Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 04251 | 12/27/2004 | 10014165 | Aluminum corrosion - service tip. *tt | 04/28/2005 | |
| STRUCTURE - BODY - BUMPERS | |||||
| 15115 | 08/01/2001 | 624586 | Some vehicles may exhibit a fascia blemish or paint peeling condition on either the front or rear bumper. *slc | 11/08/2001 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 0274 | 04/15/2002 | 636009 | Some vehicles may exhbit a squeak / creak noise coming from the left front or right front door hinge area. *tt | 11/04/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/16/2006 | 1 | 01/20/2000 | |
| Dt*: the contact stated that the front end of the vehicle made a consistent, loud squeaking noise. the vehicle was taken to a service dealer, where the hood was lubricated and adjusted. the repair was not successful in fixing the problem. also, when the brakes were depressed, the vehicle lurched forward. the service dealer was unable to determine the cause of the brake problem. updated 9/20/2006 - the vehicle's brake booster and front suspension also made noise. *nm | |||
| 06/25/2003 | 9000 | 7 | 08/02/2001 |
| Problems with vehicle vibration while driving.*mr the consumer took the vehicle to the shop several times and the problem had not been fixed. the consumer had a warranty. the dealer was aware of the problem, there was just no way to fix it. *cb the vehicle vibrated while in gear, waiting at a stop light or stop sign. *jb | |||
| 06/01/2001 | 125 | 9 | 05/31/2001 |
| While driving at 40 mph, the vehicle shimmied in the front. the vehicle was taken to the dealership, where the mechanic re-balanced and aligned the tires. the problem still existed after being taken to an independent mechanic. this was an on going problem since the beginning of purchase. the consumer had an adjudication to take the vehicle back to the dealership. *ak the vehicle had been back to the dealer on many occasions for the shimmy in the front. the dealership replaced all four tires and the driveshaft assembly. the vehicle developed an oil leak that was also ongoing, so the dealer replaced the oil pan/oil pan gasket and the rear main crank shaft seal. the ignition coil assembly had to be replaced as well. when the weather was cold, the hood would not pop open and the right front door did not close properly. *scc *jb | |||
| 03/19/2003 | 1 | 08/01/2001 | |
| 2001 mercury grand marquis trunk caught on fire in the morning. wasn't used that morning. cause of fire unknown. *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 09/18/2005 | 19400 | 1 | 08/01/2001 |
| Dt: the contact stated that the right passenger door on 2001 mercury marquis will not stay open long enough to get in and out of the car, it flopped back and forward. she had it at dealer for service in 5-04, and they adjusted it. on 9-18-05 the door came back, and hit the contact in the shoulder. her shoulder was black and blue, and she could hardly move her arm up and down for three days. on 9-25-05 the dealer told her that it was the design of the car, and there was nothing they could do about it. also, she talked to the manufacturer , and they told her the same thing.*ak *nm | |||
| 09/21/2002 | 22047 | 1 | 09/01/2001 |
| Consumer stated there was a rattling noise coming from the engine when cold, dealer informed consumer the timing gear needed to be replaced, also the dashboard vibrated, however dealer stated nothing was wrong, the trim panel was loose on the door, the left front door closed too hard, the vehicle would lean to the left and there was a noise coming from the front of the vehicle when turning a corner, dealer replaced the front frame supports, the instrument cluster was scratched, the steering column trim was replaced, the radio had a poor reception, there was a pulsation coming from the brakes, however the dealer could not duplicate the problem. ph *jb | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 06/22/2001 | 2 | 10/19/2001 | |
| The trunk of the vehicle was full of water due to a faulty seal, the vehicle was taken to the dealer where it was replaced but the leak has reoccured. *yh | |||