006 | 57552 | 2 | |
| Dt*: the contact stated the windshield wipers were repaired previously under recall. last saturday the windshield wipers stopped working without warning. there is a recall, #00v138000 concerning the windshield wiper/washer however; the recall did not correct the problem. the dealer has not been contacted and the vehicle has not been repaired. updated 03/09/06. *jb | |||
| 12/04/2005 | 73825 | 1 | 08/13/2005 |
| Dt: the contact stated vehicle was repaired under recall 00v138000 concerning the windshield wiper control module in august 2000. the windshield wiper control module. the problem recurred. while the contact's wife was driving home from work the windshield wipers stopped working. the repairs will be made at the contact's expense.*ak | |||
| 03/12/2004 | 58000 | 1 | |
| The wiper control module failed in a blizzard, an extremely dangerous situation. what bothers me the most is that this wiper control module was the subject of a recall. i complied with the recall and had the module replaced. but it's obvious to me that ford either did not replace the part or just put another defective part into my car. what good is a recall if the replacement part is also defective? the specific recall was 00s09 may 2000 recall - wiper control module replacement my situation was exactly as described in the recall. the wipers failed without warning in heavy snow (thus heavy load on the wipers). again, a very dangerous situation. *la | |||